Four trip planning services often overlooked

By Sean O'Neill
October 3, 2012
blog_hotelcalifornia_original.jpg
Courtesy <a href="http://www.flickr.com/photos/pagedooley/1577999575/" target="_blank">kevindooley/Flickr</a>

Anyone can quickly book a cheap flight between U.S. cities. But when your travel plans are complicated, sometimes it helps to hand over research duties to an expert—for a fee.

Here's a cheat sheet to a few travel services with great track records at helping travelers.

Fortnighter, tailored itinerary-planning

Let's say you want to know the basics about a destination you're visiting, but the information in guidebooks about the latest restaurants and shops may be out of date, and you don't have time to do much online research. Enter Fortnighter, which charges about $100 to $200, depending on the length and complexity of your trip, to provide a detailed cheat sheet planning your itinerary.

The site posts a sample itinerary. These typically three or four page documents are written by a noted travel writer who has fresh, on-the-ground intelligence.

Jetsetter's personalized itinerary-planning service

Honeymoons are one example of a type of trip where you want everything to go perfectly, because, if a trip goes bad, people can start pointing fingers at each other. Why not shove off the planning responsibility into the hands of an expert. That's goal of the flash-sale site Jetsetter, which launched an itinerary-planning service this summer that's similar to what Fortnighter offers.

Its contributors have written for major travel magazines and guidebooks and they usually live in the locations they're writing about, so they have up-to-date information. If Jetsetter were a coffee chain, it would be Starbucks, compared to Fortnighter, which would be like the independent Chicago coffee chain Intelligentsia. As with coffee, relying on a big corporate service has advantages and disadvantages.

Cranky Concierge air travel planning assistance

This digitally savvy update of the old-fashioned travel agency offers a team of concierges, who help you pick optimal flights and take action to re-route you in the event of an emergency cancels your flight (hurricane, etc.) They'll book your tickets, too, but it's not necessary—unlike traditional travel agents, they're not incentivized via commissions to steer you to a particular airline against your best interests.

Cranky Concierge coverage varies in price by how many people are traveling and the complexity of the itinerary. For example, a family of four can pay $60 for round-trip for coverage that includes: finding child and infant fares if available; picking the best available seats (given your family's size and the ages of your kids); fielding your questions about airline rules for strollers, car seats, and breast milk; re-book your family in the event of a flight cancellation; and follow up with airlines in any dispute resolution, should something go amiss during your flights.

Mygola for specific trip-planning questions

Ask an expert to do online research for you to answer your specific travel question, and pay a tip. To ask more than one question for a trip, pay $30. Or buy a year's worth of access to asking questions for $90.

Pluses: No forms to fill out, no sales pitches to wade through. The experts appear to be especially strong on recommending flights, hotels, and sightseeing jaunts in India and Asia.

Note of caution: The theory is that you get what you pay for, with better answers when you pay, but how will you know if the answer is accurate unless you have something to compare it to? If time allows, ask your question in an online forum for free, first, on a site like Reddit, Lonely Planet's ThornTree, or MetaFilter.



SEE MORE FROM BUDGET TRAVEL:

Beware of fake "direct" flights

One-tank escapes for seven cities

Poll: Are quick trips abroad worth the travel time?

