VACATION RENTAL HANDBOOK

Rent by Number

Going straight to vacation-home owners often gives you more selection and better prices. But it can also mean no quick fix if problems arise. Follow these numbered instructions to reduce the risks within the rental process.

1 Choose a destination Consult guidebooks and visitors bureaus, ask friends for their input and recommendations, and do all the research possible to figure out where you'd like to rent. There are hundreds of thousands of vacation rentals available around the globe, so be as specific as you can to winnow down the choices.

2 Weigh your options Start by skimming the rental listings on a few websites for the location you've chosen (see Sites to Search on page 49). Note the sort of properties available, what you get for the money, and the typical rental policies, such as minimum-stay requirements. Compare your results with the nightly lodging rates charged by local hotels, real-estate agents, or management companies, which are often posted on the same sites. And then be honest with yourself: Are you really OK without maids, room service, an on-site restaurant, or hotel amenities? Decide which type of accommodations makes the most sense for you.

3 Rank your priorities Most sites let you sort listings according to the number of bedrooms, the price, and other variables, which can be a huge time-saver in finding what you're looking for. Don't be too rigid in defining your search, though—you may be willing to have one less bedroom if the location is exactly where you want. Leave yourself some wiggle room.

4 Contact the rentals on your short list First, ask if your desired dates are free. Even if they appear to be available on an online calendar, the site might not be up-to-date. Be sure to ask for the exact address of the rental as well as the layout of the property, more photos, and any other details you're curious about. Some owners have separate sites where they have more information about the lodging than what appears on the rental site. E-mailing is the best method for the first contact; give the owner 24 hours to answer. If it takes much longer than that, he or she could be just as slow to respond if there's a problem.

5 Do your own research Compare the listing with what you find when you plug the address into the satellite view on Google Maps or Google Earth. Scope the area for nearby attractions both bad (factory complex) and good (local park). The property might be three blocks from the beach as stated, but there could be a four-lane highway in between. Do a regular Google search with the rental's address or the owner's phone number in quotes. The results will reveal whether the property is listed at more than one website—an indication that the owner is serious about renting—or only listed on a single site. Reputable owners often run multiple listings for their properties. Your Google search might also bring up complaints, which you'll want to review carefully.

6 Call your top choice(s) Be candid and up-front about your expectations and your concerns: Tell the owner that you have kids, that you want to walk to the market every day, or that your husband is a light sleeper and needs a quiet neighborhood. Ask specific questions like "Where do you think the baby should sleep?" The answer you get, such as "Not in the front of the house, because traffic might wake her up," may well be revealing. You could handle these queries via e-mail, but it's easier to get a sense of a person over the phone. Be wary if he or she is evasive, impatient, or curt. Also, be cautious when someone seems to be telling you exactly what he or she thinks you want to hear. Conscientious owners want to find good matches for their properties and won't be so eager to rent to just anyone.

7 Check references A lot of websites have pages for renters to post comments on, but the bulk of properties have no reviews at all. The few reviews that are there tend to be positive, which is unsurprising considering that owners can generally edit or delete comments at will. Vacation-home owners are also in control of supplying references, so it's difficult to get an unbiased opinion, but ask anyway. And then call those references rather than using e-mail, because people tend to open up more in phone conversations than online.

8 Try negotiating If the listing says the owner only rents on a monthly or biweekly basis, ask if he or she can make an exception. Most owners are willing to deal at least a little bit, especially if your dates are coming up soon. (Then again, some owners raise their prices at the last minute.) Either way, it's fair to ask for at least 10 percent off if you're arriving within two weeks. Think back to the browsing stage: Did most rentals offer a seventh night free or waive the cleaning fee for guests staying more than five days? Ask for the same.

9 Know your different payment options If you're not comfortable with the owner's suggested payment procedure, request an alternative method. Credit cards are easiest and offer renters some level of protection, and more and more vacation- home owners in North America accept plastic via PayPal (an online payment service that keeps your credit card and banking details hidden from the recipient). For overseas rentals, you're more likely to be asked for a bank-to-bank transfer (see the sidebar at left). If you don't want the extra hassle or costs, and the owner is game, try to hold the dates with a credit card or a partial deposit via check, and then pay the rest in cash on arrival. Most owners are happiest with cash, anyway. Never—ever—pay with Western Union or a money order. They're virtually untraceable, so in the rare case of a scam, your money could be gone for good.

LOWDOWN ON LISTINGS
You should peruse listings closely for facts and details, but also know how to read between the lines. Watch how we do it on this fake website.
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Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
 
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Travel Tips

Tagged
Family Travel
369278

Ever since my children were small, I've carried recent, wallet-size pictures of them when we all go on vacation, in case we get separated. Now that they are teenagers and traveling with friends' families, too, I send pictures for the other family to bring along with them. I also write my telephone numbers on the back of the pictures so they know where to reach me in an emergency.

