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Hotel Concierges Tell All: The Good, the Bad, and the Wacky

By Liza Weisstuch
March 8, 2019
concierge bell on counter lights in background
Oleg Dudko/Dreamstime
From crazy guest requests—like delivering a massive TV screen to a video-game addict—to life-or-death medical emergencies, these hotel concierges have seen it all.

Hotel guests can be very particular, and nobody knows that better than a concierge. They are a cornerstone of any hotel's daily operation. If the check-in desk and administrative departments are the brain, keeping logistics and operations functioning, then concierges are the heart, minding the rhythm and energy of the lobby and, perhaps more importantly, infusing the property with the soul that comes from hands-on, face-to-face attention and care.

Over the course of their career, a concierge can meet tens of thousands of individuals, if not more. Requests can range from eyebrow-raising (a concierge in North Carolina who asked to remain anonymous reported receiving a delivery of a 50-inch television screen for a guest who wanted to play the video game Fortnite during his one-night stay) to the all-out astonishing (a concierge at a luxury property in South Beach, who also asked to remain anonymous, spoke of a guest who checked in with a small dog and requested inordinate amounts of raw meat be sent to her room.) We checked in with a few seasoned veterans about their more memorable encounters, some of which might even make a superhero blanch.

Concierge to the Rescue in Winston-Salem

It was around 7:00 a.m. on a crisp spring morning last year. Things were normal enough as Mary Beth Wilhelm prepared for her shift at the Kimpton Cardinal Hotel in Winston-Salem. She greeted a regular guest, a business traveler, who was coming in from his habitual jog. But normalcy was upended when he approached her, clutching his chest. “My first reaction was to laugh because that’s how I feel after I take a jog,” she recalls, but within an instant it was clear that he wasn’t kidding and she immediately slipped into crisis-management mode. She called 911 and sat with him until the paramedics arrived and rushed him to Wake Forest Baptist Medical, a few minutes away. In that time, he had the wherewithal to give her his wife’s cell phone number. As he underwent bypass surgery, Mary Beth corresponded with his wife, who was making her way to North Carolina from the West Coast. The surgery was a success, and the couple stays with them regularly now. “He tells me, ‘You saved my life,’” Mary Beth says. “I just did what anyone else would do.”

Going to Extremes in New Orleans

As anyone who’s spent the bulk of his career at a hotel on Bourbon Street, Wayne Adams will be the first to tell you that alcohol does funny things to people. With 30 years in the New Orleans hotel industry under his belt, suffice it to say he's seen some things. Presently the guest services manager at the Royal Sonesta who regularly works the concierge desk, Wayne has borne witness to pretty much everything, including a career ice skater taking a 3:00 a.m. tumble into the hotel’s fountain while attempting to show off some new moves, a meeting organizer doing an impromptu late-night burlesque dance for the many, many meeting attendees, and the escapades of the attendees of a convention for swingers. Yes, swingers. (“Bourbon Street is pretty risqué. They’re really risqué,” he says.)

With bars that hardly ever close, a large history and culture of voodoo practitioners, and laws that allow drinking in public, New Orleans errs on the side of eccentric and attracts many travelers who relish the vibe. One of Wayne’s more memorable requests was from a guest who asked him to make a Sunday brunch reservation for her and her guests at one of the city’s more formal restaurants. She wanted Champagne and all the fancy fixings, he recalls. Her guests? Her four cats. He’s lent a hand to more than a few guests who wanted elaborate setups to propose to their girlfriends, going so far as to round up clowns and track down a unicyclist for one couple. “I’ve seen people meet in the morning and marry in the evening,” he said. More than once.

The extremes of his job swing both ways. During 9/11, there was a convention in the hotel with many people from New York. They had a command center set up in a music club, with many locals trying to reach the guests’ relatives and friends who worked in and around the towers. During Hurricane Katrina, they didn’t close. They played host to first-responders, cable news teams, and FEMA staff including Michael Brown, the Undersecretary of Emergency Preparedness and Response who famously became known as "Brownie."

