WEB SMART

Online Travel Auctions

Tips on how to navigate online auctions.

Bids via LuxuryLink for a six-nigh package at Belize's Jaguar Reef started at about half the retail price

What happens on the Internet isn't so different from Sotheby's: One wrong move and you could end up spending a lot for something you didn't want.

Fish in the right lake

Three companies dominate the travel auction scene. First, there's eBay, where travel is just one more category. SkyAuction and LuxuryLink, however, broker travel products exclusively, such as packages and cruises. As its name indicates, LuxuryLink is aimed at the high end; SkyAuction, less so.

A seven-night Western Caribbean cruise on Norwegian Cruise Lines sold for $449 per person on SkyAuction, compared to $737 through other sellers.

Understand what "deal" means

The most substantial discounts will generally be on ritzy vacations, which have a higher profit margin built into normal prices. A three-night stay at the Miami's Hotel St. Augustine, for instance, sold for $532 on LuxuryLink, compared to nightly rates of $219--$259 found elsewhere.

Do your research

What would it cost through standard channels? For cruises, try a big aggregator like cruisecompete.com, which gathers numerous quotes for you. And for just a hotel stay, always check with the hotel directly.

Evaluate the package

Do you really want everything included--the spa treatment, the diving excursion? If not, the offer probably isn't right for you.

Know thy seller

SkyAuction and LuxuryLink are travel agents that negotiate deals directly with hotels and airlines. At eBay, the seller might be a resort, a travel agent, or some guy in a basement. The only outfits allowed to sell flights, cruises, and vacation packages on eBay are companies registered in its SquareTrade program. (Non-licensed users are limited to auctioning items such as vouchers and gift certificates.) Even with SquareTrade, however, eBay's message boards are filled with fraud complaints. Read up, and, because some people lie, verify the company is indeed a SquareTrade member at squaretrade.com.

Be a sleuth

If the name of the company is in the listing (most are), you should be able to locate a website, phone number, and address with a couple of online searches. If there's no trace of the company, think twice about proceeding.

Look for PayPal

Be doubly suspicious of eBay sellers that don't take PayPal, which allows you to use your credit card or checking account without sharing either number with the seller.

Read the fine print--twice!

At the minimum, expect blackout dates and penalties for changes (or no changes allowed). And look out for fees. Luxury-Link charges $20 for every purchase, and there are sometimes additional fees--at one Honduran resort, a 10 percent service charge is assessed at checkout. SkyAuction tacks on $32 per night at hotels and $195 per week on many condos.

Ask questions

Specifically, ask if the dates you want are available. This may be difficult. LuxuryLink lists a toll-free number on its website (888/297-3299) but refuses to confirm availability. SkyAuction only gives out its number to customers after they've won an auction. ("If we had to do customer service by telephone for every prospective bidder," says CEO Michael Hering, "we wouldn't be able to operate.") EBay customers can click on "ask seller" to send confidential e-mails. If you have little or no flexibility and can't confirm dates, pass.

Observe and learn

Sellers post the same packages over and over. Watch how a few auctions proceed before bidding. Be ready for a fury of bids at the wire. "The last half hour is when 50 percent of bids come in," says Hering.

Don't "buy it now"

All three sites allow customers to make certain purchases on the spot. They're rarely a good deal. One Luxury-Link package included breakfast and lodging for two at the Nine Zero hotel in Boston for $249 (plus taxes and its $20 handling fee); at the same time, the hotel posted a $239 promotional rate for lodging only (no breakfast, but no handling fee either).

Bid at your own risk

Many travel companies prohibit selling vouchers, discount coupons, rewards points, and frequent-flier miles. EBay rarely stops sales of such products, but it has revealed sellers' identities in the past. "I've gotten registered mail from Starwood warning me that they'd shut my account down," says one user outed by eBay for selling Starwood vouchers. Still, when we last checked, Southwest Rapid Rewards tickets were going for $275-$350, even though the airline deems them "void if sold, purchased, brokered, or bartered." If you are busted, the airline can freeze or delete your frequent-flier account, as well as refuse to honor the ticket.

Monitor your bid

You'll be alerted via e-mail if someone outbids you, and then it's decision time. Don't get carried away. Decide in advance on the maximum you'll spend, and stick to it.

Beware the bait-and-switch

After winning a Cancún lodging package at SkyAuction, Erik Staley, of Carlsbad, Calif., discovered that what he bought was different than what was listed. SkyAuction was actually selling a room in the Oasis Cancún, not the Grand Oasis advertised--they're both parts of the same resort, but guests at the former have smaller rooms and less amenities. Staley got a full refund.

Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
 
Follow Us!

Booking Tool

Check Current Prices

  1. Hotels
  2. Flights
  3. Cars
  4. Cruises

Choose Sites

Choose Sites

Choose Sites

Choose Sites

Travel Tips

Tagged
Planning
385237

Before setting off on one of my many backpacking excursions, I head to Kinko's to rebind my guidebook. I replace the cover with a plain black or navy one. It costs about $6 and allows me to blend in much better while traveling. People see my new book as a journal, not a travel guide that labels me a tourist.

