THE FINE PRINT

The Fast Lane Isn't All It's Cracked Up to Be

The Registered Traveler program promises hassle-free airport security lanes--but doesn't live up to the hype.

(Lauren Keenan)

Nobody likes long lines. That's why the Registered Traveler program--in which prescreened passengers have access to special airport security lanes--has attracted more than 45,000 people to sign up. If it means fewer hassles, folks are willing to pay the $100 annual fee and put up with the required iris and fingerprint scans and background check.

Since Registered Traveler was first discussed six years ago, concerns have been raised that it would create an unfair, two-tier system, and that information from the background check might be used for other purposes. Now that the program is running, however, there's a more basic question worth addressing: Does joining really make life easier for travelers?

Limited Options
While Registered Traveler is overseen by the federal government, private companies handle most of the responsibility. Five companies are certified to do so, but only one was operating at press time. Clear Registered Traveler has special security lanes at six airports: San Jose, Calif.; Orlando; Indianapolis; Cincinnati; Newark (only in Terminal B); and New York City's JFK (Terminals 1, 4, and 7). Clear says a dozen more airports are expected to host its security lanes by year's end, but only Atlanta and Albany, N.Y., confirmed they'd be opening Registered Traveler lanes soon--and then only on a trial basis. If you're flying out of any other airport--or any other terminal--than those mentioned, your membership won't buy you any special treatment at all.

Clothing Removal
Registered Traveler kiosks verify a passenger's identity by matching either a fingerprint or an iris. At some airports, members place their feet into scanners, with the idea that they won't have to remove their shoes--but thus far, one third of passengers have had to take them off anyway. "I've tried different shoes, but they all set off the machine," says John Welch, an Orlando-area IT business analyst, and a Clear member since 2005. "The process is lengthened because it takes a minute for the machine to tell me I have metal in my shoes."

Rule Changes
Just as in the normal security lanes, the rules for Registered Traveler members may change without notice. In January, Orlando suddenly began requiring photo IDs in addition to Clear cards, after a year of no such regulation. "Everyone was fumbling for their driver's license," wrote one person on flyertalk.com. "I've now paid for a background check for a service that requires more ID than the line with the 'unknown' travelers."

Dubious Time-Saver
Los Angeles International Airport intended to launch Registered Traveler early this year, but has since reconsidered. It turns out that the average time to clear security is now three to five minutes--roughly the same amount of time Registered Traveler takes to screen its members. Because the lines at San Francisco International average just five to seven minutes even during peak travel periods, the airport there isn't bothering with the program. In fact, most airports are taking a wait-and-see approach. Being a member might save you time and aggravation--but only at a handful of airports, during a peak travel time, if your shoes don't set off the scanner.

Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
 
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Travel Tips

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Cruises
391325

Bring a single-hole punch and lanyard on your next cruise. Once aboard, you can make a hole in your plastic key card and attach the lanyard, allowing you to carry the key around your neck. This is especially useful when your dress or slacks have no pockets. Just be sure to put the hole where it won't interfere with the card's magnetic strip.

— Sallie Clinard
Tagged
Packing
345245

Shout Wipes take up very little space in your purse or backpack and are invaluable for treating stains. While traveling on an airplane, I gave one to a most grateful Italian after he spilled wine on his tie. Our friendship extended through customs, and we're now e-mail pals. Great stuff!

— Marilyn Rogers
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Packing
520594

A small compass is a great travel aid. Aside from the obvious benefits during country drives or hikes, it's extremely helpful in navigating winding city streets and orienting yourself once you exit a subway station.

— William Schaeffer
Tagged
Loyalty Programs
369247

If you don't have enough frequent-flier miles to get to Europe, use your miles to reach a major airport in the United States and then pay for the overseas flight from there. For a trip to Ireland, my husband and I used Delta SkyMiles to get from Cincinnati to New York's JFK airport and from there took Aer Lingus to Ireland. The Aer Lingus internet special was $267 per person. A Delta flight from Cincinnati to Ireland was $1,150 for two. We saved more than $600.

