New fees for choosing specific seats on Southwest, B.A.

By Sean O'Neill
October 3, 2012

Fliers are getting used to being charged extra for everything. But the nickel-and-diming is reaching the last holdout of airline freebies: your choice of seat. Starting October 7, British Airways will let you reserve the exact seat you want within economy class for a fee of about $60 each way.

Here at home, Southwest is allowing passengers to pay for the privilege of being in one of the first groups to board their planes, choosing seats on a first-come, first served basis. The EarlyBird Check-in fee is $10 each way.

I suppose that airlines will soon charge for paper luggage tags next.

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Inspiration

Destination: Budget Travel's printing plant

It's no doubt odd to be writing a blog post about visiting a printing plant—oh the irony!—but I'm down in Dyersburg, Tenn., about two hours north of Memphis, on a field trip to Quebecor, where Budget Travel gets printed. (Among the other magazines printed here: Cosmopolitan, Country Living, Consumer Reports, Maxim, and Popular Mechanics). I came down with Sandra Garcia, Budget Travel's Art Director, and Ton Vu, our Production Director, to observe and direct the printing of our November issue. I watched Budget Travel pages get slight ink adjustments so the colors on the pages pop, roll through the press, get trimmed, and ultimately bind together with a complicated process I wouldn't dare to describe. Bottom line: it's awesome. Here are the 4 Most Fascinating Things I Learned Today: 1) A train (literally a train!) comes in to drop rolls of paper bigger than I am. Each is stacked and labeled with the name of the magazine it belongs to. Budget Travel's paper is milled in Finland. 2) All of the little extra bits of paper that get shaved off when pages are trimmed end up getting sold to Mexico. 3) It's old-school and technologically advanced, all at once. Computers somehow track each magazine as it rolls through press, so they can sort them by zip code. All issues of Budget Travel going out to Oregon, for instance, get stacked and shipped off in one handy stack, making the mailman's job just a bit easier. 4) Robots are involved. I'm not kidding. 5) So Finland + Memphis + Mexico…the making of Budget Travel is itself an impressive journey. EARLIER What are your family travel lifesavers? (15 comments)

Careful with those tourism slogans!

The three most successful tourism slogans of all time are made-in-America: "I Love New York," "Virginia Is for Lovers," and Las Vegas's "What Happens Here, Stays Here." But our country has also come up with some doozies: Remember New Jersey's "Come See for Yourself"? Or Washington state's "SayWA." (Say whah?) Clearly, bad tourism slogans happen. In Central America, there's a plague of—in my opinion, notBudget Travel's—poor, English-language slogans. Nicaragua's is "Unique." Um, unique in a good way, right? El Salvador's is "Impressive!" (Apparently "Modest!" was already taken.) Panama debuted last year the slogan, "It Will Never Leave You." In reaction, Jaunted has asked people what they think of when they hear the slogan "It Will Never Leave You." Answers include, "Unlike How Mommy Left Daddy." Since 2006, Guatemala has had the slogan "Soul of the Earth." This baffles the Luxury Latin America Blog, which comments: "Will there be shamans and chanting involved? Or spelunking? Will I feel the ground vibrate during the summer solstice?" I'd encourage Central American countries to use Belize's slogan as a model: "Mother Nature's Best-Kept Secret." That's catchy! Who wouldn't want to travel to see that? (And it's definitely preferable to "Belize It or Not!") Also effective: "Costa Rica: No Artificial Ingredients." Budget Travel reader Jimbo has said it best: "A tourism slogan at worst should do not harm. In other words, it shouldn't stop people from coming. But advertising being what it is, there are a lot of self-inflicted wounds out there!" His picks for the Worst Tourism Slogans in the World include: Colombia: The Only Risk Is Wanting to Stay. Albania: A New Mediterranean to Love. What do you think? Any tourism slogans you love—or love to hate? EARLIER Tourism slogan as psychological warfare

News

Joke: New helmets for London's Royal Guard

The most memorable skyscraper to be recently added to the London skyline is the Gherkin, the pickle-shaped headquarters of insurance giant Swiss Re. The blog Londonist got curious about what it might be like if mini-Gherkins replaced bearskin helmets on the heads of the Royal Guard. So they did it themselves. It's Photoshop phun! MORE HUMOR FROM LONDONIST The Ultimate Uncluttered Tube Map for Tourists MORE ON LONDON FROM BUDGET TRAVEL Where to eat and sleep in London (50+ comments) 5 tips on daytrips outside of London (via EuroCheapo's London correspondent)

