We gave Homewood Suites by Hilton an Extra Mile Award last year for its Suite Selection tool, which allows guests to choose their specific room when they check in electronically. (The tool includes floor plans showing where the elevators, ice machines, and local restaurant options are.) At the time, you could only access Suite Selection if you were a Gold or Diamond member of the Hilton HHonors program, but now anyone who has signed up as an HHonors member can use it. This is yet another good reason to always, always sign up for loyalty programs, even if you're not planning on using the company more than once.
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- Food & Drink
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