— Ruth Ann Newsum
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Packing
379290

Once the hotel shampoo bottles I always seem to bring home are empty, I refill them with my own brand of shampoo, conditioner, and shower gel--instead of buying travel-size containers at the drugstore. I toss them, along with other small items (toothbrush, toothpaste, nail file, pillboxes, and a comb), into a medium-size Ziploc bag, and I'm ready to go; the clear plastic lets me find things easily.

— Donna Cover
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Dining
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To feed a family of four in a very expensive tropical location like Anguilla or Bermuda (or most other Caribbean locations, for that matter), check to see if your hotel has phone books and look up the local pizza place. Nine times out of ten the pizza purveyors will deliver for free. You'll end up spending no more than $20 on pizza, bread sticks, and soda.

— Bianca Mims
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Photography
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I always snap photographs of scenic highway markers, park entrance signs, and the like. These informational photos are put into our album to help identify the many sites that we visited.

— Betty L. Cox
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Packing
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When I go on a trip that requires me to accessorize a number of outfits, I buy little Ziploc bags and place the appropriate jewelry/panty hose/scarf inside. Then I punch a hole just big enough to slide the bag over the outfit's hanger. This way, my panty hose stay snag-free and my jewelry never gets misplaced.

— Gina Beyer
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Packing
378270

Bring your own linens. They're useful in a million different ways. Obviously a soft cotton pillowcase makes those scratchy airplane pillows bearable, but it can also be used to gather loose items when deplaning. A nice sheet will cover up an ugly bedspread or sofa, and makes a great tablecloth or picnic blanket.

— Dori Egan
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Air Travel
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Before you head to the airport, make a list of all the items in your checked luggage that would be prohibited in your carry-on. If an item (such as a knife for a picnic) makes its way into your purse or daypack during your travels, it should be accounted for when repacking and put into the checked piece to avoid hassles at airport security.

— Nina Gormley
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Photography
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Many computer photo albums use camera date stamps to organize collections. Whenever you're traveling in a time zone that might affect the date stamp (if you're crossing the International Date Line, for example), remember to reset your camera's clock.

— Michael Gray
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Packing
351275

Pack a glue stick for journaling. Rather than bringing home an envelope full of ticket stubs and mementos, you can glue them into your journal as you're traveling. You'll have a better chance of remembering what the ticket was for if you label it right away.

— Jon Chun
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Cruises
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We decided to take our bikes on our last Caribbean cruise. It was a little crowded in the cabin, so the steward let us store them down the hall with the wheelchairs. We were last off the ship when we docked in Bermuda, but after five minutes we'd left our fellow passengers in the dust. And in less than fifteen minutes, we were far away from the busy port, enjoying a beautiful, deserted snorkeling beach.

— Wayne Matchett
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Planning
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If you book a package over the Internet, print out all the details of what's included and take it with you. When a hotel desk clerk in Paris said that the breakfast buffet we had enjoyed for the previous seven mornings was not included in our package, I was able to show him the printouts and prove him wrong. He apologized profusely and wiped the breakfast charges from our bill.

— John Lavelle
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Packing
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To ensure the studs of pierced and delicate earrings don't get damaged, I put them in a film canister. An added benefit is that they're less likely to be stolen when left in a suitcase or hotel room, because thieves presume there's nothing inside but film.

— Alison Taylor Fastov
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Packing
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During the hot months of summer, I plan to travel with a very small spray bottle. I'll fill it with water and use it as a mister to keep cool. I got this idea when we stayed at the Noga Hilton in Cannes. On the dresser was a pink aerosol can full of Evian water. I took it with us sightseeing and, wow, it was so refreshing to spritz water on our faces.

— Joy Shebroe
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Car Rentals
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When booking a rental car online, click on "special offers" or "hot deals" to find the company's current promotional codes. Price your reservation using each code. Also, keep in mind that rates fluctuate according to seasons and slow periods. I managed to save more than $170 on a ten-day rental in Orlando, Fla.,by changing my reservation dates twice and by using different codes.

— Jeff Thomsen
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Cruises
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For fire-safety reasons, cabins don't have their own irons. Don't wait until the last minute to tackle your evening wardrobe. You can find shared irons down the hall in the laundry room, but lines often form before mealtimes. Opt for off-hours (like mornings).

— Martha and Ken Wiseman
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Packing
345262

My husband and I are retired, and we take two trips abroad each year. When unpacking, I put items we use repeatedly on each trip (flashlight, alarm clock, travel-size toiletries, etc.) into a box and keep it stored near the suitcases. No more searching or trying to remember if I've got everything for the next journey—it's all in one place.

