Confessions Of... A Hotel Executive

Internet phone services like Vonage can be programmed to send transcribed voice mails to your email in-box. That way, you can check your home answering machine quickly at an Internet cafe without paying insane roaming fees on your cell. The transcriptions won't always be perfect, but you'll get the gist.

If the zipper on your luggage or your clothing is giving you any trouble, rubbing some lip balm or candle wax onto the teeth should loosen it.

Don't put your magnetic sunglass clip-ons in the same pocket as your mass transit fare cards or hotel key cards. I managed to erase both my subway pass and my hotel key on a recent trip.

I reverse the batteries in my portable CD player before packing it in my suitcase or backpack, in case it's accidentally turned on when my bag is jostled. I came up with the idea after arriving at my destination to find that the brand-new batteries I'd put into my Walkman were dead.

I'm a gadget freak, and I don't like to travel without things like my digital camera and iPod. On one trip, though, I put my camera down in a crowded restaurant and then forgot to put it back in my bag. By the time I remembered it, the camera was long gone. Now, I attach those kinds of items to my daypack with a lanyard. They're still easy to pull out and use, and they never get left behind.

Pack a glue stick for journaling. Rather than bringing home an envelope full of ticket stubs and mementos, you can glue them into your journal as you're traveling. You'll have a better chance of remembering what the ticket was for if you label it right away.

Before booking your next ski trip or reserving a table for dinner, find out what your credit card company has to offer. American Express sometimes has discounts on lift tickets; MasterCard has offered buy-one-get-one-free at local restaurants; and Discover Card has access to deals to Universal Studios. Check out americanexpress.com/offerzone, mastercard.com (be sure to click on Promotions), and discovercard.com.

Sending a flat-rate Priority Mail box costs $8.10, no matter how much it weighs or which state it's going to. After accumulating too much stuff to fit in my suitcase during a trip to Atlanta, I filled a box with laundry, souvenirs, and gifts for my grandchildren, and mailed it to my home address.

If your tablecloth is wet at dinner, you should prepare for rough seas. Restaurant staffers have been known to slightly dampen the tablecloth to keep plates and glasses from sliding.

My husband packs Q-tips in a plastic cassette case. It's small and snaps shut, keeping the cotton swabs clean and dry.

Turn off your fridge's icemaker before you leave home. And remember to empty the ice cube bin. The power was out for several days while I was away recently. When I got back, the melted ice had refrozen throughout the freezer compartment. It took forever to clean up.

Want to visit museums with your children without the boredom and tears? Go to the gift shop first and buy postcards of the museum's most famous works. Have your kids treasure hunt for these masterpieces. When you get home the postcards can go right into your trip album.

Use an empty M&M's Minis tube to carry quarters. The top holds tightly, but still pops open easily enough, and the size is perfect to slip into a car door or bag. I find it very useful when traveling by car (for tolls and parking meters) and by airplane (for luggage carts or newspapers).

We like to buy shipboard souvenirs, so we try to choose a ship that's completing its run of an area--that's when merchandise is generally put on sale. Last year, for example, on a sailing in South America, all of the T-shirts, glassware, and rain jackets were 75 percent off.

In order to provide any reimbursement for a lost suitcase, most airlines and insurance companies require an itemized list of exactly what was inside it. Unfortunately, remembering everything you packed after the fact is virtually impossible. To avoid the headache, take pictures of the items you're going to put in your suitcase with your digital camera or cell phone. The photos will make creating the list a breeze, and, in the event of a dispute with the airline or insurance agent, you have some visual evidence of ownership.

Quotetravelinsurance.com gives you comparable details on more than one hundred travel-insurance plans, enabling you to make the best buy. It relies on ratings from insurance industry overseers such as A.M. Best and state insurance commissioners before allowing an insurance company into its extensive lineup.

Sign up for guest programs at every hotel chain that offers one, even if you haven't stayed at that hotel before or think you may not travel enough to reap benefits from multiple stays. Some programs send coupons for discounted rooms or complimentary room upgrades just for being a member. After signing up for the Omni Hotels Select Guest program, I received a coupon that I was able to redeem for a room in Chicago for $80 per night.

If you've accumulated more souvenirs on your trip than you can carry, drive your rental car up to curbside check-in, then return the vehicle and come back on the shuttle bus with only your carry-on. This only works if there's no check-in line, but can save dragging your luggage onto the shuttle bus, across parking lots, etc.

Read the fine print on your rail pass. You can often use it to save money on other modes of public transportation. With a Scandinavian rail pass, for example, you'll pay less to ride the ferries. In Switzerland, a rail pass can get you free bus rides, as well as complimentary entrance to museums and discounts on funiculars and hotel accommodations.

Going to a place where you don't speak the language? Take along a picture booklet filled with examples of common food items (chicken, cow, rice, bottled water, coffee, wine, etc.) and use it to find dishes you like—you only have to point to the picture of what you want. We did this during a recent trip to Asia and always had wonderful meals.

Instead of dropping my laundry off at the front desk, I take a walk around the block and look for the nearest dry cleaner--probably the same one the hotel would've taken it to. By cutting out the middle man, I pay a quarter of what they charge at the hotel!

Some people think that traveler's checks aren't necessary anymore, but they really can be useful in a variety of situations. My ATM card wouldn't work on Easter Island, where most restaurants did not accept credit cards and wanted to be paid in pesos. Luckily, our hotel cashed my traveler's checks and gave me the pesos I needed. On Dominica, my purse was stolen. But because I had traveler's checks stashed away in my luggage, the vacation wasn't ruined. I always travel with what I call the "trusty four": American dollars (lots of ones and fives divided up and hidden in several locations), traveler's checks, an ATM card, and a credit card.

Carry a Polaroid camera when traveling to developing countries. In Cambodia, several village children gathered around us, posed enthusiastically for pictures, and were fascinated by their images in our digital camera. We wanted to send them the pictures, but they were unable to tell us their address. Polaroids would have solved the problem!

When looking for the lowest airfare, I've found that in some cases the best rates pop up when searching for one traveler instead of two. Recently, I wanted to buy one-way tickets from New York to Orlando for two people and came up with $87 per person. But when I selected one traveler, the fare dropped to $72.

Public libraries in the ports of Alaska are a tremendous money-saver. Who wants to pay $5 a minute for Internet use from a cruise ship? During a port stop on a recent Alaska cruise, we found a city library that offered free Internet use for 15 to 30 minutes. Our only cost was a short wait in line.

I've discovered a wonderful way to enjoy massages at a fraction of the usual cost. Some massage-training schools provide superb service in a spa-type environment. Do a Google search to see if there are training programs near your next vacation destination.

Pack light, or that great deal you found on airfare won't seem that great. On a Ryanair flight between Glasgow and Dublin, my husband and I were charged over $100 for excess baggage weight (the airline tickets themselves cost less than half that). Be sure to check the weight limits—especially on low-fare airlines—before you leave home.

I always bring a small flashlight to hotels in case there's a blackout. The building may not be equipped with emergency lighting, and, if necessary, my flashlight will help me quickly locate the nearest exit.

Put toys within kids' reach on road trips. Hang a shoe organizer on the back of the passenger seat so children can keep stuffed animals, books, and games organized in the pockets. Having everything close at hand may help prevent meltdowns along the way.

Try getting a discount on your hotel room by offering to pay in cash. A hotel reservationist suggested this approach when I phoned to reserve at a hotel in London. I asked if the hotel could grant a discount based on my AARP or AAA membership, as many hotels do in the United States. Her response was that the only discount she was able to offer was 10 percent if I paid in cash.