A Lifelong Career with a James Bond-Caliber Thrill

At a point in every concierge’s career, an extreme request will arrive—a request that will involve duties far beyond the everyday. In Gaby Delgado’s case, there was a James Bond quality to it. Gaby is presently the senior concierge at a Fairmont Washington D.C., Georgetown, but years ago while working at a luxury property in Hawaii, a guest wanted to propose to his girlfriend, so he bought her a diamond ring and had it specially made and cut. Just one sticky wicket: the diamond was on another island. Gaby was called upon to get on a private plane—accompanied by a security guard, of course—to obtain it. (“I’ve never been around so many diamonds,” she says, still sounding mystified.) With prize in hand, she made it back to the hotel in time for dinner, an extravagant affair involving roses, a violinist, and a harpist. The woman said yes. Whether they lived happily ever after, however, remains a mystery.

Service Goes to the Dogs in Boston

In the 14 years that he's worked as concierge at the landmark Fairmont Copley Plaza, located on Boston's bustling Copley Square, Joe Fallon has taken care of countless guests, from Hollywood luminaries to some of the world’s most illustrious performers—even if he doesn't always recognize them. (He's still a little sheepish about not recognizing a woman he later learned was the biggest opera star in Italy.) But arguably, his biggest responsibility over the years has been Catie Copley, the black lab that was, until she passed in 2017, as much of a fixture in the glitzy lobby as the crystal chandeliers and Italian marble columns. To hear him tell it, he’s just the personal assistant to a famous dog: "I know my place,” he says, only half-kidding. As such, he was responsible for taking care at Catie after-hours at his home, accompanying her to schools, libraries, and hospitals, and keeping her calendar clear for an annual appearance with the mayor for the tree-lighting ceremony.

Catie, he says, was as big of a star as much more familiar household names. Joe has photos of her with Leonard Cohen as well as an Elvis Costello shot that she photo-bombed. But perhaps her biggest fan was Paul Newman, a regular who celebrated his 82nd birthday at the hotel and, Joe says, "one of the nicest gentlemen I’ve ever met." He was such a Catie fan that the hotel presented him with a framed photo of her, imprinted with her “pawgraph.” (That’s dog-speak for autograph.) He was very open and conversational, and, Joe recalls, he eventually came clean: “He didn’t want to be actor, he wanted to be a race car driver." Apparently some concierges field confessions along with the regular influx of requests.

