WHAT TO DO WHEN . . .

Your Rental Car Gets Flooded

On my recent trip to Maryland, the innkeeper knocked on my door at 7 A.M. to break the news: After a night of heavy rains, the Oxford Inn's parking lot had been transformed into a marina--with my rental car right in the middle.

The writer's car in Oxford, Md., June 25, 2006 (Kristine Brabson)

Oh no!

On my recent trip to Maryland, the innkeeper knocked on my door at 7 A.M. to break the news: After a night of heavy rains, the Oxford Inn's parking lot had been transformed into a marina--with my rental car right in the middle.

What I did

I waded with the innkeeper out to the car, which had some 10 gallons of the Chesapeake Bay sloshing around the floorboards. The innkeeper offered to take the wheel. He sat down in the wet seat and, miraculously, the engine started up. He slowly backed the car out of two feet of standing water. After an hour of bailing out the interior and towel-drying the seats, I called Hertz. A customer-service agent told me to return the car to a nearby office, where it was replaced.

What experts say

Rental agencies say that the decisions I made were acceptable, but unanimously agree that anyone in such a situation should immediately call roadside assistance. "We'd never advise you to get in the car or do anything to put yourself in harm's way," says Susan McGowan, a spokesperson for Budget and Avis. When a car is drivable, as mine was, the agency will ask you to return it to the nearest rental location to get a replacement. If the car can't be driven, the agency should arrange for a tow and a new vehicle.

In retrospect, we probably shouldn't have even tried to start the car, because we could have done major damage. "If water gets into the transmission, it can lead to bent connecting rods and broken pistons," says Michael Calkins, a manager at AAA's Approved Auto Repair program. "Muddy water in the engine creates extreme wear due to the lack of lubrication."

Calkins recommends that if the water is more than halfway up the wheels, you should go ahead and get the vehicle towed. But if the water's lower than that, chances are the car will run just fine. "Don't ever attempt to move a car if there are downed power lines nearby or if there might be flash floods or some other dangerous situation," Calkins says. "It's always a judgment call. If you anticipate that the water will slowly continue to rise, it's a good idea to move the car to minimize damage."

Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
 
Follow Us!

Booking Tool

Check Current Prices

  1. Hotels
  2. Flights
  3. Cars
  4. Cruises

Choose Sites

Choose Sites

Choose Sites

Choose Sites

Travel Tips

Tagged
Planning
372258

Love researching your destination online, but don't know how to organize all those printouts, maps, guidebooks, and tips? I get a 5 x 7" spiral notebook (Mead makes one with a sturdy cover and a pocket insert), a set of index tabs, and some glue. Divide the notebook into sections with the tabs (sights, maps, currency converter, restaurants, etc.). Photocopy—in reduction mode—all the info you want to bring, and glue it into the appropriate section. I leave plenty of pages for my journals. This creates an all-in-one personal guide that you can read again years after your trip!

— Michele Graves
Tagged
Planning
349272

Be certain to have enough blank pages in your passport. Someone I know had a terrible time getting per- mission to board a flight from Zambia to South Africa because she didn't have the two blank passport pages required to enter South Africa. Thank goodness my husband had read about the requirement. Before the trip, we sent our passports to the center in Charleston and had extra pages added at no charge.

— Patricia Beagle
Tagged
Safety
421306

I don't go anywhere without individual packets of antibacterial wipes. I slip some in my carry-on, daypack, and shirt pocket. They're very convenient when you can't find any running water with which to wash your hands. And because they're antibacterial, they're also great for cleaning cuts, and the alcohol from the wipes helps stop the itching when you rub them on insect bites.

— Lawrence Brenner
Tagged
Hotels
448353

Instead of dropping my laundry off at the front desk, I take a walk around the block and look for the nearest dry cleaner--probably the same one the hotel would've taken it to. By cutting out the middle man, I pay a quarter of what they charge at the hotel!

— Amy Paks
Tagged
Technology
383299

To find the perfect destination with airfare that meets your budget, try Travelocity's Dream Maps travel tool (travelocity.com). Select a maximum fare and a type of destination (city, national park, etc.) and the Web site will display a variety of trips matching that description.

