TripAdvisor adds airline ratings to flight search

By Sean O'Neill
October 3, 2012

TripAdvisor, the giant of user reviews, keeps inventing ways to wring value from its supersize community. The site first moved into the world of airfare meta-search in 2009, but today it announced a feature that helps it stand out from the pack:

This being TripAdvisor, you now get to see how other travelers have rated the airline on eight measures, such as baggage handling, check-in experience, punctuality, and seat comfort. Users can give ratings (but not full reviews yet) by logging in through Facebook or their own TripAdvisor account.

A fees estimator is also another first-of-its-kind perk. Search for flights on TripAdvisor, and you'll see results that account for fees for checking one bag—letting you see the total price up-front in the results. Click on the price including a bag fee to refine the results further. Tell the site how many bags each passenger is checking and whether any passenger has status in a frequent flyer program that might waive fees. The results will be re-calculated to your exact situation.

TripAdvisor is clearly continuing to innovate. No wonder the site was awarded a Budget Travel Reader's Choice Award (favorite site for hotel reviews) and an Budget Travel Extra Mile Award in 2010.

What will be next? Prominently displayed user reviews of airports and entertainment? Reviews and ratings of rental car services? We're eager to find out.

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More airports consider ditching TSA

Some of the the country's largest airports are thinking about hiring private firms to replace the Transportation Security Administration's front-line screeners. Sixteen airports, including San Francisco and Kansas City, have switched since 2002, says The Washington Post. Charlotte, N.C., Minneapolis-St. Paul, and Dulles Airport in Washington, D.C., are all considering converting to private contractors, says MSNBC. With private screeners, the security line moves the same way it does when TSA employees handle the process. Passengers take off their shoes, and they are just as likely to face the same pat-downs or full-body scanners as before. The private security firms themselves are vetted by TSA administrators, and their front-line screeners work under TSA rules. Republican Rep. John Mica of Florida, the new chairman of the House Transportation Committee, recently contacted about 200 airports to ask them to switch, reports NPR. Congressman Mica explained his reasoning in a recent editorial: TSA has grown from 16,500 screeners to an army approaching 67,000 personnel.... Rather than operate a huge screening force and human-resources operation, TSA must refocus and direct its mission to develop and implement the best security protocols and procedures. TSA officials respond that the agency is allowed to fire underperforming workers on the spot, in an exception to ordinary rules for federal employees. So there is no advantage on that score to hiring private contractors. Plus, no one has also shown that the government would save money by outsourcing the TSA's screening work to private contractors. TSA Chief John Pistole told ABC News that undercover tests have shown too many weapons getting through airport security. He said that is partly why, last November, he ordered screenings to be beefed up with enhanced pat-downs and full-body scanning machines that can see beneath a traveler's clothing. Even if airports switch to private screening, these enhanced procedures won't go away. What do you think? Should airports fire TSA screeners and hire private contractors? MORE FROM BUDGET TRAVEL How to speed through security 8 outrageous tales of bizarre behavior at security Security: Can new technology read a flier's mind?

What's the best social network for travel?

Since the beginning of Internet Time, there has been Lonely Planet's Thorn Tree, a place where frequent travelers trade tips with each other. Facebook came along, of course, and now many people simply post a status update to draw out tips from their connections. (For example: "What should I do in Brussels next week?") But your friends and family members may not be as savvy or passionate about travel as you are. So advice from Facebook connections only takes you so far. Same thing with sites like TripIt and Dopplr and TripLine, which have tools to alert your connections about your travels. Some start-ups are trying to create communities of travelers that can interact with each other in a Facebook-style format. My favorite of these is Gogobot. To take full advantage of this site, you need to be willing to be friendly with strangers. Because it is people you've never met who may have the most up-to-date scoop on the best restaurants in L.A., or the smartest way to get to downtown from the airport during a transit strike in Paris. If you're comfortable with creating a new persona for yourself as a capital-T traveler, GogoBot is for you. During my recent weeks of trying it, I've been amazed at the high-quality of tips that users share with each other. The one downside is that Gogbot's community is still fairly small. A site with a much larger pool of travel hobbyists—half-a-million travelers, in fact—is IgoUgo, a community that's overseen by Travelocity. This past fall, it added social tools, such as an "I've Been Here" feature and a "Get Ideas from Other Travelers" button, which together can help you to find like-minded travelers and learn about their tips as well as share your own advice. UPDATE 1p.m.ET: I also ought to mention Travellerspoint, a travel community with 350,000-plus members, who typically seem to travel more frequently than the average American—and are eager to share their insights. Looking for good guesthouses in Goa, India? That's the level of advice you'll find here. On the opposite end of the marketing scale, heavily-promoted site WAYN has been successful at signing up lots of users, but activity has been stagnant in recent years. WAYN used to have a travel-knowledge focus and stand for "Where Are You Now." Today it seems to be more focused on getting users to date each other. Some sites help travelers meet up in real life, once you've already arrived at your destination. Perhaps the best of these sites is Couch Surfing, a site for finding free and cheap places to stay in people's homes. It has a forum for meetups in cities worldwide. Budget Travel also recently covered five other sites that help you make friends on the road. Especially promising is Tripping.com, a social networking site that connects travelers in more than 100 countries. The site stands out for its wide range of safety mechanisms, such as references, anonymous ratings, video validation, and an emergency hotline for all of its members. How good are these sites? Budget Travel recently sent a writer to Istanbul to test many of these online tools. With a smartphone in each hand, Arianne Cohen tested the limits of online networking in a foreign land. No guidebooks. No language skills. Only social media and mobile apps. (Her story: "The Connected Traveler.") It was fun, but it wasn't easy. One tool Cohen says worked well is InterNations.org. She wrote that it's "a global expat community with 230 local branches. If your own social network falls through, this is the place to track down locals who speak your language." So what say you? What's the best social network for travel? MORE FROM BUDGET TRAVEL Five sites that help you make friends on the road Scavenger hunts by cell phone are all the rage "Istanbul with Only Social Media as a Guide."