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Travel Tips

8 Ways Travelers Waste Money

Sure, vacation is supposed to be your time to relax, to recharge your batteries. But there’s a big difference between going with the flow and allowing yourself to be ripped off simply because you’re not paying attention. From your choice of restaurant to the kind of bank card you carry, the way you pack your bags, and your willingness to do a little bit of homework before leaving home, here are some of the most common ways you may be wasting money when you travel - and, most importantly, how not to waste money next time. 1. EATING LIKE A TOURIST We would never suggest that every well-trod touristy restaurant serves sub-par, overpriced meals. But we will say that eating at the most obvious open-air establishment in, say, an Italian piazza or the eatery with the biggest neon sign in Times Square may increase your chances of paying top dollar for food you probably could have made better at home. The reason is good old supply and demand: The public spaces that attract the biggest crowds are often the most expensive places to open a restaurant, and the temptation to cut corners when you sense your clientele can't tell the difference is, well, y'know... Do this instead: Use guidebooks, local tourism boards, reliable travel media (yup, that’s us), and word of mouth to find authentic joints that cook local favorites with good quality ingredients. We’re also fond of our parent company Lonely Planet’s inspiring @LonelyPlanetFood account on Instagram, delivering a world of great food suggestions each day. 2. PAYING FOREIGN TRANSACTION FEES If you don’t check with your bank or credit card company before heading overseas, you may be in for an unpleasant surprise: Foreign transaction fees whenever you use your U.S.-based card to make a purchase. And while 3 percent, a common transaction fee, may not sound like a lot while you’re living it up on vacation, it can sure add up by the time you get your next bank statement. Do this instead: Before you travel anywhere (even domestically), it’s a good idea to stop by the local branch of your bank and tell them where you’re headed. You’ll not only learn about foreign transaction fees (and how to avoid them), but also any concerns the bank may have about your using the card in your travel destination. If you plan to use a credit card overseas, make sure to get one that doesn’t charge foreign transaction fees. 3. GETTING A BAD EXCHANGE RATE One of the biggest money-wasting mistakes travelers make is waiting to exchange dollars for foreign currency until they arrive at the airport or at their destination. Airport kiosks, hotel desks, street vendors, and shops make extra money by charging an undesirable rate of exchange. Do this instead: Before you leave the U.S., research exchange rates online and obtain currency from your bank or a currency exchange. If you don’t already have a debit card from your bank, get one so that you can withdraw cash from most foreign ATMs at a favorable exchange rate. (And remember that some destinations, including Cuba, do not honor U.S.-based bank or credit cards at all and you’ll have to arrive with cash.) 4. CHECKING TOO MUCH BAGGAGE This one’s an easy one to brush off a few weeks or even a few days before your trip: You’ll “pack light,” you swear. But in the heat of the moment, especially if you’ll be away from home for a week or more, it becomes easy to pack a rolling suitcase so that it exceeds the weight limit, incurring extra fees, or to decide that although your airline allows you one or two complementary checked bags (of course, not all airlines do), you’re going to have to check just one more. Do this instead: Truly “packing light” means carefully considering what you’ll really need on your trip, and taking into account the possibility of doing laundry while you’re away. (I personally had a super-convenient and affordable laundry experience at the Ventura Beach Marriott’s excellent laundry room last July, which allowed me and my family to pack light for a three-week trip and stay within Southwest’s two-bags-per-passenger complementary checking policy. Also consider mailing some clothing and souvenirs back home instead of trying to cram them into your already-groaning bags. 5. RACKING UP CREDIT CARD DEBT We mentioned above that traveling with a credit card is a smart choice - you’re prepared for unexpected expenses, and you can confidently make hotel and transportation reservations. But that doesn’t mean you should use your credit card to pay for a vacation (or a souvenir, or a meal, for that matter) you won’t be able to pay off with a month or so once you get home. Some credit card rates, not to mention penalties and late fees, can mean paying double for your dream trip over time. Do this instead: It’s simple to say it, harder to do it: If you wouldn’t borrow money from a friend or relative for your trip, don’t borrow it from a credit card company. 6. MISUNDERSTANDING TRAVEL INSURANCE There are two ways of misunderstanding travel insurance: One is to assume you don’t need it, the other is to assume you do. It’s way more nuanced than that. Misunderstandings of this kind can lead to travelers handing over tons of money unnecessarily to car rental companies and tour operators for insurance they already have thanks to their debit or credit card or auto or home insurance policies. On the other hand, misunderstanding travel insurance can also lead to travelers being stuck in a medical emergency in which they unexpectedly have to hand over hundreds or even thousands of dollars because they did not obtain an appropriate medical insurance policy for travel overseas. Do this instead: Learn what kinds of insurance your bank card or credit card covers, and review what your auto, home, and health insurance policies cover when you’re traveling. Chances are, this will reduce the amount you have to pay to car rental companies, and it will clarify whether you need something like medical evacuation travel insurance, which can save you a bundle in the event of a health crisis. 7. MISSING OUT ON DISCOUNTED ADMISSION Most major cities will have a handful of must-see museums, some guided tours, restaurants you’ve been looking forward to trying, etc., and every one of those experiences is going to cost you something, of course. If you're a savvy traveler, it’s easy to turn up your nose at passes and discounts that require a fee - the more experienced you are, the more you may assume that offers like that are just another rip-off. Think again. Do this instead: Programs like CityPASS and similar offers in Europe may seem pricey, but if you spend some time comparing the discounts offered at the attractions you most want to visit against the price of the pass, you may discover that ponying up for the pass may actually save you big in the long run. 8. BOOKING HOTEL & AIRFARE TOO SOON "Booking a vacation is a well-researched, steely-eyed, analytical affair," said no passionate traveler ever. We know it's all about dreams, aspirations, and a bit of denial. You want booking to be easy, and especially when you find a decent hotel rate or airfare on a trip you’re really looking forward to, it’s easy to convince yourself to hit that “purchase” button. But we've seen over and over again, and now more than ever, that sticking with the tried-and-true domestic U.S. travel booking sites can mean you’re overlooking potential savings elsewhere. Do this instead: Repeat after us: Take a deep breath and shop around. Sure, use Expedia, Kayak, and others sites to start your research. But branch out to Skyscanner, Hopper, and others to see what else is out there. Be flexible: Being open to a range of departure and return dates, a range of airports, a range of hotels and neighborhoods, can yield big savings.