— Matt Vance
Tagged
Planning
367243

Know your PINs! My husband and I left home with very little cash on us, and instead of stopping to get money at the airport, my husband--ever the procrastinator--decided to wait until we got to Cancún to use his ATM card. Guess what? It didn't work in any of the machines. And although he had several credit cards for cash advances, he didn't know the PINs off the top of his head. We charged everything we could during our stay, but most of the markets don't take credit cards. Needless to say, I didn't come home with a lot of souvenirs.

— CaSandra Knight
Tagged
Rental Cars
429367

I always take a digital picture of the gas gauge to prove that I returned the rental car with a full tank. Some agencies try to charge for a minimal amount of gas when they "top off" the tank (which you're not supposed to do anyway). I've used these digital photographs to get refunds for gas charges that appeared on my credit-card bill after the fact.

— Jeff Mishur
Tagged
Packing
352248

Shout Wipes take up very little space in your purse or backpack and are invaluable for treating stains. While traveling on an airplane, I gave one to a most grateful Italian after he spilled wine on his tie. Our friendship extended through customs, and we're now e-mail pals. Great stuff!

— Marilyn Rogers
Tagged
Hotels
432327

On my first trip to Cancun, I noticed that my hotel room had a damp, musty odor. The next time I went, I brought two plug-in air fresheners: one for the bedroom and one for the bathroom. This helped tremendously. It was a pleasure to walk in and have a fresh-smelling room. Just make sure you have an adapter, if you need one.

— Anita Rivera
Tagged
Cruises
394334

We like to buy shipboard souvenirs, so we try to choose a ship that's completing its run of an area--that's when merchandise is generally put on sale. Last year, for example, on a sailing in South America, all of the T-shirts, glassware, and rain jackets were 75 percent off.

— Carol Callahan
Tagged
Loyalty Programs
383260

Using your frequent-flier miles, you might be able to visit two cities on one ticket. For example, my wife and I always trade in our Delta miles when we visit our daughters in Dallas and San Francisco. Because we have to fly through Dallas to get to San Francisco on Delta, we can stop over in Dallas for as long as we want before continuing on to San Francisco—and we use only one frequent-flier ticket each.

— Harry Bishop
Tagged
Planning
387238

Before setting off on one of my many backpacking excursions, I head to Kinko's to rebind my guidebook. I replace the cover with a plain black or navy one. It costs about $6 and allows me to blend in much better while traveling. People see my new book as a journal, not a travel guide that labels me a tourist.

— Michelle Johnson
Tagged
Technology
418279

When you go to a convention or trade show, don't assume that the official prices at recommended hotels are the best you can do. Go to the hotel Web site. I recently got an AARP rate at a major hotel that was 30 percent below the special price offered through the tradeshow sponsors. AAA discounts often work, too.

— Duane Dahl
Tagged
Solo Travel
554601

In areas where the majority of people don't speak English, head to an Internet café. In our experience, they're full of friendly young people anxious to practice their English.

— Christine and Duncan Orr
Tagged
Photography
386274

When not taking pictures, keep your memory card away from your camera. It's a simple method to ensure that any photographs you've shot will be safe even if your camera is stolen. My husband and I learned this lesson the hard way when we lost 250 shots of Kauai.

— Jamie Thomas
Tagged
Air Travel
380276

When you change your clocks back or forward, be sure to check the expiration date on all your frequent-flier miles. This way they're checked twice a year. We overlooked one of the many accounts in our household and lost a free ticket when the miles expired.

— Lynda Self
Tagged
Air Travel
345256

Don't settle for the first answer to your travel question. If you need flight information, it's a good idea to phone the airline more than once and ask the same question. Recently, I wanted to see if I could fly standby on an earlier flight the same day. The first time I called, I was told that the earlier flight was booked. The second time, however, an agent said there were in fact seats available, and I could certainly fly standby. In the end, not only was I able to get on the flight, but I was upgraded to first class.