Plan Your Next Getaway
Keep reading
Product Reviews

Travel: Google cheap flights faster with new fare search

Google launched its Google Travel product, Flight Search, this afternoon. You can now search for flight schedules and fares by typing in a request in the main Google box or by going to google.com/flights. (The news was first reported by Search Engine Watch.) At first glance, Kayak, Bing, and other metasearch sites are still far more helpful than Google, in my opinion. For now, Google only displays flight results for major U.S. cities and only for round-trip economy-class flights. In the main Google search box, you could enter "flights to CHI" (without the quotation marks). Google would figure out your hometown, based on where you're searching from, and list flights from your nearest major airport to Chicago. You could also search on "flights from san francisco to minneapolis." If you did that, a new "Flights" filter would appear in the left-hand column, next to things like "Video" and "News." (See image at the top of this post for an example.) If you clicked on "Flights" you would get to see a map of the US and a few simple drop-down choices to narrow down your search. Do you want nonstop flights? A specific time for your outbound flight? Once you find a fare you like, Google will shoot you over to the airline's site, for booking. Google has only begun to display fares, of course. If the past is any guide, the search giant will probably become more competitive and innovative in displaying fares as the months go on. Google is using ITA Software&mdash;a company it bought (as we reported in April)&mdash;to power its flight search. Budget Travel's editor in chief Nina Willdorf has previously praised ITA Software as "the best flight search tool you've never heard of," so all Budget Travel editors are optimistic about what Google might do next with this powerful software. Google hopes that flight search boosts its popularity with people who use the Internet to look up information. While nearly two out of three searches are still done on the famous site, the percentage of searches done on Google has been declining for a couple of years as rivals, like Facebook, gain popularity, new data shows. VERY MUCH RELATED INFORMATION FROM BUDGET TRAVEL: The best flight search tool you've never heard of 10 most useful travel websites of 2011 Sign-up bonuses juice up dining miles cards

Product Reviews

Sign-up bonuses juice up dining miles cards

To whet your appetite for earning miles (without flying!), several major airlines are offering sign-up bonuses this fall for their mileage dining programs. Your favorite restaurant might offer from 1 to 10 miles for every dollar you spend. But are those miles enough to justify the logistical hassle of signing up and dining at designated restaurants? The value of these programs depends on 1) taking advantage of some of the current sign-up bonuses; 2) having at least one participating restaurant near where you live and that you might dine at every other month; and 3) using the mile activity as a way to keep your frequent flier accounts active. One of the biggest things to change in the past year for these programs has been the development of smartphone apps. Now, instead of having to bring along a clunky, quickly outdated paper directory of participating restaurants, you can get a real-time list of what spots will earn you miles. Another change in recent years has been consolidation in the industry, with only one company Rewards Network, running all of the major programs. This change has allowed programs to become simplified and standardized. If a restaurant participates in the program for United, it probably also does for Delta, too, and you can use the same downloadable app for your smart phone to figure it out. If you have more than one dining card, you can double up on your rewards. Here's the lowdown on how these programs work: It's free to sign up for a dining card that gives airline credit every time you use it. Rewards Network, for instance, will (typically) give you three United miles for every mile you spend at a restaurant. At a value of about a penny a mile, that credit amounts to a 5 percent rebate on a family of four's typical restaurant check. Compared with some charge-cards, that's a decent mileage payoff. No wonder more than 3 million travelers are enrolled in these programs. All the dining programs work in a similar way. You sign up online for free at the sites (see the list, below), punching in your frequent flier number and registering a debit or credit card (American Express, Discover, MasterCard, Visa.) Use the card to pay your bill (including food, beverage, tax and tip) at a participating restaurant, and then miles will be automatically credited to your frequent flier account. No need to tell the waiter. As I mentioned, sign-up bonuses can juice up your earnings. To use United as an example again because it's so large, its dining program currently offers 1,000 mile bonus for signing up and spending at least $50 at a participating restaurant by the end of the year. These are the sweetest bonuses being offered now: Alaska Airlines Bonus: Earn an additional 500 miles if you spend $25 at a participating restaurant within a month of signing up. Delta Bonus: Earn 1,000 miles if you spend $25 at a participating restaurants within a month of signing up. Southwest Rapid Rewards Dining Bonus: Spend $25 at participating restaurants within two months of signing up and you'll receive 300 points United Bonus: Earn 1,000 miles extra for signing up and spending at least $50 at a participating restaurant by the end of the year. US Airways Bonus: Earn 1,000 points if you spend $25 or more on two different occasions between now and the end of the year at participating restaurants. Another perk of dining cards: It's a no-sweat way to keep your frequent flier mileage accounts active and prevent the qualifying miles you earn by actually flying from expiring after the typical 18-month span. (Miles will usually be deleted if an account is stagnant for 18 months.) The first step in deciding if the programs are worth it to you is to see if local restaurants that you love participate. It's understandable to be suspicious that restaurants must be bad to have to throw 5 miles per dollar at you to eat at them. But because of the recession many eateries are becoming more competitive. You can always ask a waiter, of course, to see if the restaurant participates. Or you can download a free app to find participating restaurants. The largest dining club program, Rewards Network is a good example to use, as the major airlines United/Continental, American, Delta, Southwest, and US Airways all belong. Find a participating restaurant by downloading one of these free apps, Blackberry, iPhone/iPad, Android There are some annoying downsides to the programs, though: One is that you can often only earn credit once per month (or a similar limit) at any one restaurant. The other is that, if you're not careful in the e-mail preferences you fill out, you could be blitzed with messages from participating restaurants. If you block the e-mails, however, you could get only one mile per $1 spent&mdash;or worse, maybe even nothing, as my colleague Brad Tuttle reported a while ago. The things a budget-conscious traveler has to put up with these days! Have these dining cards worked for you? Share your thoughts in the comments! MORE FROM BUDGET TRAVEL: Southwest Waters Down Its Rapid Rewards Program Ads on Boarding Passes: Are Airlines Sharing Your Info? How Do You Use a Cell Phone Boarding Pass at the Metal Detector?