— Mary Meikle
Tagged
Shopping
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When buying bottled water, look at the bottle cap to see if the seal is still intact. While visiting the Acropolis on a very hot day this summer, I caught a young boy refilling empty water bottles from a tap and recapping them. He was then selling the bottles to thirsty tourists.

— Alice Atkinson
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Packing
375300

After looking for years for the perfect toiletries bag and being frustrated by many that were less than ideal, I finally discovered one that is just right: a soft-sided lunch box I bought at the supermarket. It has an outer zipped pocket with small compartments and slots perfect for often-used items like a toothbrush and toothpaste. There's a small removable zipper pouch inside (meant for a small ice pack) for those smaller, hard-to-find items like nail files and pill bottles. The remaining space inside is just right for larger items like shampoo and hand lotion. Other helpful features include both a small handle and shoulder strap and a waterproof, easy-to-clean interior. As an elementary school teacher, I know firsthand that it'll last: It was designed to withstand daily use by kids!

— Jennifer Minton
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Family Travel
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It can be difficult for parents to find a place to bathe their infant while on vacation. Showers obviously won't work, and the miniscule sinks generally found in hotel bathrooms aren't appropriate either. On our last cruise, we eliminated the whole problem by packing a small, inexpensive inflatable bathtub. (Ours cost only $7.99.) When we arrived, we blew it up and placed it in the bottom of the shower for an instant, safe baby bath.

— Maria Diekema-Zuidema
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Planning
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If you're packing a lunch to eat later in the day, freeze a 16-ounce water bottle and pack it, along with yogurt, cottage cheese, a ham sandwich, or whatever in a light- weight, insulated bag. Your snacks will remain cold, and you can drink the water.

— Jackie McGraw
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Road Trips
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I take each of my grandchildren on a road trip the summer each turns twelve. The trips range in length from two weeks to a month and require careful packing. I've learned to put our clothes and any snack items we'll need in large plastic bins that fit in the back of my minivan. We each bring a small bag and pack it every evening with items we'll need for that night and the next day: no lugging heavy suitcases in and out of motels or hotels.

— Patsy Maddox
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Technology
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Don't put your magnetic sunglass clip-ons in the same pocket as your mass transit fare cards or hotel key cards. I managed to erase both my subway pass and my hotel key on a recent trip.

— Jim Tichenor
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Planning
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When my husband and I travel, we take at least three different credit cards. I carry one he doesn't have, he carries one I don't have, and we both bring our primary card. If one of us has our wallet stolen, we can cancel two cards and still have one to use. We each have different ATM cards, too--useful if a machine doesn't honor one of the cards, or if we need more cash than our daily limit allows.

— Joyce Morden
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Photography
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Create your own postcards by writing on the back of photographs that you've taken and developed while still on your trip.

— Connie Van Brocklin
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Hotels
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The magnets you use on a refrigerator will also stick well to most hotel and motel room doors, turning them into makeshift bulletin boards. Post theater tickets, itineraries, reminder notes, and any other useful information, then grab what you need before you leave the room for the day.

— Karen Hartz
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Packing
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If you plan to visit a theme park, always bring a few sandwich-size Ziploc bags. They'll protect your cell phone and wallet when you're riding on flumes and other water attractions.

— Jack Bell
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Dining
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Going to a place where you don't speak the language? Take along a picture booklet filled with examples of common food items (chicken, cow, rice, bottled water, coffee, wine, etc.) and use it to find dishes you like—you only have to point to the picture of what you want. We did this during a recent trip to Asia and always had wonderful meals.

— Mario Gonzalez
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Planning
341268

Be certain to have enough blank pages in your passport. Someone I know had a terrible time getting per- mission to board a flight from Zambia to South Africa because she didn't have the two blank passport pages required to enter South Africa. Thank goodness my husband had read about the requirement. Before the trip, we sent our passports to the center in Charleston and had extra pages added at no charge.

— Patricia Beagle
Tagged
Hotels
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If you plan to leave a gratuity for hotel staff, follow our friend Phil's good advice: Give it at the beginning of your vacation, not at the end. He introduces himself to the housekeepers early in the trip and hands them a nice tip. Guess who always has plenty of coffee and fresh towels?

— Lou Stover
Tagged
Cruises
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If you go directly from the air-conditioned ship out onto the open-air deck (which is usually warmer and more humid in most cruise destinations), your camera's lens is likely to fog up. Warm the camera with your cabin's hairdryer on a low setting or briefly leave it out on your balcony so it can acclimate to the weather.

— Martha and Ken Wiseman

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