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Extra Mile Awards 2005

Sometimes companies do the right thing, making travel easier, more affordable, or simply more enjoyable--and it's high time they received a little recognition

Anyone paying attention to the news might get the impression that travel is in an unpleasant downward spiral. Bankruptcy! Amenity cutbacks! Security hassles! Privacy violations! Lost in all the hubbub are the companies throughout the industry that are making sincere efforts to improve travel.

Our philosophy is that if you don't give a little positive reinforcement, these companies don't have much incentive to keep up the good work. And so, we're thrilled to announce our first-ever Extra Mile Awards. We looked back at a 12-month period--August 1, 2004, to July 31, 2005--and argued endlessly over which companies deserved a pat on the back. We tried not to overlook minor improvements: The first time a housekeeper placed a mint on a hotel-room pillow, it probably didn't seem like something that could significantly brighten your night.

The prize? Good press, first and foremost--these days, it can be hard to come by. Second, an invitation to our fancy-pants awards dinner at New York City hotspot The Modern. Finally, winners receive an Extra Mile Award snow globe: After all, there's no better way to commemorate the folks who are really shaking things up. --The Editors

  • The 10 winners
  • The runners-up: close but no snow globe!
  • Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
     
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    Travel Tips

    Tagged
    Packing
    359265

    Attach a few carabiners--the kind of clips rock climbers use--to the top of your wheeled suitcase. Purses, cameras, and shopping bags can be clipped to your suitcase, giving your hands and shoulders a rest while you're walking around the airport.

    — Kathryn Murphy
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    Hotels
    447335

    Before you book a room over the phone, peruse the hotel's site for its "Web only" rate. It's often cheaper than the best quote you'll get by calling. Recently, over the phone, I was quoted a daily rate of $129. I booked the same room online for $89.

    — Ying Wang
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    Solo Travel
    343264

    When I travel to a new city, I check with the local running club to see if there are any events planned during my stay. The entry fee is usually donated to a charity, and I get great exercise, meet locals, and tour a part of the city I may not have known about.

    — Kelly Christensen
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    Packing
    350259

    Frequent fliers should consider noise-cancellation headphones. They have a built-in device that "hears" low-frequency sound just before you do and generates a sound wave that cancels it out. Several manufacturers make them, ranging in price from $40 to $300 or so.

    — Ed Wilhite
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    Packing
    361269

    Use an empty M&M's Minis tube to carry quarters. The top holds tightly, but still pops open easily enough, and the size is perfect to slip into a car door or bag. I find it very useful when traveling by car (for tolls and parking meters) and by airplane (for luggage carts or newspapers).

    — Judi McDowell
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    Air Travel
    369261

    Tired of catching colds while traveling? Take along a travel-size package of Clorox wipes. Disinfect the tray table and armrests on the airplane, and the telephone and TV remote in your hotel room.

    — Sherill Hacker
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    Technology
    401265

    Before traveling to any city, do a search on the Internet of the city name and the word "coupon" ("New Orleans coupon"). You will find many sites offering two-for-one, percentage-off, and dollar-off discounts. On a recent trip to St.Louis, we saved $100 at restaurants and attractions.

    — Carolyn J. Kubacki
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    Packing
    387296

    Once the hotel shampoo bottles I always seem to bring home are empty, I refill them with my own brand of shampoo, conditioner, and shower gel--instead of buying travel-size containers at the drugstore. I toss them, along with other small items (toothbrush, toothpaste, nail file, pillboxes, and a comb), into a medium-size Ziploc bag, and I'm ready to go; the clear plastic lets me find things easily.

    — Donna Cover
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    Planning
    376284

    Before you leave the United States, photocopy receipts for any expensive items you're taking with you. This way, you won't have to argue with customs on the way home about declaring items you didn't buy abroad. (I'm a photographer, and I always bring expensive cameras on vacations.)

