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Every week from February 20 until March 20, we'll post a new photo scramble, using a shot of one of our Dream Trips destinations. When you arrange the tiles correctly, a Dream Trip is revealed--solve just one and you can enter a drawing to win an Olympus Stylus 750 digital camera. Retailing at $380, the Stylus 750 has a 5x optical zoom and a 2.5-inch LCD screen for composing pictures, and it captures 7.1 megapixel images. Plus, the camera's nifty stabilization feature sharpens the shot when your hands are a little shaky. Scramble on! Here's how it works: Click and drag a photo tile to move it. If you move a tile into the correct space, it "locks" into place. Store tiles in the work area below. Place one tile on top of another, and they automatically switch places Solve the puzzle, and the Dream Trips destination will be revealed. Need help? Click the "Hint" button. The puzzles may look easy, but they're harder than you think and, as we've discovered, are totally addictive. For more Dream Trips, check out our archive, listed below. Angkor Wat Antarctica The Blue Hole Galápagos Islands Graceland Grand Canyon Great Barrier Reef Great Wall of China Leaning Tower of Pisa Machu Picchu Mount Kilimanjaro Northern Lights The Pyramids Queen Mary 2 Red Square Stonehenge Victoria Falls Volcanoes National Park Sydney Opera House Taj Mahal Tour de France

Tomorrow, British Airways will change its baggage policy. The airline will no longer accept pieces over 51 pounds, even with payment of an excess-weight fee. During the next eight months, the airline will make exceptions on a case-by-case basis (if you'll pardon the pun). British Airways will also make exceptions for electric wheelchairs, some sporting items, and musical instruments. Otherwise, the policy affects all customers--in coach, business, and first-class cabins. Don't even try to carry the same amount of stuff by adding a third bag. The reason? If you check a third bag as a coach passenger, you will be charged an excess baggage fee of $233 at the airport. Ouch! We hope this unfriendly policy doesn't catch on. How Airlines Pass Costs on to Travelers

Just as our March issue was being printed--it won't come out for a couple of weeks--I read in Travel Weekly that JetBlue might be making me look, well, wrong. In my March Editor's Letter, I bemoaned the barrage of choices a traveler has to make these days. It comes down to the same choice over and over again: Namely, should you pay more for a better experience (at the airport, on the plane, at the hotel, on the cruise ship, etc.)? I suggested that one reason people have such favorable impressions of JetBlue and Southwest is because the airlines are single-class; there's no one at the front getting better treatment, and you never have to do that awful walk through business class on your way to your seat in the back. Last week, in a conference call with investors, JetBlue CEO David Neeleman talked about the airline's recent move to get rid of a row of seats on its A320 planes. By doing so, the airline is able to give everyone aboard at least 34 inches of legroom, and some will have 36 inches; the benefit for the airline is that it can put one fewer flight attendant on the plane, per FAA regulations, which will save the airline about $30 million a year. That's commendable (unless you're a flight attendant facing a heavier workload). But then Neeleman said, "We're convinced that some of the highest-paying customers out there don't fly JetBlue today because we don't provide them a first-class section or seats at the last minute, and we're going to roll out programs that will be attractive to them." When someone asked Neeleman if fares would be raised as result of the increased legroom, he replied, "Well, we certainly don't expect to charge lower fares, that's for sure. We have tremendous leverage with our customers and we haven't used it. And we want to be low-fare, we want to offer a really great experience at a low fare, but to think that we're not going to get some additional revenue from this amazing seat pitch we have compared to other airlines, I mean, we are, and we've got some programs that we're going to roll out shortly that we think are going to add to the attraction to flying on JetBlue to those people who pay the most money. So stay tuned." I'd never argue that companies shouldn't have tiers of service; paying more to get more is a fundamental principle of the service economy. But what has happened in recent years is that a company will introduce a special new level of service, then turn around and starting making the basic level--the one that doesn't cost extra--a little shabbier, then even a little shabbier than that. Treating someone better doesn't have to mean treating someone else worse, and yet that's what tends to happen. Let's hope JetBlue, which has a sterling customer-service record up to now--doesn't blow it. Besides, if business travelers (what Neeleman means by "highest-paying customers") don't fly JetBlue, it probably has more to do with the airline's relatively unremarkable frequent-flier program.

On Feb. 14, as snow and ice storms struck the Northeast and the Midwest, passengers on 10 incoming and outbound JetBlue Airways flights at New York's JFK airport sat on the tarmac for as long as 10½ hours, subject to clogged toilets, food shortages and sweltering cabins. JetBlue canceled more than 250 of their 500 nationwide flights that day, and hundreds more in the following days. After widespread criticism, CEO David Neeleman recently issued a public apology and announced a JetBlue Customers Bill of Rights. A similar situation occurred on Dec. 29, when storms struck parts of Texas and one American Airlines flight kept passengers on the runway in Austin for eight hours. After that incident, a group of travelers banded together to form the Coalition for an Airline Passengers' Bill of Rights. The group has posted an online petition that asks Congress to require airlines to return passengers to terminal gates within three hours whenever a plane is stuck on the tarmac due to storms or mechanical problems. It also wants airlines to provide passengers with food, water and bathrooms for delays of more than three hours. American Airlines apologized to the passengers and gave them vouchers worth up to $500 for future flights. Would you support an Airline Passengers' Bill of Rights? Vote in our online poll.