What do MySpace, Pennsylvania's tourism office, Lufthansa, Hyatt, and W Hotels have in common?

By JD Rinne
October 3, 2012

We suspect a trend. With the success of such sites as Facebook and myspace, some travel companies are hopping on the social media bandwagon.

A slew of new social media sites have launched recently: Starwood hotels' (including chains like W and Sheraton) The Lobby, Hyatt hotels' yattit, KLM airlines' Club Africa, and Lufthansa airlines' GenFly Lounge, targeted at the college crowd (normally Facebook's turf). [Thanks to Gulliver and Jaunted for the tips.]

But this is new to us: A state tourism site has begun to host a social media network!

Pennsylvania's new visitPA.com launched yesterday.

I gave the site a whirl and found that it doesn't take too long to sign up before you can start building road trips, complete with pictures and commentary. You can also sign in and comment on various activities under their "Things to Do" tab. Items include sporting events, outdoor recreation, and shopping.

There isn't much on visitPA.com right now, but it could become an interactive and fun way to share or pick up tips for traveling to the state. If, of course, people participate.

Pardon us while we do some shameless self-promotion. We recently launched my Budget Travel—our very own social media function where you can upload photos, videos, and trip diaries and share them with your fellow readers. And starting today, new members can enter and participate in a contest. The grand prize is a 7-night trip to Fiji for two. See details at www.budgettravel.com/fijicontest.

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My taste test of new Big Day Breakfasts at Hilton Garden Inns

Starting this week, participating Hilton Garden Inn Hotels will offer a new type of breakfast. The national chain has teamed up with Chris Jacobson, a chef who competed on season three of the Bravo TV show Top Chef, to create three new breakfast dishes for the chain's nearly 400 hotels. The upside of having a celebrity chef is obvious: Top Chef is a popular show, and Jacobson is a personable former pro athlete who will be an asset in the chain's Big Day ad campaign. The potential downside is that bringing in a celebrity chef might seem like just a gimmick, especially when he's designing just a few dishes rather than overhauling the entire menu. The proof of the pudding, as they say, is in the eating. There's a waffle with blueberry thyme compote and granola with flax seed, lemony yogurt, and strawberries, and both dishes are good. The most interesting option is a poached egg served on shredded brisket and kale. (Vegetarians can replace the brisket with tofu.) It's a healthy take on hash, but more importantly (to me, anyway) it tastes good. Jim Cone, vice president of marketing for HGI, says that individual hotels may use premade brisket instead of making it themselves from scratch, but he also says he tasted Jacobson’s dish with premade brisket in Dallas recently and thought it was very similar to the dish Jacobson made himself. According to Cone, a couple of substitutions may be made by individual hotels (these depend on the ingredients they can get from local suppliers): Spinach may substituted for kale in the hash (Jacobson and Cone each pointed out that both kale and spinach are so-called super foods, very rich in nutrients), and plain yogurt may be substituted for the Greek yogurt Jacobson uses. The taste is similar, but Greek yogurt has a thicker, creamier consistency. ELSEWHERE HotelChatter talks more about the Top Chef

Travel Tips

Interview with Rolf Potts on his new book and on the "tourist" versus "traveler" debate

