Today's travel intel

By Sean O'Neill
October 3, 2012

Southwest Airlines may change its boarding procedure. In a test that began this week in San Antonio, passengers are asked to board the plane one-by-one in an assigned order, rather than board in one of three groups. When passengers check-in for their flight, they're assigned individual boarding numbers. Once they board the plane, they still have their choice of seats on a first-come, first-served basis. [Dallas Morning News]

Tour operator Jet-A-Way Holidays has gone belly up. If you have an outstanding trip, contact the company by email. [Modern Agent]

New airport X-ray machines may speed up security lines. Screeners at Cleveland airport's Concourse C checkpoint are permitting laptop computers and liquid-filled containers to be screened inside their carry-on bags--sparing travelers from having to remove items from their bags. New equipment allows the screeners to peer inside bags using three-dimensional images. Dallas-Fort Worth and Baltimore-Washington International airports will be next to get the machines. [Atlanta Journal-Constitution]

More workers are buying additional vacation days. Seven out of every 50 large companies now permit employees to purchase additional vacation days, according to a report in BusinessWeek.

If your company does not currently offer this service, consider suggesting it to your benefits department. The cost of the additional vacation time is deducted from your pay over the year, often in pretax dollars. Xerox began offering the benefit this year, and about 2800 of its 28,400 U.S. workers purchased an additional week.

Disney-MGM Studios will change its name in January. The new name will be Disney Hollywood Studios. [The Mercury News]

Avoiding America may be the latest travel trend. Air New Zealand is offering round-the-world tickets that avoid stopovers in the U.S., aiming to attract travelers from Australia and New Zealand who are heading to Europe. Some non-Americans like to avoid the U.S. because our country requires passengers hopping planes to other countries without leaving our airports to be fingerprinted and to have their baggage rechecked.

Air New Zealand's round-the-world (RTW) service from Auckland to Europe provides a hassle-free transfer at Vancouver, British Columbia, skipping layovers in L.A. or Hawaii. This program is part of a larger trend of people avoiding the U.S.

But don't think that Air New Zealand is anti-American. They're just pro-business. In fact, for trips starting October 26, the airline is catering to Americans by offering round-the-world tickets departing out of L.A, with stops in Auckland, Hong Kong, and London, for a starting price of $3,110. That rate is an unusually good value when compared with the starting prices for RTW tickets on the three major airline alliances.

New Iraqi airline bans Iraqis. [Jaunted]

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The new low-cost carrier Virgin America takes flight tomorrow (Tuesday), and I dropped by JFK airport this morning to receive a tour of one of its new planes. My guide was Adam Wells, the man most responsible for designing what's in the hulls of Virgin America's aircraft. We walked through a plane sitting on the tarmac. Adam pointed to the tinted windows, which filter out harsh sunlight. He said that the glare-reducing windows combine with soft interior lighting to help passengers appear healthier. Once he pointed this out, it became obvious: There was no harsh yellow and green light, which makes passengers in many standard airplane cabins appear washed out. "The goal is to make passengers feel more relaxed," he said. And his theory is that passengers will relax more if they look around and see other people looking relaxed. The airline's seats feel more like the seats you would find in a Mercedes-Benz than in the economy-class section of an airplane. Under each seat there's a hidden bucket that prevents your tush from feeling any metal bars through the seat cushion. (Thus, the seat avoids the common "bump in the rump" problem that makes so many air travelers so irritated.) The upholstery also cradles the spine a bit more than the typical airline seat. Adam was quick to point out another of the features he championed: A sleek mini-bar at the back of the coach class cabin from which passengers can fetch waters and sodas in mid-flight. If you want food, you press the button marked "food" on the remote control that is hidden in your armrest, place an order using a touchscreen TV, and then swipe your credit card through the bottom of your seatback screen to pay. My favorite unique service is that you can use the "Qwerty" keyboard on the back of your seat's remote control to sound off about your experience. When was the last time you heard of coach class passengers being encouraged to email a customer satisfaction survey to corporate headquarters in mid-flight? Earlier: Virgin America has sparked a price war.