Southwest to begin boarding pets

By Kate Appleton
October 3, 2012

Is travel going to the dogs? Southwest Airlines has announced that small pets kept in carriers will be allowed on flights beginning June 17—as long as their owners fork over a fee of $75 each way. (Currently, Southwest only permits service animals.) Many airlines already welcome pets onboard; Bringfido.com has a handy rundown of the various policies and fees. It lists Delta, for instance, as charging a heftier $150 each way.

Introducing fees, even if comparably low, is an about-face for "no hidden fees" Southwest, which earned one of our 2008 Extra Mile Awards for holding firm against the industry trend of tacking on fees. The airline will also begin charging $25 each way for unaccompanied minors (ages 5-11) on June 17 and is revising its baggage policies.

But it's clear skies ahead for globetrotting pets—their ability to fly Southwest is just the latest in a series of developments. Pet Airways (no joke!) launched in late April, with fares from $150 per pooch, and JetBlue has introduced a frequent-flier miles program for pets. Hotels don't want to miss out on the market, either. We just blogged about five chains that love Fido.

Is all this pet-friendly travel unfriendly to humans? Some Southwest customers have already voiced concerns about pet allergies, plus the various noises and smells that can accompany even the cutest cats and dogs…

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Airfares: Fees are gone for good at Orbitz and Travelocity

Earlier this spring, the big booking engines all announced a short-term banning of their usual flight booking fees, which had tacked on an annoying $5, $10, or more onto a flight's prices. The moves, which were supposed to last only through May, are now officially permanent. Expedia started the trend last week. Today, Orbitz and Travelocity are following suit—and that's not the only customer-friendly change sticking around at both sites. While we're on the topic of Orbitz and Travelocity, it's worth noting that both have price guarantee promotions. Orbitz's program, called Flight Price Assurance, works as follows: After you've booked a flight at Orbitz, the site will give you a refund if another Orbitz customer later books the same flight for less. The service is free and happens automatically, no registration required. (We've blogged about the program before.) Travelocity's PriceGuardian program, meanwhile, works similarly, but with vacation packages. If you book an air-hotel package with Travelocity, you will automatically receive a refund if another Travelocity customer books the same exact trip for less money. PriceGuardian was originally proposed to end September 30, but Travelocity is expected to announce its permanency today, according to the Wall Street Journal. These guarantees sound great, no doubt. But the problem is that, from our perspective, the odds of actually getting a refund seem pretty low. To be awarded a refund, the price of your flight or your flight-hotel package has to drop after you've made your purchase, obviously. Then, someone else has to book your same exact itinerary—same dates, same flight times, same hotel and room-style selection, if applicable—at the same site where you booked. If another traveler pays less for the same flight as you, but books directly through the airline or via a different travel site, it doesn't count. No refund. Also, there's pretty much no oversight into these guarantees. Orbitz and Travelocity are each solely responsible for tracking their own prices, and it's not exactly in their financial interests to try extra-hard to give money back to customers. Overall, we're a bit skeptical. The websites say they've given refunds to thousands of customers a month, and if you're one of them, we'd love to hear from you. [Editor's note: This post was modified for clarity at 4:30pm ET.]

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Paris attractions: Learn to cook with Alain Ducasse

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