Product Reviews

Which travel rewards program has the most valuable points?

A new study does the math on the value of points for major travel loyalty programs. Long story short: You'll be especially happy if you've been amassing points with Starwood or Southwest. NextAdvisor, a site that specializes in analyzing and comparing consumer products, recently took a close look at the value of travel reward points. To figure out a monetary value for points, NextAdvisor rounded up what travelers would have to pay out of pocket for various hotel stays and flights, and then compared to those prices to the number of points required for redemption to grant the traveler those same hotel stays or flights free of charge. Not all travel companies are represented (InterContinental Priority Club anybody?). But based on the eight brands in the mix -- American, Continental, Delta, Hilton, Marriott, Southwest, Starwood, United -- the awards for most valuable points go to Starwood Preferred Guest (for hotel points) and Southwest Rapid Rewards (for airline points). Accoring to NextAdvisor's math, when points are redeemed for hotel stays, each Starwood loyalty point is worth $0.021 (a little more than two pennies), which soundly beats Hilton (value of $0.005 per point) and Marriott ($0.008). In terms of flights, Southwest's points are most valuable ($0.017 per point), with United coming in second ($0.011). What's the point about all of these point values? The takeaway is that some points are much more valuable, and therefore much more worthy of piling up, than others. MORE FROM BUDGET TRAVEL: Get discounted travel by buying gift cards Are you more loyal to hotel rewards or frequent flier programs? The Breakdown on 8 Membership Programs

Product Reviews

Get discounted travel by buying gift cards

Did you know you can buy secondhand gift cards to enjoy discounts on plane tickets and hotel reservations? More than $20 billion worth of gift cards are expected to be given this year in the US for Christmas, Hanukkah, and other celebrations. Some people will even give the gift of travel with cards good toward purchases from airlines, online travel agencies, and hotel chains. Case in point: You could buy a $50 gift card from Travelocity and give it to a traveler you love. But your gift recipient might not have any trips coming up any time soon, and they might be afraid they'll lose or forget about their gift cards before their expiration date. So these travelers who don't want their cards auction them or trade them off on auction sites like eBay, GiftCardGranny, CardAvenue, and similar auction sites. Exhibit A: Earlier this evening, someone was auctioning off on eBay a $100 Travelocity gift card, with a starting bid of $65. If you snagged it at that price, you'd be saving 35 percent off the face value, and you could apply the card's balance toward the cost of any upcoming purchase. While that example is great, I've typically found more modest savings of about 5 or 6 percent once bidding takes place. Finding these gift card deals is easy. Sign up for e-mail alerts from GiftCardGranny.com, a site that consolidates gift card auction sales on eBay and other sites. The site will alert you when a gift card relevant to your preferred airline becomes available. ("New gift card available from American Airlines. Click over for details.") A search on GiftCardGranny this evening turned up dozen cards from American Airlines for sale. But inventory varies by the day. MORE FROM BUDGET TRAVEL: Ads on Boarding Passes: Are Airlines Sharing Your Info? How Do You Use a Cell Phone Boarding Pass at the Metal Detector? We Want to Know Your Airport Secrets!