TRANSCRIPT

Trip Coach: May 30, 2006

Tim Winship, Editor & Publisher of frequentflier.com, answered your questions about frequent-flier miles.

Tim Winship : Good afternoon, fellow travelers! This being the day after the Memorial Day holiday -- the busiest weekend of the busiest season for travel -- it seems fitting that we should be discussing the ups and downs of flying.
I look forward to your questions. 
 
 _______________________
 
Singapore:
I am trying every-which-way from Sunday to get two business class awards or upgrades for the long-haul transpacific segment using 180,000 OnePass miles on any affiliate carrier for travel between Singapore & Lafayette, LA. My dates are flexible (Nov-Dec) and I am willing to purchase a revenue ticket and use miles to upgrade. I have even paid $140 to AwardPlanner.com and they have not been able to come up with anything for the past 30 days. They say they have tried all the hubs. Do you think I have a snowball's chance in Hades and/or do you have any suggested strategies? What do you think about the service offered by Global Pass? Thanks!

Tim Winship : If you have AwardPlanner working on your behalf to secure award seats, you can be pretty confident that they're pursuing every option -- different partners, different routings, different dates.
I'd be inclined to develop a Plan B (a trip which I know there's award availability for) and have the AwardPlanner folks continue trying to find seats for your first choice.

_______________________

Carrollton, GA: I have never used frequent flyer points, but I've accumulated 30,000+ points on Delta, and given their financial situation, think I should take action soon. What advice can you give me, a first timer, about redeeming points?

Tim Winship : There's no need to make any moves based on Delta's bankruptcy. While there's a small (very small) chance that Delta won't survive the restructuring process, your miles would probably be transferred into another airline's program in the event Delta failed outright. That's what happened when other major airlines -- Eastern, Pan Am, TWA -- liquidated.
Of course, the way to avoid any risk whatever is simply redeem the miles now and take the award trip as soon as possible. But again, I wouldn't recommend that.

_______________________

Washington, DC: How can a non-elite flyer (e.g. not platinum, gold, silver, or whatever) use frequent flyer miles to upgrade?

Tim Winship : All airlines which have two or more classes or service (i.e. coach + business and/or first) offer one-class upgrades as awards. Check the award chart of the program in which you have miles for specific mileage requirements. Typically, there will be an award which permits you to upgrade from full-fare coach to the next-highest class of service, and a separate (higher priced) award that permits upgrading from discounted coach.
Caveat: depending on the program, sometimes the cheapest coach fares cannot be upgraded using miles. Confirm with the airline before purchasing your ticket if you're planning to upgrade.

_______________________

Waterbury, CT: I am interested in going to Ireland June 2007- when is the best time to book award miles- I have not had luck in redeeming miles for Europe in the past two years.

Tim Winship : Most airlines begin allowing bookings 330 days before the departure date -- that's when seats first become available for sale in the rservations systems.
So by all means, start trying then. But since availability can change at any time -- either because other passengers cancel their bookings or the airline adjusts award seat inventory -- it's worth checking back often.
And toward the end of the award booking window, say within two weeks of the flight's departure, the airlines often make new award seats available if it looks like the flight in question won't be sold out to revenue passengers.
As you've discovered first hand, award travel to Europe during the summer months is a challenge. If you have any scheduling flexibility, your chances would be considerably better in May or in the fall.

_______________________

New York, NY: : Are airfares higher this year, I cannot seem to find any bargains?

Tim Winship : Absolutely. And it's probably a good thing, too.
As the recent airline bankruptcies prove, airfares over the past few years have been unsustainably low. Even low-cost JetBlue lost money over the past two consecutive quarters.
As consumers, we should be prepared to pay a bit more. In exchange, we'll benefit from a more stable travel industry. And we might even see some improvement in the level of comfort and service we receive when we travel.
Lastly, it's worth bearing in mind that ticket prices, when adjusted for inflation, are still very low by historical standards.

Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
 
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Travel Tips

Tagged
Air Travel
381282

We've noticed that when booking a flight for our family under one reservation, some airlines will only credit the 1,500 bonus miles (500 for booking online, 500 each way for printing boarding passes) to the person whose name the reservation is under. This is regardless of whether the other family members have mileage accounts. To avoid this, make a separate reservation for each of your family members and then pick seats together.

— Martin Vasquez
Tagged
Rental Cars
426366

I always take a digital picture of the gas gauge to prove that I returned the rental car with a full tank. Some agencies try to charge for a minimal amount of gas when they "top off" the tank (which you're not supposed to do anyway). I've used these digital photographs to get refunds for gas charges that appeared on my credit-card bill after the fact.

— Jeff Mishur
Tagged
Shopping
373269

If you plan to buy crafts in a country where bargaining is expected, use the time it takes for luggage to be unloaded to scope out the airport stores. Jot down items you like and their retail prices. If you find a similar item while touring the country, you have a top-end bargaining point. If you don't find the object at a better price, you can always pick it up at the airport while you're waiting for your flight home.