Travel TipsProduct Reviews

11 In-Flight Essentials to Pack for Your Next Trip TEST

While we can’t do anything about the seatmate who takes over your shared armrest, or the drink cart that bumps your elbow with every trip down the aisle, or the lack of legroom in coach, we’ve put our frequent-flier miles to good use and collected the gear to make your time in transit as enjoyable as possible. From pillows and earplugs to blankets and socks, here’s what you should stash in your carry-on for a smooth, no-friction travel day. 1. Charge Up Yes, most planes have in-seat outlets these days, but if you’re on a short hopper flight, your aircraft probably won’t have a plug. Avoid outages with Anker’s tiny power bank—at just four inches long and weighing less than five ounces, it’ll keep your devices humming along until you’re back on the ground. Anker PowerCore 5000, $22; amazon.com. TES TO DISPLAY A TEXT 2. Get Some Rest When it comes to long-haul travel, catching those Zs is critical, and Travelrest’s memory-foam neck pillow is one of our most highly rated nap-time tools. Between the under-chin support that keeps your head from dropping, an angled back that cradles your neck just-so, and a velour cover that feels extra-cozy against your cheeks, you’ll be nodding off in no time. Travelrest Ultimate Memory Foam Travel Pillow, $40; amazon.com. SHOP CARD HERE 3. Avoid the Noise Whether you’re blocking out your seatmate’s snoring or trying to catch every last word of your favorite podcast, a solid set of headphones is non-negotiable. These Bluetooth earbuds from ISOtunes come with a noise-reduction rating of 27 dB and a selection of foam tips—much more comfortable than, say, Apple’s hard-plastic AirPods. Plus, with 10 hours of playback time, they’ll take you from check-in to deplaning in one go.ISOtunes Audio Professional Noise Isolating Earbuds, $90; thegrommet.com.

