|by Michelle Baran||Cruises||21|
In an attempt to calm wary cruisers in the aftermath of the tragic Costa Concordia accident, cruise lines have systematically rolled out messages about the safety and security onboard their ships.
In the wake of the Jan. 13 accident off the coast of Isola del Giglio, Italy in which at least 17 people have died, Carnival Corporation & plc, parent company of Costa Cruises, launched an audit and review of all safety and emergency response procedures across all of the company's cruise lines.
"This tragedy has called into question our company's safety and emergency response procedures and practices," Micky Arison, chairman and CEO of Carnival Corporation, said in a statement.
"While I have every confidence in the safety of our vessels and the professionalism of our crews, this review will evaluate all practices and procedures to make sure that this kind of accident doesn't happen again."
Costa Cruises' sister company Carnival Cruise Lines reached out to its customers on Facebook to ensure that all its "vessels meet or exceed international safety and training requirements. All of our ships also conduct emergency response drills every three to six months with the U.S. Coast Guard," the company said.
Celebrity Cruises emailed past passengers and provided them with a link (click on the "Safety and Security" tab about halfway down the page) to its safety measures.
"Our captains across the Celebrity fleet hold degrees from some of the world's finest maritime institutions … Essentially, we have three people onboard every Celebrity ship who qualify as a captain," Celebrity President and CEO Dan Hanrahan wrote in the letter.
Adam Goldstein, president and CEO of Royal Caribbean International, wrote a blog entry about the incident and about safety in the cruise industry.
"The Costa Concordia accident is a defining moment in the history of the modern cruise industry," wrote Goldstein. "We will need the results of the authorities' investigations to truly understand and respond to all of the implications. But we do not need to wait for anyone or anything to underscore the preeminent role of safety in the daily life of every cruise ship and of the industry as a whole."
Goldstein wrote that Royal Caribbean would communicate by text and video key elements of safety in the coming weeks.
What are your safety concerns about cruising? Do you feel the cruise lines are adequately addressing these concerns? Let us know.
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