Mind the gap! That's the sign passengers see at London Metro stations, warning them to watch for the space between the platform and the subway car. But "mind the gap" is also a good advice for Americans traveling anywhere overseas. The gap, in this case, is between your expectation of what a foreign country will be like and the reality. No American travel writer has written as much—and as cleverly—about this gap between expectations and reality as Rolf Potts. Potts has written a new book, Marco Polo Didn't Go There (Traveler's Tales, $15). It collects many of his award-winning travel articles, which cover his attempt to crash the Thai set of a Leonardo DiCaprio movie, to go native in the Australian Outback, and to look at the Egyptian Pyramids in a fresh light. Reading the book is like meeting a backpacker who charms you for hours at a bar in Cairo or Bangkok with his tales of the road, told in a self-deprecating style. You want to buy him another round so that he'll keep on entertaining you. A great thing about seeing Potts's best work from the past decade collected together in one place is to see his avante-garde writing techniques. One of his articles, for instance, is written entirely in the second person, as in "Your two dollar hotel is just down the road...Your room is bare, but you like its ascetic vibe." One of the issues touched on in the book is whether there's a difference between "tourists" and "travelers." Sometimes Rolf seems to draw a distinction between them. On page 8 he quotes a backpacker in Thailand who said, "Tourists leave home to escape the world, while travelers leave home to experience the world. Tourists...are merely doing the hokey-pokey: putting their right foot in and taking their right foot out; calling themselves world travelers but experiencing very little." Rolf argues instead that "regardless of one's budget, itinerary and choice of luggage—the act of travel is still, at its essence, a consumer experience." But then, on page 25, Rolf seems to change his mind when he describes how, during his second attempt to infiltrate the filming location in Thailand for "The Beach", he landed a job as an extra: "On my first night of work, 21st Century Fox's handlers divided all the extras into two groups: "tourists" and "travelers."...The production assistants simply made their decisions on the basis of fashion. That is, if you had dreads or wore a sarong or sported tattoos or clutched a set of bongos, you were grouped together with the "travelers." If you kept your hair short and wore nice clothes or had a reasonably neat appearance, you spent your on-camera time as a "tourist." Though my suntan was lacking at the time, I made the cut as a "traveler" on the basis of my hair (which was longish) and clothing (which, while not suitably ethnic, was a bit tattered....Despite such reductive methodology, I'll admit I felt a small flush of pride as I took my place in the extras' tent with the other "travelers." Just like being picked first for a game of kindergarten kickball, I had proof that I had made the cut: I was a member of the elite." I recently interviewed Rolf by e-mail to discuss this and other questions raised by his book. Sean: Do you believe there is a difference between a tourist and a traveler, and if so, what is it? Rolf: At the most essential level, there is no difference between travelers and tourists. I touch on this in my first book, Vagabonding, where I write, "The tourist/traveler distinction has largely degenerated into a cliquish sort of fashion dichotomy: Instead of seeking the challenges that mindful travel requires, we can simply point to a few stereotypical 'tourists', make some jokes at their expense, and consider ourselves 'travelers' by default." Perhaps the most vivid illustration of this dichotomy in my new book comes in chapter 11, where I lay out how my Burmese barber in Thailand was probably the greatest adventure traveler I've ever known — and how all of his adventures were less a matter of bravado than staying alive and feeding his family. I wrote: "Does this all mean that we, as First World wanderers, should feel guilty every time we pack our bags and take a journey? I don't think so. But it certainly can't hurt to retain a sense of perspective as we indulge ourselves in haughty little pissing contests over who qualifies as a 'traveler' instead of a 'tourist.'" As for the endnotes to chapter 1, I was being ironic when I claimed that being chosen as a "traveler" by the producers of "The Beach" made me "a member of the elite." Obviously their selection criterion—choosing people on the basis of their looks—was ridiculously reductive. The childish flush of pride came from the fact that they considered me hip enough to be one of the cool kids. This had more to do with junior-high lunch-table vanity than a serious analysis of travelers and tourists. Sean: Backpackers have a bad reputation in some circles for being party-going layabouts who do not engage with the local culture. On page 173 of your new book, you serve up an impassioned defense of backpackers: "Outside of the predictable traveler ghettos (which aren't as insipid as press accounts let on), independent travelers distinguish themselves by their willingness to travel solo, to go slowly, to embrace the unexpected and break out from the comfort-economy that isolates more well-heeled vacationers and ex-pats. Sure, backpackers are themselves a manifestation of mass tourism—and they have their own self-satisfied clichés—but they are generally going through a more life-affecting process than one would find on a standard travel holiday. My experience at the Sultan [Hotel in Cairo] is a good example...Most of us studied Arabic and learned the rhythms of the neighborhood around Orabi Square; we attended Sunni mosques and Coptic churches; we lingered in tea shops and made Egyptian friends....Along with a stint as an expatriate, there are few other activities that—if approached mindfully—can sharpen the senses and tweak the perspective of someone who intends to leave home and experience the world." Is the