Travel TipsProduct Reviews

11 In-Flight Essentials to Pack for Your Next Trip SHOP

While we can’t do anything about the seatmate who takes over your shared armrest, or the drink cart that bumps your elbow with every trip down the aisle, or the lack of legroom in coach, we’ve put our frequent-flier miles to good use and collected the gear to make your time in transit as enjoyable as possible. From pillows and earplugs to blankets and socks, here’s what you should stash in your carry-on for a smooth, no-friction travel day. Find these items in the Inflight Essentials Collection in our Shop. 1. Charge Up Yes, most planes have in-seat outlets these days, but if you’re on a short hopper flight, your aircraft probably won’t have a plug. Avoid outages with Anker’s tiny power bank—at just four inches long and weighing less than five ounces, it’ll keep your devices humming along until you’re back on the ground. "="" link="https://www.amazon.com/Anker-PowerCore-Ultra-Compact-High-Speed-Technology/dp/B01CU1EC6Y/ref=as_li_ss_tl?keywords=anker+powercore+5000&qid=1551360005&s=gateway&sr=8-1&linkCode=sl1&tag=budgettrave0c-20&linkId=d0afbba1168baaa34a806ecfa9bc7dd2&language=en_US">SHOP CARD HERE 2. Get Some Rest When it comes to long-haul travel, catching those Zs is critical, and Travelrest’s memory-foam neck pillow is one of our most highly rated nap-time tools. Between the under-chin support that keeps your head from dropping, an angled back that cradles your neck just-so, and a velour cover that feels extra-cozy against your cheeks, you’ll be nodding off in no time. Travelrest Ultimate Memory Foam Travel Pillow, $40; amazon.com. "="" link="https://www.amazon.com/dp/B01MQG1BA7/ref=as_li_ss_tl?ie=UTF8&linkCode=sl1&tag=budgettrave0c-20&linkId=43fec2cd0a1b6a7a944a4f39a459f4a9&language=en_US">SHOP CARD HERE 3. Avoid the Noise Whether you’re blocking out your seatmate’s snoring or trying to catch every last word of your favorite podcast, a solid set of headphones is non-negotiable. These Bluetooth earbuds from ISOtunes come with a noise-reduction rating of 27 dB and a selection of foam tips—much more comfortable than, say, Apple’s hard-plastic AirPods. Plus, with 10 hours of playback time, they’ll take you from check-in to deplaning in one go. "="" link="https://www.thegrommet.com/isotunes-audio-noise-canceling-bluetooth-headphones-pro">SHOP CARD HERE 4. Organize Your Essentials With labeled pockets and pouches for your tablet, smartphone, passport, and more, Flight 001’s in-seat organizer is a Type A personality’s dream. Unfold it and hang it from your tray table’s hook, or keep it zipped and put it in the seat-back pocket in front of you—either way, you’ll have instant access to your gear. "="" link="https://flight001.com/seat-pak-pro/">SHOP CARD HERE 5. Stay Moisturized Recirculated cabin air is notoriously drying and germ-ridden, but a good lip balm can help keep your skin's moisture barrier intact. Skinny & Co.’s formula relies on coconut oil, beeswax, cocoa butter, and vitamin E to prevent against the painful cracks and chapping that allow bacteria to sneak into your system, and it feels light yet substantial when applied. Stash one tube in the aforementioned organizer, one in your Dopp kit, and one in your coat pocket, and you’ll be covered on all