— Deborah Seter
Tagged
Cruises
412318

Some cruise lines offer discounts on a future sailing if you book it while on a current cruise. Back home, you can transfer the booking to your travel agent and work with them to try to lower the price even further. You'll be able to cancel your booking at no cost if you follow the cruise line's cancellation schedule. This is a great way to get some of your onboard expenses paid for in advance.

— Jeff Putel
Tagged
Planning
358258

Some people think that traveler's checks aren't necessary anymore, but they really can be useful in a variety of situations. My ATM card wouldn't work on Easter Island, where most restaurants did not accept credit cards and wanted to be paid in pesos. Luckily, our hotel cashed my traveler's checks and gave me the pesos I needed. On Dominica, my purse was stolen. But because I had traveler's checks stashed away in my luggage, the vacation wasn't ruined. I always travel with what I call the "trusty four": American dollars (lots of ones and fives divided up and hidden in several locations), traveler's checks, an ATM card, and a credit card.

— Jeanette Cantwell
Tagged
Packing
456636

I started saving the heavy-duty plastic wrappers that sheets and curtains come in. Most have zippers or snaps, great to hold everything from toiletries to shoes to wet swimsuits. And I bet airport security must love them because they're see-through.

— Terry Schmieder
Tagged
Safety
447319

We all know to avoid drinking tap water in certain countries, but remember to forgo ice cubes, too. I've started bringing along two ice trays, which I fill with bottled water and freeze in my hotel room's mini-fridge.

— Christa Babel
Tagged
Family Travel
368262

It can be difficult for parents to find a place to bathe their infant while on vacation. Showers obviously won't work, and the miniscule sinks generally found in hotel bathrooms aren't appropriate either. On our last cruise, we eliminated the whole problem by packing a small, inexpensive inflatable bathtub. (Ours cost only $7.99.) When we arrived, we blew it up and placed it in the bottom of the shower for an instant, safe baby bath.

— Maria Diekema-Zuidema
Tagged
Family Travel
381256

When my husband and I would stay in a hotel with our two-year-old, a full night's sleep was out of the question. The minute our son opened his eyes (at 2,3,or 4 a.m.), he woke us, thinking it was time to play. We now pack a pop-up tent and set it up in a corner of the hotel room with books, a blanket, and a few small stuffed animals. The tent folds down to a 14-inch circle and weighs about a pound. It works great! My son has his own "room" to sleep in when we vacation, and we all get to sleep through the night!

— Geri Kronyak
Tagged
Air Travel
377259

As a flight attendant, I'm always amazed by the stuff that people leave behind. Most of it never gets back to its rightful owner because there's no way of knowing who the owner is. To avoid misplacing your property, put things back into your carry-on after using them--never on the floor or in the seat-back pocket. Label important items like books or games with return address labels so they can be sent back to you if found.

— Doug Hummell
Tagged
Photography
367269

Many computer photo albums use camera date stamps to organize collections. Whenever you're traveling in a time zone that might affect the date stamp (if you're crossing the International Date Line, for example), remember to reset your camera's clock.

— Michael Gray
Tagged
Planning
364249

Don't be too quick to grab one of those GST tax-rebate envelopes that are everywhere in Canadian airports. The envelopes look official, but they're really from companies that process the request for you and often pocket 15 percent or more. Instead, go to the Canada Revenue Agency Web site (cra-arc.gc.ca), download the Application for Visitor Tax Refund, and then file the request yourself. Your check will arrive in a few weeks. Just remember to get your receipt stamped by the Canada Border Services Agency at the airport.

— Tony Reynolds
Tagged
Cruises
392323

Cruise lines offer packaged side trips at their ports of call. If you go online and look for these expeditions ahead of time, you can book directly with the tour companies and save money.

— Cindy Rucker
Tagged
Loyalty Programs
373250

If you don't have enough frequent-flier miles to get to Europe, use your miles to reach a major airport in the United States and then pay for the overseas flight from there. For a trip to Ireland, my husband and I used Delta SkyMiles to get from Cincinnati to New York's JFK airport and from there took Aer Lingus to Ireland. The Aer Lingus internet special was $267 per person. A Delta flight from Cincinnati to Ireland was $1,150 for two. We saved more than $600.

— Kristin Farrell
Tagged
Planning
353277

Some international airlines still give passengers a goody bag that includes a toothbrush, an eye mask, and socks for the flight. Keep those socks: They're handy when visiting temples in Thailand, Vietnam, and Cambodia, where you must remove your shoes before entering. I slipped on the socks and my feet stayed both clean and warm!

