Confessions Of... A Baggage Handler

By Tim Cigelske
August 7, 2007
0709_confessbaggage
"I loaded a cart of bags onto the wrong plane."

Tim Cigelske was a baggage handler for a major airline in Milwaukee from 2005 to 2007.

$7.50 an hour Baggage handling is boring and strenuous. The pay is terrible ($7.50 an hour) and the hours are worse (shifts begin at 4 A.M.). But off the clock, we can fly for free if there's an open seat on our airline or its partner carriers. I flew free--a few times in first class--to Cabo San Lucas, Orlando, Costa Rica, San Francisco, Denver, and Seattle. The downside is that airline employees are the first to get left behind if a flight is full, so travel plans can get screwed up: I had to spend a night under the Phoenix airport's fluorescent lights.

Still, we all took advantage of the perk; otherwise it was tough to justify flinging luggage when the windchill was 15 below zero. I tried to fly at least once a month. I heard of handlers who flew to Philly just for a cheesesteak.

Rookie fliers A baggage handler can tell when it's spring break or a holiday without looking at a calendar. That's when the bags bulk up because inexperienced travelers overpack (and get slapped with fees for bags over 50 pounds). I'd rather work a flight filled with hard-core bowlers checking their balls en route to Reno than a trip headed to the Caribbean. How much stuff do you need for the beach?

Luggage left behind Check in at least 30 minutes before the flight. Any later than that and your bag will probably miss the plane. Sympathetic ticket agents sometimes call and ask us to swing back and pick up late bags, so you might want to beg them for help.

Most times, bags are delayed or lost for other reasons. Depending on the airport, luggage is sorted by the three-letterdestination code, flight number, or both. (The ticket agent usually tears off bag tags from old trips, but it can't hurt to rip them off yourself to avoid confusion.) There was one day when a delayed flight meant that we had two departures at the same time to the same city, and I loaded an entire cart of bags onto the wrong plane. Another day, we loaded so many bags of golf clubs bound for Myrtle Beach that the plane ran out of storage and we had to hold 10 bags. And sometimes there's no explanation: Miscommunication is easy when everyone's wearing hearing protection and shouting over jet engines.

No special treatment Pristine new bags don't stay that way for long inside a cargo bin, so buy luggage that's durable, not fancy. But don't go the cheapskate route: An overstuffed duffel bag held together with duct tape is a mess waiting to happen. Baggage handlers can cram a Boeing 737 with 150 bags in under 30 minutes. Factor in even higher loads for bigger planes, and multiply that by several incoming and outgoing flights a day. Do you really think anyone's bag is going to receive special treatment?

Back pain In nearly two years I probably hauled 250,000 bags. If it weren't for that job, I wouldn't have traveled to half the places I did, but I'm glad I quit. My chiropractor says my back problems are likely related to the job--and I'm only 25 years old. While I miss the free flights, I'm pretty sick of airports. For my next vacation I might just go as far as I can pedal on my bike. But if I do fly, you can be sure I'll try to bring only a carry-on.

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39 Affordable Hotel Chains Only Locals Know

The sample rates are for a double room on a weekday this month. WORLDWIDEBarceló Hotels & Resorts Properties: 129 properties, in 14 countries, that include the moderately priced Barceló Comfort hotels and the more stylish Barceló brand. Based in Spain. Sample rate: $161, at Barceló Valencia. barcelo.es Domina Hotels & Resorts Properties: 11 hotels in Europe and North Africa, often with locally influenced decor, on-demand movies, and concierges. Based in Italy. Sample rate: $136, at the Domina Inn Fiesta in Budapest. dominahotels.com Etap Hotel Properties: 370 low-budget locations in 11 countries--standard rooms contain a double bed, a bunk, and a bathroom. Based in France. Sample rate: $59, at the Etap Hotel Nice Palais Nikaïa in France. etaphotel.com Husa Hoteles Properties: More than 160 properties that run the gamut from remote resorts to inexpensive city hotels, in countries like Spain, Belgium, France, Argentina, and Egypt. Based in Spain. 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How Was Your Trip?

'The Kids Were So Comfortable' "Ben, Peter, and Laura really responded to everyone they met," says Karen of the Gordons' time in South Korea. "They could really tell that the Korean people cared about them and wanted to connect." Korean Folk Show "We got to the folk village near Suwon just in time to see the shows--with a wedding, acrobats, and a farmer's dance." Meeting the Locals "We brought an album with photos of our life in Alaska to help people see what it's like where we're from." A Really Neat Meal "A woman at a tourist center arranged a meal for us at Hahoe Folk Village. We sat at a low table in the open air, with birds singing and the river nearby." Pretty in Pink "We bought Laura a hanbok at a market in Daegu, where she was born. She wanted a purple or blue one, but we could only find them in pink or red--it turns out that those are the colors most often used for girls' hanboks." Bulguksa Temple "We rode a shuttle from the temple to a nearby grotto, which looks over the countryside. It was so beautiful up there! We took a hiking trail back down to the temple." Guest-House in Gyeongju "Sarangchae Guest House was by far our favorite place to stay. It's a 200-year-old hanok (a traditional Korean house), and each room is a little different. It's a special place." Biking in Seoul "We all really enjoyed the evening that we spent biking along the Han River. We were just an ordinary family riding together, just like all the other families that we saw."