fronts. "="" link="https://mx.skinnyandcompany.com/collections/lip-balm/products/lip-balm-3-pack-2oz-tube-peppermint-vanilla-sweet-orange?utm_campaign=pr_r&utm_source=https://theskinnybrand.com&utm_medium=wi_proxy&utm_content=en_US&utm_term=c">SHOP CARD HERE 6. Get Comfortable First-class tastes on a main-cabin budget? Slip’s pure-silk pillow and eye mask will keep tangles, flyaways, and sleep creases at bay, so you’ll arrive at your destination looking refreshed. The set is a bit of a splurge, both in terms of cost and how much space it takes up in your bag, but if you’ve got a serious beauty routine, you’ll want to make sure it’s protected, especially when you're crammed into a middle seat in coach. "="" link="https://www.slip.com/collections/sets/products/beauty-sleep-to-go-pink-snow-leopard-travel-set">SHOP CARD HERE 7. Guard Your Ears Changing air pressure on takeoff and landing often wreaks havoc on sensitive ears, especially during cold-and-flu season, when congestion can result in all kinds of aches and pains. Travel-specific earplugs, like this pair from Pluggerz, alleviate the pressure and keep your ears from popping, even when everyone around you is suffering. "="" link="https://www.walmart.com">SHOP CARD HERE 8. Corral Your Cords If you’re an artist, by all means, load up this adorable waxed-canvas pencil case from Aseismanos with your must-have pens and tools, but don’t fear if you’re less creatively inclined—you can still put it to good use. At 7-½” long by 2-½” wide, it perfectly accommodates a small, two-port plug, an extra-long phone cord (complete with Cable Bite), and a small charging cable or two, and it’s slim enough that it'll slide seamlessly into your bag, no matter how full. "="" link="https://www.aseismanos.com/product/small-pencil-pouch-2/">SHOP CARD HERE 9. Keep Your Blood Moving To reduce swelling, improve circulation, and give tired legs an energy boost, compression socks are the way to go. Most of the offerings on the market tend to be orthopedic in style, but with colorful patterns in cotton, nylon, and merino wool for men and women alike, these fun little numbers from VIM & VIGR grant you all of the therapeutic benefits with none of the seatmate side-eye. "="" link="https://vimvigr.com/collections/nylon-compression-socks">SHOP CARD HERE 10. Stay Warm In-cabin temperatures can be unpredictable at best, so you'll want to be prepared if you’re susceptible to the chills. This light, quilted blanket from Sparrow & Wren will have you snuggled up quickly, thanks to its down fill and generous 50" x 70" size. "="">" link="https://www.bloomingdales.com/shop/registry/wedding/product/sparrow-wren-packable-down-throw-100-exclusive?ID=1755597&CategoryID=3865#fn=ppp%3Dundefined%26sp%3DNULL%26rId%3DNULL%26spc%3D1%26cm_kws%3DPackable%20Down%20Throw%20-%20100%25%20Exclusive%26spp%3D1%26pn%3D1%7C1%7C1%7C1%26rsid%3Dundefined%26smp%3DallMultiMatchWithSpelling">SHOP CARD HERE 11. Pack It All In Too many items for one central organizer? Split your gear between a few smaller pouches, and your bottomless tote will seem much more manageable. These accessory bags from Topo Designs are ideal: Stash eye drops, lip balm, and Advil in the smallest; hand sanitizer, lotion, and a compact in the next size up; and laptop chargers, power cords, and social-media equipment in the largest. Made from hardy Cordura fabric and boasting bright-red zipper pulls, they’ll withstand potential snags and tears, and they’re easy to spot in your bag too. SHOP CARD HERE

