INDUSTRY WATCH

If You Want That Pillow, You're Gonna Have to Pay

Facing steep fuel prices and tough competition, airlines aren't cutting costs so much as passing them on.

All it took was a few decades of bankruptcies, mergers, fare wars, and government bailouts for the message to finally sink in: The old airline business model just doesn't work.

Throughout the industry, carriers are concentrating on efficiency, and that often means free meals, magazines, and pillows are goners. Travelers today are greeted with all-new costs--$2 for curbside check-in, $5 for a sandwich, $25 to fly standby, and more. "If the airlines could get away with it, they'd charge us for the air we breathe," says Christopher Elliott, a consumer travel expert and editor of Tripso.com. "The planes would probably have coin-operated toilets."

Food and drink

A complimentary hot meal used to be standard on long-haul domestic flights, but now it's the exception. In 2003, US Airways started asking $7 for breakfast and $10 for lunch or dinner. The move proved unpopular enough for the airline to drop prices by a couple bucks, but most competitors eventually followed suit. These days, expect to pay for anything more than a teeny bag of chips. And sometimes, you don't even get that without forking over some cash--Northwest yanked its free half-ounce bags of pretzels last June, saving (according to the airline) $2 million a year. Its passengers now pay $1 for a bag of raisins and mixed nuts; $3 for a snack box with a granola bar, cookies, crackers, and cheese; and $5 for a sandwich. Menus and prices are similar on many American, America West, and United flights. Obviously, bringing your own food or eating before boarding eliminates the expense, and you get to control the menu. With all other factors equal, consider flying Continental. At this point, it's the lone holdout among major carriers, still serving full meals on the longer domestic routes and charging passengers nothing--though some people say that's what the food is worth.

Most international flights still include meals and drinks, even booze, but who knows how long it'll last? Air Jamaica used to serve free beer and wine, but as of last July those in coach have to pay $2 for a Red Stripe and $3 for a tiny bottle of wine (though everyone receives a complimentary glass of champagne).

Baggage

Over the past two years, most airlines quietly lowered their free weight allowance on checked bags from 70 pounds to 50 pounds apiece, and agents are enforcing the rules like never before. The standard fee is $25 for bags that weigh 51--70 pounds, and $50 for those weighing 71-100 pounds. (Many carriers won't accept anything over 100 pounds.) "The airlines say they had to change the weight limits because the heavier bags were a danger to their employees," says Joe Brancatelli, an industry watchdog and editor of joesentme.com. "But I guess if you give them $25, they're willing to put their workers at risk."

The restrictions are notoriously tough on Europe's low-fare carriers. EasyJet, for example, allows free checked luggage up to 44 pounds per passenger (not per bag) and charges almost $4 for each additional pound. Ryanair and others regularly enforce carry-on weight limits, too. What's most frustrating about the baggage allowance is that there's little consistency, even within a single airline. On transatlantic connections, British Airways, Alitalia, Iberia, Aer Lingus, and a few other European carriers allow bags weighing up to 70 pounds, free of charge. But if you buy a ticket flying only within Europe, the baggage rules are different. For instance, if you purchased a British Airways flight from London to Rome (but not a transatlantic leg to go along with it), you'd have to pay extra for bags weighing more than 51 pounds. Then again, the days of European airlines allowing 70-pound bags on transatlantic flights seem to be numbered: Lufthansa and Air France lowered their baggage limits to 50 pounds in November, matching the restrictions set by most U.S. carriers.

To get around the new rules, check two lighter bags rather than one heavy one, to make sure you don't get hit with a fee. If you'd rather pack a single bag, here's a safety valve: Stick an empty duffel bag in your suitcase; if the airline tries to charge you extra, redistribute weight to the duffel and check it as your second piece of luggage. Inquire ahead of time about bringing anything large or unusual on a flight--you're usually charged for scuba gear and bikes, but not for golf bags or ski equipment. Two airlines offer considerably more leeway. Southwest may have started charging for bags over 50 pounds a year ago, but it continues to allow passengers to check three bags. (Most carriers require $80 for the privilege.) And JetBlue doesn't charge unless a bag weighs more than 70 pounds.

Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
 
Follow Us!

Booking Tool

Check Current Prices

  1. Hotels
  2. Flights
  3. Cars
  4. Cruises

Choose Sites

Choose Sites

Choose Sites

Choose Sites

Travel Tips

Tagged
Hotels
451355

I always bring a small flashlight to hotels in case there's a blackout. The building may not be equipped with emergency lighting, and, if necessary, my flashlight will help me quickly locate the nearest exit.

— Lois Meshonek
Tagged
Planning
357275

Spring skiing often means a wild temperature shift from morning to afternoon. If you want the option of removing outer layers or switching to a lighter ski jacket midday, attach the lift ticket to your clothing with a split-ring key ring. You'll be able to move your ticket as the weather warms up.

