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By Erik Torkells
October 3, 2012

While in Boston the weekend before last, my partner and I had a crummy hotel experience. It wasn't that the hotel was terrible, it just didn't live up to our expectations--and the fact that Boston hotel rates are high only raised the bar. I'm not naming the hotel for two reasons: 1) We may have just had bad luck; 2) The hotel emailed asking how our stay was, and Adam answered honestly (if more nicely than I would have). The hotel's front-office director responded by apologizing and refunding one night (of the two we stayed there!) to Adam's credit card. The moral: Don't be afraid to tell management how you feel. You may not get anything, but you may get something. P.S. They didn't know I'm affiliated with a travel magazine and website.

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Lawsuit over Segway use at Disney

The case: Three disabled people who like to use Segways are suing Walt Disney World in federal court. Disney has denied the travelers permission to bring their upright, two-wheeled, motorized scooters into Disney theme parks. The background: Disney allows hand-powered and motorized wheelchairs in its parks. But the company bans the use of Segways during regular park hours because it says that the machines are faster than wheelchairs and are more likely to cause accidents. As for the plaintiffs, each of them cannot walk far because of different reasons: multiple sclerosis, Lou Gehrig's disease, and an amputated foot. The larger issue: Between 4,000 and 7,000 people with disabilities move about on Segways. And several of these people with disabilities believe that Segways are more dignified to use than wheelchairs. [via the Orlando Sentinel] EARLIER Too disabled to fly?

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A new home for contemporary art in Beijing

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