— Michelle Johnson
Tagged
Planning
352244

We're active travelers but find guided bike tours from companies like Backroads too expensive. Our advice: After rolling into town, ask at a bike shop for the best routes. Better yet, call or e-mail before you leave home (search the Web). We've found group rides and races this way, and have made a lot of friends. We're instant locals!

— Glenn and Michelle Schultes
Tagged
Family Travel
540596

At a theme park, tie a brightly colored scarf to the handle of your stroller before you enter a ride. When you return, you'll be able to quickly pick out your stroller from a sea of look-alikes.

— Katrina Shelton
Tagged
Packing
348257

I never leave home without dental floss. I've used it as a clothesline between tents in Botswana's Okavango Delta and to replace a lost screw for my sunglasses in Malaysia. I even cut off a piece of floss the size of my waist and headed to the night markets in Bangkok. My "tape measure" assured a perfect fit!

— Kristi Hemmer
Tagged
Hotels
426335

Flight attendants often work vampire hours and have to sleep during the day. How do we keep the sunlight from leaking into our hotel rooms? We clip a skirt hanger (or two) to the middle of the drapes to seal them together.

— Elisabeth Joyce
Tagged
Technology
427291

Quotetravelinsurance.com gives you comparable details on more than one hundred travel-insurance plans, enabling you to make the best buy. It relies on ratings from insurance industry overseers such as A.M. Best and state insurance commissioners before allowing an insurance company into its extensive lineup.

— Marc Oppy
Tagged
Packing
360268

Use an empty M&M's Minis tube to carry quarters. The top holds tightly, but still pops open easily enough, and the size is perfect to slip into a car door or bag. I find it very useful when traveling by car (for tolls and parking meters) and by airplane (for luggage carts or newspapers).

— Judi McDowell
Tagged
Hotels
439361

If you can't sleep due to the heat in your non-air-conditioned hotel room, take a cold bottle of water and place it on your pillow, in the crook of your neck. It will cool your whole body down.

— Tony van Hasselt
Tagged
Planning
369270

If you're headed to a country that requires a visa, ask the consulate of that country, in the United States, whether visas are also issued at the airport there on arrival. In many cases (like Turkey and Egypt), they are. Obtaining the visa on arrival is a much simpler procedure and a real money-saver: You do not have to have photographs taken (they figure your passport already has a photo), you do not pay a hefty fee to the U.S.-situated consulate of the country, you avoid the expense and risk of mailing your passport to that consulate in advance of departure, and you avoid the expense of using a visa-acquiring company in the United States. But be sure the consulate is correct that the visa can easily be obtained on arrival.

— Carmencita Soriano
Tagged
Cruises
453622

For fire-safety reasons, cabins don't have their own irons. Don't wait until the last minute to tackle your evening wardrobe. You can find shared irons down the hall in the laundry room, but lines often form before mealtimes. Opt for off-hours (like mornings).

— Martha and Ken Wiseman
Tagged
Air Travel
482627

It's often cheaper to buy a ticket to London and then fly onward within Europe via a regional low cost airline. Last summer, my husband and I bought consolidator tickets to London for $397. From there, we flew EasyJet to Nice for $72. The total cost was $469—much less than flying directly to Nice, plus we enjoyed a stopover in London.

— Jasmine Tata
Tagged
Road Trips
399354

For our road trip through the English countryside, I printed out a detailed map for every location we wanted to visit from multimap.com. I labeled each map with the day we planned on using it and wrote down the interesting sites and places to eat along the way. I kept them all in a folder and added brochures from the places we saw. It was a great souvenir upon returning home.

— Karen Holt
Tagged
Packing
388275

When carrying around my small umbrella, I put it in a Ziploc bag. After using it, I can store the umbrella, back inside the Ziploc, in my shoulder bag without getting everything else soaked.

— Sandy Sussman
Tagged
Hotels
425316

Try getting a discount on your hotel room by offering to pay in cash. A hotel reservationist suggested this approach when I phoned to reserve at a hotel in London. I asked if the hotel could grant a discount based on my AARP or AAA membership, as many hotels do in the United States. Her response was that the only discount she was able to offer was 10 percent if I paid in cash.

— Joan Nikelsky
Tagged
Technology
548575

Making international calls back to the States can be confusing if you're using a calling card and you're dialing a number by its catchphrase, such as CALL ATT. Obviously, many countries don't have the English alphabet on the telephone keypad. My solution? I create my own small keypads on a computer, print them out, and attach them inside my wallet, to my passport, and to my calling cards.

— Peter Morris
Tagged
Technology
407287

We always e-mail our itinerary--including flights, hotels, and confirmation numbers--to ourselves and to family members. If our luggage is lost or our wallets are stolen, all of this essential information is just an Internet café and a few quick clicks away.