Inspiration

Travel innovators we love: Adam Wells

A few years ago, Adam Wells signed on as Virgin America's fourth employee with a revolutionary concept: Treat every passenger stylishly as a sophisticated contemporary traveler, starting from the moment he or she arrives at the airport gate. In doing so, Wells helped Virgin raised the bar for the industry. Wells invented, refined, and executed several improvements: • The typically bland, cold check-in counter with generic kiosks is a failure. Why not hide the mechanics and machinery, and make the counter as simple and human a space as possible? Wells put minimalist touch screens on tables in an open area where passengers and agents can mingle. At some airports, fresh flowers are on display. • The standard paper boarding pass has machine barcodes with lots of numbers and is almost unreadable. It's also too large to fit in a standard-size pants pocket. "We decided to have our kiosks print paper boarding passes that are half the size of usual ones and that clearly spell out the info you need quickly," he says. Some airports haven't enabled Virgin America to do this, but wherever possible, the airline now offers the innovation. • The gate area, with its dull, bus-station feel, ought to be look more like a boutique hotel lounge. Wells added plasma screen monitors, high-gloss white painted, Corian surfaces, purple backscreens, and glass dividers to the seating area. • The most memorable and discussed innovation has been mood lighting on-board the plane. "It's in a "theatrical mood" prior to departure," says Wells. "When you walk down the jet bridge, you see the purple glow of the mood lighting, and it hopefully excites you. It was born out of the observation that typical airlines are so badly lit. There's a greenish hue that comes from fluorescent lighting. That gives a distressed, nauseous skin tone. It doesn't do anything to help your frame of mind to see everyone looking sickly around you. People have an emotional and physiological response to lighting. So we decided to shift the color of our cabin lights during the course of flight. They're associated with time of day outside, or ambient light outside. If you're flying by day and heading into dusk, it will reflect the light level outside. It's less jarring." In a bonus, each plane's windows are tinted to filter out certain light wavelengths, reducing glare. • Cabin dividers are usually ugly. They tend to be either gray laminated panels or they may have been carpeted and don't seem to ever get any cleaning. You wouldn't want to touch them. They tend to be full height, which creates a claustrophobic space. "To avoid that, we created dividers where the top half has custom-made material that's tinted purple but is mostly transparent. Because you can see through it to the front of the plane, you no longer feel claustrophobic as you look forward to first class from coach. We also don't use curtains, which are a pain for flight attendants to pass through and communicate false elitism. Our divider has an L shape, which traps some of the sounds coming from either direction and blocks noise from echoing throughout the cabin." Virgin America features many other innovations. For example, Charles Ogilvie designed a high-tech entertainment system placed in the back of the passenger seat in front of you, which includes instant-messaging capabilities with fellow passengers. The seatback touch screens can also be used to order food, which you pay by swiping your credit card. (A flight attendant delivers purchased items.) Other perks: There's a USB jack at each coach seat and two 110-volt plugs for every set of three seats, so your gizmos won't run out of juice while you're in the air. Wells approaches problems with the eye of an industrial designer who has helped tweak various products and services, such as Dyson's vacuum cleaners. He has since left his job as design director for Virgin America. These days, he "conceptualizes, designs, and actualizes" startups, spaces, and projects in North America for Virgin brands. Yet he still travels a few times a month. So we asked him for some travel tips: What tech devices do you fly with? The lightest devices I can get away with— usually a macbook, phone & a small camera; I use all 3 all the time. The day Apple launch a netbook is something I look forward to with some zeal. Have you had any travel snafu with digital devices? Leaving power cables in hotel rooms seems to be my specialty. Any tips about carrying laptops and cameras? Laptops in a separate pocket of a backpack if possible, allowing quick, one handed removal at security. Ditto for the toiletry bag. I typically wrap cameras & lenses in a protective sleeve surrounded by clothes, ideally in a manner that they're accessible at security too. Favorite websites for traveling? Most of my trips are for work and usually on Virgin America or Virgin Atlantic. On occasions that I have to fly other airlines, I compare the airline's seat map to those available on seatguru.com to avoid the windowless, zero-recline seat-by-the-restrooms that they like to offer! What's the next innovation you hope airports and airlines adopt? Pre-printing your boarding pass from home or office is the best route for now, although the better kiosks out there are quick, too. I'm really looking forward to greater availability of phone-based boarding passes, though; removing potential stress-points and queuing in the travel experience is exactly how travel technology should be… Practical guys, who think themselves to be free from any care about design and lighting, are usually the mental slave of some industrial designer they've never heard of. In other words: You don't have to care about design to appreciate how much nicer it is to fly some airlines than others—and difference is due to folks like Wells. Tell us about innovations you love— or things you wish that airlines would fix. EARLIER Virgin America adds Wi-Fi fleetwide Australia may never be cheaper in our lifetimes Fresher cabin air is on the way