Travel TipsProduct Reviews

11 In-Flight Essentials to Pack for Your Next Trip

While we can’t do anything about the seatmate who takes over your shared armrest, or the drink cart that bumps your elbow with every trip down the aisle, or the lack of legroom in coach, we’ve put our frequent-flier miles to good use and collected the gear to make your time in transit as enjoyable as possible. From pillows and earplugs to blankets and socks, here’s what you should stash in your carry-on for a smooth, no-friction travel day. 1. Charge Up (Courtesy Anker) Yes, most planes have in-seat outlets these days, but if you’re on a short hopper flight, your aircraft probably won’t have a plug. Avoid outages with Anker’s tiny power bank—at just four inches long and weighing less than five ounces, it’ll keep your devices humming along until you’re back on the ground. Anker PowerCore 5000, $22; amazon.com. SHOP CARD HERE 2. Get Some Rest (Courtesy Travelrest) When it comes to long-haul travel, catching those Zs is critical, and Travelrest’s memory-foam neck pillow is one of our most highly rated nap-time tools. Between the under-chin support that keeps your head from dropping, an angled back that cradles your neck just-so, and a velour cover that feels extra-cozy against your cheeks, you’ll be nodding off in no time. Travelrest Ultimate Memory Foam Travel Pillow, $40; amazon.com. 3. Avoid the Noise (Courtesy the Grommet) Whether you’re blocking out your seatmate’s snoring or trying to catch every last word of your favorite podcast, a solid set of headphones is non-negotiable. These Bluetooth earbuds from ISOtunes come with a noise-reduction rating of 27 dB and a selection of foam tips—much more comfortable than, say, Apple’s hard-plastic AirPods. Plus, with 10 hours of playback time, they’ll take you from check-in to deplaning in one go.ISOtunes Audio Professional Noise Isolating Earbuds, $90; thegrommet.com. 4. Organize Your Essentials (Courtesy Flight 001) With labeled pockets and pouches for your tablet, smartphone, passport, and more, Flight 001’s in-seat organizer is a Type A personality’s dream. Unfold it and hang it from your tray table’s hook, or keep it zipped and put it in the seat-back pocket in front of you—either way, you’ll have instant access to your gear. Seat Pak Pro, $40; flight001.com. 5. Stay Moisturized (Courtesy Skinny & Company) Recirculated cabin air is notoriously drying and germ-ridden, but a good lip balm can help keep your skin's moisture barrier intact. Skinny & Co.’s formula relies on coconut oil, beeswax, cocoa butter, and vitamin E to prevent against the painful cracks and chapping that allow bacteria to sneak into your system, and it feels light yet substantial when applied. Stash one tube in the aforementioned organizer, one in your Dopp kit, and one in your coat pocket, and you’ll be covered on all fronts.Lip balm, $17 for three; skinnyandcompany.com. 6. Get Comfortable (Courtesy Slip) First-class tastes on a main-cabin budget? Slip’s pure-silk pillow and eye mask will keep tangles, flyaways, and sleep creases at bay, so you’ll arrive at your destination looking refreshed. The set is a bit of a splurge, both in terms of cost and how much space it takes up in your bag, but if you’ve got a serious beauty routine, you’ll want to make sure it’s protected, especially when you're crammed into a middle seat in coach.Beauty Sleep to Go! Travel Set, $120; slip.com. 7. Guard Your Ears (Courtesy Pluggerz) Changing air pressure on takeoff and landing often wreaks havoc on sensitive ears, especially during cold-and-flu season, when congestion can result in all kinds of aches and pains. Travel-specific earplugs, like this pair from Pluggerz, alleviate the pressure and keep your ears from popping, even when everyone around you is suffering. Pluggerz Uni-Fit Travel earplugs, $10; jet.com. 8. Corral Your Cords (Courtesy Aseismanos) If you’re an artist, by all means, load up this adorable waxed-canvas pencil case from Aseismanos with your must-have pens and tools, but don’t fear if you’re less creatively inclined—you can still put it to good use. At 7-½” long by 2-½” wide, it perfectly accommodates a small, two-port plug, an extra-long phone cord (complete with Cable Bite), and a small charging cable or two, and it’s slim enough that it'll slide seamlessly into your bag, no matter how full.Small pencil case, $28; aseismanos.com. 9. Keep Your Blood Moving (Courtesy VIM & VIGR) To reduce swelling, improve circulation, and give tired legs an energy boost, compression socks are the way to go. Most of the offerings on the market tend to be orthopedic in style, but with colorful patterns in cotton, nylon, and merino wool for men and women alike, these fun little numbers from VIM & VIGR grant you all of the therapeutic benefits with none of the seatmate side-eye.Compression socks, $33; vimvigr.com. 10. Stay Warm (Courtesy Bloomingdale's) In-cabin temperatures can be unpredictable at best, so you'll want to be prepared if you’re susceptible to the chills. This light, quilted blanket from Sparrow & Wren will have you snuggled up quickly, thanks to its down fill and generous 50" x 70" size.Sparrow & Wren Packable Down Throw, $45 (regularly $90); bloomingdales.com. 11. Pack It All In (Courtesy Topo Designs) Too many items for one central organizer? Split your gear between a few smaller pouches, and your bottomless tote will seem much more manageable. These accessory bags from Topo Designs are ideal: Stash eye drops, lip balm, and Advil in the smallest; hand sanitizer, lotion, and a compact in the next size up; and laptop chargers, power cords, and social-media equipment in the largest. Made from hardy Cordura fabric and boasting bright-red zipper pulls, they’ll withstand potential snags and tears, and they’re easy to spot in your bag too. Accessory bags, from $15; topodesigns.com.

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