Major vacation-rental platforms are making a difference in the lives of people displaced by this season’s hurricanes.
The immediate danger posed by Hurricane Harvey may have passed, but the regional crisis in Texas and Louisiana is far from over, and Hurricane Irma is approaching Florida and the Caribbean.
As the shelters in the Houston area empty out, many residents are returning home to discover that their onetime sanctuaries have been damaged beyond repair, and the devastation runs deep: Thousands of people in Texas and Louisiana have been displaced, with FEMA-funded hotel rooms in short supply and renters in a particularly precarious situation. (In the past week alone, hundreds in the Houston area have been served with eviction notices.) Help often comes from unexpected sources, though, and vacation-rental sites such as Airbnb are stepping into the breach. Hundreds of hosts from Corpus Christi to New Orleans are opening their doors to evacuees and relief workers—and they’re doing it for free.
Under a disaster-response policy implemented in the wake of 2012’s Hurricane Sandy, Airbnb is encouraging hosts in the affected and surrounding areas to list their homes at $0 until September 25, and in return, the company is waiving all booking fees. Nearly 1,000 properties have been offered to date, and demand is high, with many vacancies filled soon after they’re posted. At last count, some 500 urgent accommodations were available on the website’s dedicated page. “We are proud to see our Airbnb community coming together to help their neighbors in need,” says Kellie Bentz, Airbnb’s head of global disaster response and relief.
The hurricane hit close to home for the Texas-based HomeAway, and in response, the site is giving its property owners and managers the option of renting to survivors for free or at a discount through the end of the month, waiving service and booking fees in the process. The company, which also runs VRBO and VacationRentals.com, has set up a temporary-housing page for those who want to make their homes available, and so far, more than 100 have opted in.
For good samaritans who may not be able to pitch in physically or monetarily, offering up their space is tangible way to offer a helping hand. “I personally don’t have the financial funds to donate as much as I’d like to,” Austin resident and Airbnb host Edith Flores told The New York Times on Sunday. “This is one thing I can do.”