— Courtney Fuller
Tagged
Dining
374273

Using restaurant.com, you can buy gift certificates good at eateries in your destination city, regularly snagging (in my experience) $25 certificates for as little as $5 to $8.The site is awesome, and it works as well for restaurant certificates in your own city and for obtaining gifts for friends.

— Derrick Tennant
Tagged
Car Rentals
355264

I always have problems locating my rental car in a large parking lot. Now I bring along a brightly colored bandanna and tie it to the antenna.

— Tamara Johnson
Tagged
Air Travel
376253

If you're stranded overnight at an airport and receive a "distress rate" voucher, call the hotel of your choice before blindly following the airline's suggestion. You may find that for that discounted rate (or a few bucks more) you can stay in a hotel with a lot more amenities than the one the airline would put you in. After a long, mishap-filled trip, anyone can appreciate a really good mattress, a top-notch restaurant, and an indoor swimming pool.

— Carlos Martinez
Tagged
Technology
415282

I used a well-known travel site to price tickets for a trip to Las Vegas. The flight I wanted was available, but I decided to wait to see if prices would come down. That flight stopped being listed after a week, and the next best flight kept getting more expensive. About five weeks later, I checked prices from a different PC. Whaddya know? The original flight was available, for $50 less than that next-best flight. That same evening I checked again from my PC. The flight I wanted was not available,so I deleted the cookies for the site and tried again. Voilà! The flight I wanted at the price I wanted. Moral of the story: Clean up your cookies—it could save you money!

— Kelly Malasics
Tagged
Technology
417279

When you go to a convention or trade show, don't assume that the official prices at recommended hotels are the best you can do. Go to the hotel Web site. I recently got an AARP rate at a major hotel that was 30 percent below the special price offered through the tradeshow sponsors. AAA discounts often work, too.

— Duane Dahl
Tagged
Planning
369257

Love researching your destination online, but don't know how to organize all those printouts, maps, guidebooks, and tips? I get a 5 x 7" spiral notebook (Mead makes one with a sturdy cover and a pocket insert), a set of index tabs, and some glue. Divide the notebook into sections with the tabs (sights, maps, currency converter, restaurants, etc.). Photocopy—in reduction mode—all the info you want to bring, and glue it into the appropriate section. I leave plenty of pages for my journals. This creates an all-in-one personal guide that you can read again years after your trip!

— Michele Graves
Tagged
Planning
354286

If I plan to travel to several countries that use different currencies, I pack a few cloth change purses: U.S. dollars go into one, British pounds in another, euros in a third, etc. When I'm sightseeing, I carry only the money I need; the purses that I'm not using are locked away in the hotel safe. I avoid fumbling around in shops and mixing up coins that look alike. Plus,I always know exactly how much cash I have.

— Peg Welch
Tagged
Packing
370258

A beach ball can replace many expensive in-flight gadgets. Depending on how much you inflate it, the ball can function as a very comfortable footrest, a back support, or a lap pillow to support your book.

— Dorothy Vincent
Tagged
Cruises
455592

Internet phone services like Vonage can be programmed to send transcribed voice mails to your email in-box. That way, you can check your home answering machine quickly at an Internet cafe without paying insane roaming fees on your cell. The transcriptions won't always be perfect, but you'll get the gist.

— Martha and Ken Wiseman
Tagged
Packing
452630

I started saving the heavy-duty plastic wrappers that sheets and curtains come in. Most have zippers or snaps, great to hold everything from toiletries to shoes to wet swimsuits. And I bet airport security must love them because they're see-through.

— Terry Schmieder
Tagged
Packing
381300

My husband cut an old contact lens case in two and uses the halves to carry his medication when we're traveling. He prefers them to regular pillboxes because lens cases are watertight and compact enough to carry inside a shirt pocket.

— Jean Holtmann
Tagged
Planning
354267

If you arrive in a foreign city after banking hours (and you can't use an ATM), convert only the money you'll need for the night. Some exchange booths offer a less favorable rate after banks close and then switch back to competitive rates when banks reopen.

— Jim Citron
Tagged
Road Trips
407332

I take each of my grandchildren on a road trip the summer each turns twelve. The trips range in length from two weeks to a month and require careful packing. I've learned to put our clothes and any snack items we'll need in large plastic bins that fit in the back of my minivan. We each bring a small bag and pack it every evening with items we'll need for that night and the next day: no lugging heavy suitcases in and out of motels or hotels.

— Patsy Maddox
Tagged
Air Travel
359242

If you've accumulated more souvenirs on your trip than you can carry, drive your rental car up to curbside check-in, then return the vehicle and come back on the shuttle bus with only your carry-on. This only works if there's no check-in line, but can save dragging your luggage onto the shuttle bus, across parking lots, etc.

— Robyn Volkening

Custom Search

Select the details relevant to your trip to see a list of articles that match your needs — it's the best way to get ideas!
SELECT YOUR DESTINATION
SELECT YOUR ACTIVITIES