— Kristin Farrell
Tagged
Transportation
359239

A bike tour will offer a good introduction to a place, and you'll cover much more ground than if you were on foot. In Buenos Aires, for example, Lan & Kramer Bike Tours (biketours.com.ar) has a few guided itineraries that are fun for all ages and abilities.

— Meda Florin
Tagged
Packing
354294

Always carry peanut butter. A plastic jar is easy to pack, doesn't need refrigeration, is a great source of protein, and makes a quick, cheap meal when coupled with local bread. (But don't forget to pack a plastic knife for spreading it.)

— Nancy Norman
Tagged
Solo Travel
338263

When I travel to a new city, I check with the local running club to see if there are any events planned during my stay. The entry fee is usually donated to a charity, and I get great exercise, meet locals, and tour a part of the city I may not have known about.

— Kelly Christensen
Tagged
Car Rentals
347267

Whenever I know I'll be renting a car, I pack a couple of folded paper towels and two small spray bottles--one filled with window cleaner and the other with Rain-X, a product that repels raindrops. It's hard enough driving an unfamiliar car in an unfamiliar location. At least with a clean windshield I'm able to see properly, no matter the weather.

— Ed Rainer
Tagged
Planning
522582

While traveling, I love to send postcards to friends--and also to myself. I get the best photo postcard of the place I visited and write down what I did there as a reminder. When I get home, I tape them in my travel journals so I can flip back and forth between the photo and the reverie.

— Kimberly Morgan
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Cruises
389334

The couple of hangers provided on cruise ships aren't enough for weeklong trips. So I save wire hangers from the dry cleaner and slip a few into our suitcases while packing. I then leave them behind for the next passenger.

— Wendy Maloney
Tagged
Hotels
448341

When I called to book a hotel room in Budapest, I was offered a rate of $75 per night. After I told the concierge that I was looking for a room in the $35 range, he agreed to the lower price without much fuss. It sometimes pays to barter.

— Julie Jensen
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Packing
493554

If you plan to visit a theme park, always bring a few sandwich-size Ziploc bags. They'll protect your cell phone and wallet when you're riding on flumes and other water attractions.

— Jack Bell
Tagged
Technology
386278

I'm a gadget freak, and I don't like to travel without things like my digital camera and iPod. On one trip, though, I put my camera down in a crowded restaurant and then forgot to put it back in my bag. By the time I remembered it, the camera was long gone. Now, I attach those kinds of items to my daypack with a lanyard. They're still easy to pull out and use, and they never get left behind.

— France Freeman
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Packing
478600

Every year, I get address labels from numerous charitable organizations. I keep them with me when traveling because it's the quickest way to provide my address to new friends, enter prize drawings at shops, sign guest books, etc. It's not only efficient; it can also help spread the word about worthwhile charities.

— Carole Wilk
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Planning
331270

I have the words "hotel" and "taxi" on my cell- phone speed dial. On a trip, I change the numbers, but leave the preprogrammed titles the same--instant access and no more little slips of paper everywhere.

— Isabel Burk
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Family Travel
330279

Having spent a number of years working for Norwegian Cruise Line, I learned that a dinner roll helps to settle the stomach when seas become rough. The less liquid sloshing around unimpeded, the better. And if you forget your motion-sickness pills or wristbands, fear not, as the purser always has medicine available for seasick passengers.

— Jim Polanzke
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Packing
348264

Whenever my husband and I get new pairs of eyeglasses, we relegate the old ones to our luggage, along with an inexpensive repair kit from the drugstore. If something happens while we're away from home, we can hopefully fix the glasses ourselves. If they're beyond saving, we have the backup pairs to get us through the rest of the trip.