    — Derrick Du
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    Cruises
    394316

    If the porters haven't delivered your luggage to your door by the first night of the cruise, check what our experts call the "naughty room." Security will store any bags containing contraband (like candles, alcohol, or coffeemakers) in this centralized location until you come claim it. You'll be able to pick up your bag on the first night, but banned items will not be returned until the end of the trip.

    — Martha and Ken Wiseman
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    Planning
    372271

    If you're headed to a country that requires a visa, ask the consulate of that country, in the United States, whether visas are also issued at the airport there on arrival. In many cases (like Turkey and Egypt), they are. Obtaining the visa on arrival is a much simpler procedure and a real money-saver: You do not have to have photographs taken (they figure your passport already has a photo), you do not pay a hefty fee to the U.S.-situated consulate of the country, you avoid the expense and risk of mailing your passport to that consulate in advance of departure, and you avoid the expense of using a visa-acquiring company in the United States. But be sure the consulate is correct that the visa can easily be obtained on arrival.

    — Carmencita Soriano
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    Packing
    378288

    When I travel for business, I usually tack on a few extra days to do something active like hike in a nearby national park. I find that by taking two small suitcases instead of a single large one, I stay better organized and less burdened. I keep my business clothes, papers, and laptop in one bag and hiking clothes and gear in another. I leave the suitcase I'm not using at the time in the rental car and easily carry the lightweight case with the equipment and clothes I need into my hotel.

    — Ellen Worthing
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    Planning
    388275

    When my husband and I travel, we take at least three different credit cards. I carry one he doesn't have, he carries one I don't have, and we both bring our primary card. If one of us has our wallet stolen, we can cancel two cards and still have one to use. We each have different ATM cards, too--useful if a machine doesn't honor one of the cards, or if we need more cash than our daily limit allows.

    — Joyce Morden
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    Planning
    367268

    If you book a package over the Internet, print out all the details of what's included and take it with you. When a hotel desk clerk in Paris said that the breakfast buffet we had enjoyed for the previous seven mornings was not included in our package, I was able to show him the printouts and prove him wrong. He apologized profusely and wiped the breakfast charges from our bill.

    — John Lavelle
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    Loyalty Programs
    341271

    Preserve even the small number of frequent-flier miles you may obtain by making occasional use of a particular carrier; the miles can be worth money. Even if you don't regularly fly on Delta, Northwest, Continental, or several other airlines, sign up for their frequent-flier programs when you book a long or overseas flight. Points.com allows you to redeem miles for magazine subscriptions, music downloads, and other products. You can also use miles to get small discounts on purchases at retailers such as Amazon.com.

    — Jonelle Niffenegger
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    Technology
    560598

    If you're even slightly tech savvy and have a cell phone that will work overseas, check with your service provider about the cost of text messages. Some carriers offer free incoming text messages, and several Internet search engines (Yahoo, MSN, etc.) will send free text-message "alerts" to your phone while you're away. Prior to your trip, log on and request that weather forecasts and news updates be sent to your number daily. Even if you never use your phone for costly overseas calls, you can receive up-to-the-minute information, in English, about your hometown or cities on your itinerary.

    — Brian Mosteller
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    Packing
    419284

    My husband and I keep the stretchy slipper-socks that some airlines provide. (We've gotten them on Virgin Atlantic in economy class and on almost all airlines in business class.) They're great to use when packing shoes: Just slip each shoe into a sock, and you'll prevent clothes from getting marked up by the soles. As a bonus, you'll have slippers to wear when you're away from home. The socks are machine-washable and can last for many years.

    — Wendy Barr
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    Dining
    355265

    I carry bilingual takeout menus when traveling to countries like China, Korea, and Vietnam. When I'm at a restaurant with no menu (or one that I can't read), I give mine to the waiter so he can point to dishes they can prepare. I've learned to pack a few extra menus, as the restaurants often like to keep a copy.