real issue whether a person is "mindful" as they travel, not what his or her luggage or budget is? Rolf: I completely agree that meaningful travel experiences aren't tied to your budget or your luggage. In the endnotes to chapter 10 I was just defending backpackers against the media-driven notion that they're all oblivious, self-absorbed, cheapskate stoners. Naturally, backpackers have their own dumb prejudices and pretensions. Anthropologists have actually gone in and studied backpacker communities and found that when backpackers are hanging out together, they most often tell lies about two things: the amount of time they spend with local people, and how little money they've spent. Every social milieu, it would seem, has status games. In defending backpackers, I wanted to point out how it's a great rite of passage for travelers, especially young travelers. Many of the elements of mindful travel—going slow, utilizing local economies, getting off the beaten path, etc.—are intrinsic to backpacker ideals. I'm not saying you have to travel like a backpacker your whole life, but it is a good way to learn the value of slow travel. I'm not big on declaring one type of traveler better than another. Much of my first book, Vagabonding, is dedicated to debunking the social pretensions of travel. The value of travel doesn't come in comparison to other people, but in terms of how it enhances your own life in any number of ways. Sean: I'm going to continue to ask questions you probably won't be asked elsewhere during your "virtual book tour." What's an example from your book—if any—where you confront someone who feels smug about being well-traveled? Rolf: I don't know that I've ever personally confronted anyone for being smug about how much they've traveled. Why go to the trouble of getting upset just because someone is bragging about being well-traveled? It's like getting upset at someone because they brag about having a lot of money, or being good at tennis, or having gone to Harvard. Who cares? Let people keep their pretensions. In general, I think traveler "pissing contests"—regardless of whether they take place in a hostel lounge or an Explorer's Club banquet—are just kind of annoying, and I elect not to participate. One general piece of advice I might offer is to not get defensive when someone is talking about their travels. So your next-door neighbor went to Guyana and he wants to tell you all about it—is he showing off or just channeling the excitement of his journey? Odds are it's the latter—and if you reflexively judge him as a travel snob just because he went someplace exotic and enjoyed it, then you're the one who's being a jerk. In a way, returned travelers and new parents have a lot in common. They're both excited about what just happened, and they both tend to overestimate people's interest in it. So, just as it's polite to look at photos of that wrinkled little infant and ask some friendly questions, it can't hurt to take a little interest when someone tells you they've just been someplace interesting and off-the-beaten path. In all likelihood they're not showing off; it's just on their mind, and they want to share their excitement. Sean: We've all heard people return from trips overseas and say that their time abroad made them more appreciative of the U.S. Should we believe them when they say that? Given mass media and college educations, do we really need to travel to another continent to learn that America is a privileged country? Rolf: I think it's perfectly normal to come back from your travels with a better appreciation for the United States—just as Brazilians come home with a better appreciation for Brazil and Egyptians come home with a better appreciation for Egypt. One of the joys of travel is that it allows you to see and appreciate your home in a whole new way—not just in the economic sense but in the cultural and communal sense as well. Sure, education and mass media can make us aware of the differences between the U.S. and the rest of the world on an intellectual level, but travel brings it home on a gut level. I'm not just talking about extreme differences like wealth versus poverty; I'm talking about the whole myriad of differences, from social mores to individualism to religious freedom. It's one thing to ponder, say, the joy of shopping at Whole Foods, but it's another thing to come home and shop at Whole Foods after a month of getting food from poorly stocked kiosks in Moldavia. It's one thing to think about the hygienic value your nice hot shower, but it's another thing to enjoy a hot shower after a month in India, where people have to bribe local officials to get proper plumbing. You can intellectualize the joys of making out with your girlfriend on a park bench, but you appreciate this activity more vividly after having been in Saudi Arabia, where such public affection would attract the wrath of the religious police. It makes perfect sense that you better understand the freedoms and comforts of home after you've been to places where you literally can't enjoy those freedoms and comforts. It's one thing to read about, but another thing to experience it. I mean, come on. When someone eats an Argentine steak are you going to scold them for saying it tastes good because you'd already confirmed this sensory information from other sources? When you get kicked in the nuts do you refrain from howling in pain because this is universally accepted as an unpleasant experience? Of course not, when you experience something in a visceral way it's natural to let other people know about it. MORE You can follow the rest of Rolf Potts' virtual book tour online, or see him in person at one of 20 cities nationwide as he celebrates the release of Marco Polo Didn't Go There (Travelers' Tales, 2008). We encourage you to ask for the book at your favorite local bookstore or Amazon.com, and follow Rolf's tour diary at Gadling starting Sept 29th. Tomorrow's virtual book tour stop will be at BootsnAll.com. To read yesterday's tour stop, go to The 4-Hour Workweek. You can also ask Rolf questions at World Hum.