— Don Harbold
Tagged
Dining
373265

If you're looking for authentic street food--whether you're in New York or Bangkok--don't buy from the pitifully lonely vendor who has no customers. Head to the cart with the longest line of hungry people in front of it. Locals know which vendors serve the best (and safest) food. Even if you have to wait, your stomach will thank you.

— Bryan Thao Worra
Tagged
Cruises
414318

Some cruise lines offer discounts on a future sailing if you book it while on a current cruise. Back home, you can transfer the booking to your travel agent and work with them to try to lower the price even further. You'll be able to cancel your booking at no cost if you follow the cruise line's cancellation schedule. This is a great way to get some of your onboard expenses paid for in advance.

— Jeff Putel
Tagged
Shopping
373269

If you plan to buy crafts in a country where bargaining is expected, use the time it takes for luggage to be unloaded to scope out the airport stores. Jot down items you like and their retail prices. If you find a similar item while touring the country, you have a top-end bargaining point. If you don't find the object at a better price, you can always pick it up at the airport while you're waiting for your flight home.

— Deborah Seter
Tagged
Planning
382260

When I'm planning a trip, I almost always call the hotel concierge before I arrive, and if my hotel doesn't have one, I call a hotel that does. Recently, I asked for advice on what to see since I only had four days in a new city. I told the concierge what I thought I should try to do, and she said I had too many things packed into four days. She gave me a list of hot spots to visit and places to avoid, and even recommended a florist to call on for fresh flowers. With her help, my trip was far more enjoyable than it would have been otherwise.

— Brian Berg
Tagged
Safety
445312

In order to keep track of my bags, I use a small metal bell--the kind dancers from India wear on their ankles. I thread it with fishing line and tie it to my carry-on. If anyone touches my bag after I set it down, the bell chimes. It's not a very obtrusive sound, but it's distinctive enough for me to notice if a thief is trying to get into my things. The same bell can be hung on the doorknob inside your hotel room.

— Jim Hall
Tagged
Road Trips
411333

I take each of my grandchildren on a road trip the summer each turns twelve. The trips range in length from two weeks to a month and require careful packing. I've learned to put our clothes and any snack items we'll need in large plastic bins that fit in the back of my minivan. We each bring a small bag and pack it every evening with items we'll need for that night and the next day: no lugging heavy suitcases in and out of motels or hotels.

— Patsy Maddox
Tagged
Packing
399237

Grab-rails and nonskid surfaces aren't common in European bathtubs and showers. I pack a few decorative rubber pads that have non-adhesive suction cups, so I can use them when needed to prevent a slip or fall, and then I take them with me to the next hotel.

— Fran Plewak
Tagged
Packing
359264

I like to bring a Frisbee when I travel. At the hotel, it's a convenient place to collect car keys, loose change, my ChapStick, and any other small objects I normally keep in my pockets. I always know where everything is, and things won't fall off the nightstand. It's also handy to have so you can play Frisbee at a nearby park or beach.

— Margot Johnson
Tagged
Loyalty Programs
383260

Using your frequent-flier miles, you might be able to visit two cities on one ticket. For example, my wife and I always trade in our Delta miles when we visit our daughters in Dallas and San Francisco. Because we have to fly through Dallas to get to San Francisco on Delta, we can stop over in Dallas for as long as we want before continuing on to San Francisco—and we use only one frequent-flier ticket each.

— Harry Bishop
Tagged
Packing
355298

I used to lug around a clothes steamer and adapter to stay wrinkle-free while on the road, but I've since opted for something more low-tech. I now travel with a Platypus collapsible bottle and a spray bottle head. After checking into my hotel, I immediately hang my clothes and give them a spritz with water from the spray bottle. After several hours, the wrinkles fall out, and the clothing is dry and ready to wear.

— Dr. Cornelia Cho
Tagged
Packing
361242

Everyone knows that duct tape is great for helping out in travel emergencies, but no one wants to lug around a bulky roll of the stuff. By wrapping a few feet onto a pencil or ballpoint pen, you'll get a miniature roll that does not take up much in the way of additional space.

— Randy Hartselle
Tagged
Dining
356265

I carry bilingual takeout menus when traveling to countries like China, Korea, and Vietnam. When I'm at a restaurant with no menu (or one that I can't read), I give mine to the waiter so he can point to dishes they can prepare. I've learned to pack a few extra menus, as the restaurants often like to keep a copy.

— Charles Locher
Tagged
Cruises
474616

Don't assume you can save a spot at the pool with your towel. Cruise lines give you one pool towel at the start of the cruise. If you don't have it (or a cleaned trade-in) at the end, you'll get charged. If you let it out of your sight, you run the risk of losing it or having it stolen by a fellow cruiser.