— Nancy Easterbrook
Tagged
Cruises
387315

We decided to take our bikes on our last Caribbean cruise. It was a little crowded in the cabin, so the steward let us store them down the hall with the wheelchairs. We were last off the ship when we docked in Bermuda, but after five minutes we'd left our fellow passengers in the dust. And in less than fifteen minutes, we were far away from the busy port, enjoying a beautiful, deserted snorkeling beach.

— Wayne Matchett
Tagged
Planning
372267

Sending a flat-rate Priority Mail box costs $8.10, no matter how much it weighs or which state it's going to. After accumulating too much stuff to fit in my suitcase during a trip to Atlanta, I filled a box with laundry, souvenirs, and gifts for my grandchildren, and mailed it to my home address.

— Eleanor Waterhouse
Tagged
Hotels
428316

Try getting a discount on your hotel room by offering to pay in cash. A hotel reservationist suggested this approach when I phoned to reserve at a hotel in London. I asked if the hotel could grant a discount based on my AARP or AAA membership, as many hotels do in the United States. Her response was that the only discount she was able to offer was 10 percent if I paid in cash.

— Joan Nikelsky
Tagged
Dining
393269

Deli counters in grocery stores are great mealtime alternatives to restaurants or fast-food fare when you're exploring the United States. The food is fresh, there's a big variety (hot and cold), and economically, it's a great break. I recently had a complete hot meal, including beverage, for $3 from a grocery-store deli.

— Teresa G. Barcus
Tagged
Packing
382289

Place a fabric softener sheet in your suitcase when packing. It'll absorb odors and dampness and keep clothing smelling fresh. It's most beneficial in warm, humid climates and while at sea. I found this quite useful during my twenty-three years in the U.S.Navy.

— Edward Jewell
Tagged
Air Travel
387278

Though they're often the best deals around, don't assume that packaged vacations always offer the biggest bang for your buck. My wife and I were ready to book an air/hotel package to Maui when we noticed a sale on Aloha Airlines ($280 round trip from Oakland). I added up the total cost of the trip if purchased separately and saved $400 over comparable packages from various tour operators. We used the extra money to stay in a nicer hotel and to rent a convertible!

— Kleem Chaudhary
Tagged
Car Rentals
366258

Online check-in isn't just for airlines. After reserving an Alamo car over the Internet, I was offered online check-in just by entering my credit card number and driver's license information for approval. At the airport, following Alamo's instructions, I informed the shuttle-bus driver that I had checked in online and reserved an economy car. I was dropped off in the lot and told to pick whichever car I wanted. I drove it to the exit, where my credit card and driver's license were verified on the computer, and I was done.

— Brad Cook
Tagged
Packing
382273

Baby wipes aren't just for babies. Slip a travel-size pack into your carry-on bag and use the wipes to kill germs on public toilet seats and in phone booths. In a pinch, they can also remove stubborn stains from clothing.

— Farrah Farhang
Tagged
Air Travel
369261

Tired of catching colds while traveling? Take along a travel-size package of Clorox wipes. Disinfect the tray table and armrests on the airplane, and the telephone and TV remote in your hotel room.

— Sherill Hacker
Tagged
Packing
375278

I try to avoid checking any luggage, but the airlines are getting stricter every day about the size and weight of carry-ons. So when I pack, I put any important stuff in a plastic bag and place it in a front pocket. If I'm told to check my carry-on when I get to the gate, I can just pull out the smaller bag and board.

— Alena Kerins
Tagged
Technology
401265

Before traveling to any city, do a search on the Internet of the city name and the word "coupon" ("New Orleans coupon"). You will find many sites offering two-for-one, percentage-off, and dollar-off discounts. On a recent trip to St.Louis, we saved $100 at restaurants and attractions.

— Carolyn J. Kubacki
Tagged
Packing
367271

An extra contact lens case holds enough toiletries for a short trip. Squeeze a few dabs of toothpaste into one side and perhaps some facial cleanser or moisturizer in the other side. Just the right amount of each will fit for your overnights or weekends away.

— Jen Shoemaker
Tagged
Road Trips
401355

For our road trip through the English countryside, I printed out a detailed map for every location we wanted to visit from multimap.com. I labeled each map with the day we planned on using it and wrote down the interesting sites and places to eat along the way. I kept them all in a folder and added brochures from the places we saw. It was a great souvenir upon returning home.

— Karen Holt
Tagged
Packing
362297

Always carry peanut butter. A plastic jar is easy to pack, doesn't need refrigeration, is a great source of protein, and makes a quick, cheap meal when coupled with local bread. (But don't forget to pack a plastic knife for spreading it.)

— Nancy Norman
Tagged
Technology
395273

After I fell into a stream in Cambodia, my digital camera wouldn't work. Someone suggested leaving the camera in a bag of rice overnight to draw out any condensation. By the next morning, it was dry and working perfectly.

— Roger Bailey

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