As insurer AIG struggles, is your travel insurance policy valid?

The short answer is, Yes. AIG Travel Guard is the largest provider of travel insurance policies in America. Budget Travel has praised the company in the past for its relatively cheap policies, responsive customer service, and flexible policy options. But AIG Travel Guard is part of AIG, or American International Group, an insurance company in the news today because of financial troubles. REVISED AND UPDATED AT 7p.m.,ET, on 9/16: The U.S. Treasury says it will rescue AIG with an $85 billion bridge loan. So what about your AIG Travel Guard insurance policy? Is it safe? I asked Dan McGinnity, a spokesperson, to comment. Here's what he had to say: The insurance policies written by AIG Travel Guard and other AIG companies are direct obligations of our regulated insurance companies around the world. These companies are well capitalized and meet or exceed local regulatory capital requirements. These companies continue to operate in the normal course to meet our obligations to our policyholders. The New York State Department of Insurance, which regulates AIG, said in August the company “continues to meet New York’s solvency standards and is able to honor its obligations to policyholders.” And as reported in an article in today’s Wall Street Journal, Standard & Poor’s said that AIG had enough money to pay claims and post collateral, if needed. All true. So, there doesn't seem to be any reason to worry right now, and it continues to seem to be a good idea to consider AIG Travel Guard for travel insurance. We have routinely recommended the company's policies, and we've found that it's typically cheaper to buy insurance directly from an insurer, such as AIG Travel Guard, than through a middleman, such as a major online travel agency or a major car rental company, who will tack on their own fees. UPDATE part two: 9/16: The CEO of AIG Travel Guard, John Noel, has issued a statement. Here's an excerpt: "AIG is different than other financial institutions that have been severely impacted by recent developments in the financial service markets. We have strong, well-positioned businesses in diverse markets around the world. We have a deep asset base, with stakeholders’ equity of $79.9 billion and assets of over $1 trillion. And as you know, Travel Guard has been a strong, dependable partner that has always been there for our travel partners and their clients. It may be of some comfort to know that independent sources outside of AIG also have confirmed our financial stability. Earlier today [on Sept. 15], New York's Gov. David Patterson announced that he had cleared AIG to borrow up to $20 billion from its operating subsidiaries to cover day-to-day needs. In making the announcement he stated what many of us already know -- AIG still remains financially sound. Let me assure you, AIG continues to rank among the largest and strongest insurance companies in the world. Not only do we have ample resources to pay our claims, but we continue to do so with a level of responsive service that is unmatched by any of our competitors. The key point is that state regulators monitor insurance companies, requiring them to keep enough cash on hand to pay out policies in a reasonable manner. While a large part of AIG is struggling, the part that sells travel insurance, AIG Travel Guard, is sound. *This blog post has been revised since it was first published.