    — Charles Locher
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    Planning
    378256

    I teach a Tulane University seminar on independent European travel for first-timers. Until recently, I advocated Europe's great rail networks as the way to go. Now, with the plethora of budget airlines, I recommend a combination of the two. But it makes the planning stage—which I find almost as much fun as actually taking the trip—more involved. Thank goodness for whichbudget.com, a Web site that lists, by city, which budget airlines serve which cities. Then, to find links to all of Europe's state railway Web sites, visit railfaneurope.net. Each site generally features a travel planner and, almost invariably, an English-language option.

    — Brian Hughes
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    Packing
    372258

    For overnight flights, pack a few Oral B Brush-Ups in your carry-on. Before the plane lands, you can "brush" your teeth, leaving you refreshed and ready for the day!

    — Janice Pruitt Winfrey
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    Packing
    340276

    Pack a power strip and extension cord for your next cruise. Many cruise-ship cabins have only one out- let, but you'll definitely need more if you want to power up your laptop, iPod, cell phone, electric razor, hairdryer, or any other gadgets you bring on board.

    — Jay Van Vechten
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    Car Rentals
    352274

    When booking a rental car online, click on "special offers" or "hot deals" to find the company's current promotional codes. Price your reservation using each code. Also, keep in mind that rates fluctuate according to seasons and slow periods. I managed to save more than $170 on a ten-day rental in Orlando, Fla.,by changing my reservation dates twice and by using different codes.

    — Jeff Thomsen
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    Hotels
    415334

    I've found that by wedging a bath mat under my hotel-room door, I can reduce any light or noise coming from the hallway—ensuring that I'll sleep better.

    — Louisa Elder
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    Cruises
    401301

    If you get lost on a ship, remember that most share a common layout. The lido-deck buffet restaurant, for example, will almost always be in the back to accommodate comfortable outdoor seating in the least windy part of the ship, while the lounge/theater will be in the front because wind is not a factor (there are no windows).

    — Martha and Ken Wiseman
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    Packing
    389320

    There's nothing worse than trying to fall asleep under a mosquito net and then realizing that the bugs are finding a way inside. So next time you're heading someplace tropical--where you know you'll be sleeping under mosquito netting--remember to toss a roll of Scotch tape into your suitcase. It's perfect for quick repairs.

    — Christopher Swain
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    Car Rentals
    366258

    Online check-in isn't just for airlines. After reserving an Alamo car over the Internet, I was offered online check-in just by entering my credit card number and driver's license information for approval. At the airport, following Alamo's instructions, I informed the shuttle-bus driver that I had checked in online and reserved an economy car. I was dropped off in the lot and told to pick whichever car I wanted. I drove it to the exit, where my credit card and driver's license were verified on the computer, and I was done.

    — Brad Cook
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    Family Travel
    377277

    Want to visit museums with your children without the boredom and tears? Go to the gift shop first and buy postcards of the museum's most famous works. Have your kids treasure hunt for these masterpieces. When you get home the postcards can go right into your trip album.

    — Daphna Woolfe
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    Packing
    456636

    I started saving the heavy-duty plastic wrappers that sheets and curtains come in. Most have zippers or snaps, great to hold everything from toiletries to shoes to wet swimsuits. And I bet airport security must love them because they're see-through.

    — Terry Schmieder
    Tagged
    Cruises
    459597

    Internet phone services like Vonage can be programmed to send transcribed voice mails to your email in-box. That way, you can check your home answering machine quickly at an Internet cafe without paying insane roaming fees on your cell. The transcriptions won't always be perfect, but you'll get the gist.

    — Martha and Ken Wiseman
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    Air Travel
    363245

    If you've accumulated more souvenirs on your trip than you can carry, drive your rental car up to curbside check-in, then return the vehicle and come back on the shuttle bus with only your carry-on. This only works if there's no check-in line, but can save dragging your luggage onto the shuttle bus, across parking lots, etc.

    — Robyn Volkening

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