— Lynn Babcock
Tagged
Transportation
351266

Read the fine print on your rail pass. You can often use it to save money on other modes of public transportation. With a Scandinavian rail pass, for example, you'll pay less to ride the ferries. In Switzerland, a rail pass can get you free bus rides, as well as complimentary entrance to museums and discounts on funiculars and hotel accommodations.

— Jessica Lees
Tagged
Packing
362260

Take along an extra duffel bag for your laundry. As your vacation progresses, throw dirty clothes into the duffel, keeping your suitcase for fresh clothes. At the end of the trip, put a tag on the bag and check it at the airport. This will also give you space in your luggage to bring home souvenirs or new clothes.

— Susan Wiley
Tagged
Photography
404270

Create your own postcards by writing on the back of photographs that you've taken and developed while still on your trip.

— Connie Van Brocklin
Tagged
Packing
419284

My husband and I keep the stretchy slipper-socks that some airlines provide. (We've gotten them on Virgin Atlantic in economy class and on almost all airlines in business class.) They're great to use when packing shoes: Just slip each shoe into a sock, and you'll prevent clothes from getting marked up by the soles. As a bonus, you'll have slippers to wear when you're away from home. The socks are machine-washable and can last for many years.

— Wendy Barr
Tagged
Hotels
422333

Cold-weather traveling means turning up the thermostat in your hotel room, and along with the artificially warmed air come dry skin and static electricity. Instead of turning on the heat, fill the bathtub with very hot water and leave the bathroom door open. In about an hour, your entire room will be warm and humidified.

— Susan Mutty
Tagged
Packing
478598

When traveling in the developing world, I always bring several packets of stickers to give to children. They're wonderful icebreakers.

— Linda Vogel
Tagged
Cruises
474616

Don't assume you can save a spot at the pool with your towel. Cruise lines give you one pool towel at the start of the cruise. If you don't have it (or a cleaned trade-in) at the end, you'll get charged. If you let it out of your sight, you run the risk of losing it or having it stolen by a fellow cruiser.

— Martha and Ken Wiseman
Tagged
Technology
392280

I'm a gadget freak, and I don't like to travel without things like my digital camera and iPod. On one trip, though, I put my camera down in a crowded restaurant and then forgot to put it back in my bag. By the time I remembered it, the camera was long gone. Now, I attach those kinds of items to my daypack with a lanyard. They're still easy to pull out and use, and they never get left behind.

— France Freeman
Tagged
Packing
343242

Recycle the long plastic bags in which you receive your home-delivered newspapers. Slip your shoes into the bags before packing them in your suitcase.

— Robert E. Jones
Tagged
Loyalty Programs
433658

Pay close attention to those newsletters enclosed in your frequent-flier statements. They usually contain special offers and promotions that can earn you double or triple miles if you stay at a certain hotel or eat at a certain restaurant.

— Kim Borisenko
Tagged
Cruises
395316

If the porters haven't delivered your luggage to your door by the first night of the cruise, check what our experts call the "naughty room." Security will store any bags containing contraband (like candles, alcohol, or coffeemakers) in this centralized location until you come claim it. You'll be able to pick up your bag on the first night, but banned items will not be returned until the end of the trip.

— Martha and Ken Wiseman
Tagged
Technology
393299

Don't put your magnetic sunglass clip-ons in the same pocket as your mass transit fare cards or hotel key cards. I managed to erase both my subway pass and my hotel key on a recent trip.

— Jim Tichenor
Tagged
Loyalty Programs
375250

If you don't have enough frequent-flier miles to get to Europe, use your miles to reach a major airport in the United States and then pay for the overseas flight from there. For a trip to Ireland, my husband and I used Delta SkyMiles to get from Cincinnati to New York's JFK airport and from there took Aer Lingus to Ireland. The Aer Lingus internet special was $267 per person. A Delta flight from Cincinnati to Ireland was $1,150 for two. We saved more than $600.

— Kristin Farrell

Custom Search

Select the details relevant to your trip to see a list of articles that match your needs — it's the best way to get ideas!
SELECT YOUR DESTINATION
SELECT YOUR ACTIVITIES