— Carol Alabaster
Tagged
Dining
359254

In North American cities with large Chinese communities, choose a family-run Chinese restaurant and ask for the set family meals, usually written in Chinese. They are more authentic than those typically offered to tourists and people who are not Chinese—not to mention a better value. In San Francisco, for example, you can enjoy a five-course meal, which easily feeds a family of four, for less than $20.

— Winston Wong
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Planning
350266

If you arrive in a foreign city after banking hours (and you can't use an ATM), convert only the money you'll need for the night. Some exchange booths offer a less favorable rate after banks close and then switch back to competitive rates when banks reopen.

— Jim Citron
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Hotels
410337

Before you go to sleep, check to see if a previous hotel guest left the alarm clock on. I've been awakened before 7 a.m. twice in the last couple of months by alarms I did not set. (Make sure the clock shows the right time, too!)

— Rachele Helphill
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Planning
379273

When my husband and I travel, we take at least three different credit cards. I carry one he doesn't have, he carries one I don't have, and we both bring our primary card. If one of us has our wallet stolen, we can cancel two cards and still have one to use. We each have different ATM cards, too--useful if a machine doesn't honor one of the cards, or if we need more cash than our daily limit allows.

— Joyce Morden
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Technology
411297

My husband and I travel to out-of-the-way towns where rural roads can be hard to navigate. We use a handheld GPS (Global Positioning System) to mark the spot where we're staying, the main highway turnoffs, and, most important, the turns to unmarked side roads. When we're back-tracking and arrive again at confusing intersections, we whip out our GPS and immediately know which route to take home.

— Florence McGinn
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Planning
351276

Some international airlines still give passengers a goody bag that includes a toothbrush, an eye mask, and socks for the flight. Keep those socks: They're handy when visiting temples in Thailand, Vietnam, and Cambodia, where you must remove your shoes before entering. I slipped on the socks and my feet stayed both clean and warm!

— Nancy Easterbrook
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Planning
346263

If you wait to buy a discount-granting Entertainment Book until around six months before it expires (expiration is usually scheduled for November), you can often buy a $20 to $47 book for as little as $10, plus $5 shipping. Online access to the coupons is sold for $7 a month. These are great for vacations out of town.

— Kitty Bennett
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Packing
382281

Save the flip-flops you're given at the nail salon after a pedicure. They make great shower shoes. They're lightweight and dry quickly, and you can throw them away at the end of your trip.

— Carmen Shirkey
Tagged
Hotels
427325

On my first trip to Cancun, I noticed that my hotel room had a damp, musty odor. The next time I went, I brought two plug-in air fresheners: one for the bedroom and one for the bathroom. This helped tremendously. It was a pleasure to walk in and have a fresh-smelling room. Just make sure you have an adapter, if you need one.

— Anita Rivera
Tagged
Hotels
421315

Try getting a discount on your hotel room by offering to pay in cash. A hotel reservationist suggested this approach when I phoned to reserve at a hotel in London. I asked if the hotel could grant a discount based on my AARP or AAA membership, as many hotels do in the United States. Her response was that the only discount she was able to offer was 10 percent if I paid in cash.

— Joan Nikelsky
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Planning
375249

Most hotels provide cloth shoe mitts but not polish. In a pinch, a dollop of skin cream on a shoe mitt (or even a tissue) can make scuff marks vanish and leave shoes as shiny as if they'd been cleaned by a pro.

— John Nechman
Tagged
Safety
519582

If you start to feel a painful blister coming on, put some lip balm or Vaseline on the hot spot--it'll help stop the rubbing.

— Donna Benesch
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Hotels
428335

Need a place for a laptop in your hotel room? Take the largest drawer from the bureau and put it upside down on the bed with the drawer front away from you. This creates a perfect-height desk for while you're sitting comfortably on the bed (you can even lean back on pillows), plus there's side space for papers, and the top leans toward you for easy typing or writing.

— Linda Diebold Johnson

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