— Martha and Ken Wiseman
Tagged
Planning
352258

If you're planning to use an ATM abroad, make sure the money you need is in your checking account, because some foreign ATMs don't allow access to savings accounts. And remember to carry your bank's local phone number with you; 800 numbers generally don't work overseas.

— Donna Johnson
Tagged
Packing
355263

I've always traveled with a mini sewing kit in case I needed to sew on a loose button (or replace one).Now when I buy clothes, I just barely touch the end of a tube of Krazy Glue to the front of my buttons. Because they're covered by the glue, the threads don't fray as easily. No more lost buttons!

— Calvin Girvin
Tagged
Air Travel
494615

When looking for the lowest airfare, I've found that in some cases the best rates pop up when searching for one traveler instead of two. Recently, I wanted to buy one-way tickets from New York to Orlando for two people and came up with $87 per person. But when I selected one traveler, the fare dropped to $72.

— Yoshi Matsuda
Tagged
Packing
362299

I find that hotel bathrooms rarely have enough hangers and hooks for clothes and wet towels, so I always bring a few snap-lock suction hooks. (They function better than regular suction hooks because they're more secure and are therefore able to hold heavier items.) It's always nice to have a place to hang a bathrobe.

— Laura Tillman
Tagged
Safety
527598

If you start to feel a painful blister coming on, put some lip balm or Vaseline on the hot spot--it'll help stop the rubbing.

— Donna Benesch
Tagged
Photography
367269

Many computer photo albums use camera date stamps to organize collections. Whenever you're traveling in a time zone that might affect the date stamp (if you're crossing the International Date Line, for example), remember to reset your camera's clock.

— Michael Gray
Tagged
Car Rentals
387262

When renting a car, photograph any damage the car may have before leaving the rental agency; a digital camera records the date and time of each picture. On a recent trip to Argentina, I rented a car with extensive paint damage. When I returned the car, the agency attempted to blame me for the scratches. I showed them my photographs, and they rescinded their accusations.

— Richard L. Garcia
Tagged
Safety
449306

Paramedics now look for emergency contact information in victims' mobile phones. Store the word "ICE" (In Case of Emergency) in your address book, along with the name and number of the person you'd like emergency personnel to call on your behalf. (For more than one entry, use ICE1, ICE2, etc.) Tell your friends or family members that you've chosen them as your contacts and make sure they're aware of any medical conditions or allergies that could affect your treatment.

— Cindy Nguyen
Tagged
Dining
347250

While traveling abroad, I've frequently encountered some appallingly bad (and often very funny) English translations of menus. In those cases, I simply offered to clean up the translations in exchange for a meal. This has worked quite a few times.

— William Boyle
Tagged
Packing
359286

Bungee cords make versatile travel accessories. They come in handy at the airport for lashing a duffel bag to a wheeled suitcase. They can be hooked together and used as a clothesline for swimsuits, towels, etc. On skiing trips, hook them onto ski boots to create carrying handles. While camping, use them to secure tarps, to suspend a lantern from a nearby tree limb, or to secure items in a canoe. They even hold your pants up if you misplace your belt.

— Keith Saul
Tagged
Planning
359275

I live in coastal Florida, where the electricity sometimes goes out during violent storms. Before a trip, I place a few ice cubes in a plastic bag and put the bag in the freezer. If the ice has melted and refrozen by the time I get home, I'll know we've had a power outage and that any food left in the refrigerator may be unsafe to consume.

— Brigitte Emick
Tagged
Safety
443303

Place a coin over the veins on the inside of your wrist (about two finger widths from the base of your palm) and secure it in place with a rubber band or ponytail holder. The gentle pressure of the coin will stimulate nerves that control nausea, just like the motion-sickness bands that are sold at drugstores.

— Connie Crusha
Tagged
Packing
367256

Anyone traveling with multiple electronic devices (laptops, PDAs, cell phones, digital cameras, MP3 players) can easily confuse all the accessories that come with them. To keep all battery chargers, USB cables, media cards, and owner's manuals safe, dry, and organized, place them in individual Ziploc bags. You can put a label inside the bag to identify the contents, and one label wrapped around each cable to identify it.

— Alyse Liebowitz
Tagged
Safety
442302

A simple but effective anti-pickpocketing measure is to fasten a safety pin across the opening of the pants pocket on the inside. Leave enough room to pull your wallet out with some effort, but not enough for a quick hand to lift it in a second or two.

— Rusty Cartmill
Tagged
Packing
351259

Frequent fliers should consider noise-cancellation headphones. They have a built-in device that "hears" low-frequency sound just before you do and generates a sound wave that cancels it out. Several manufacturers make them, ranging in price from $40 to $300 or so.

— Ed Wilhite

Custom Search

Select the details relevant to your trip to see a list of articles that match your needs — it's the best way to get ideas!
SELECT YOUR DESTINATION
SELECT YOUR ACTIVITIES