How to Prevent Lost Luggage and Pack Wisely

August 11, 2006
Here are a few tips to increase the chance of keeping your checked-in baggage safe and sound.

PREVENTING LOST LUGGAGE

  • Put your name both outside and inside your bag in case your luggage tags fall off in transit; also, a copy of your itinerary inside will make it easier for an airline employee to find you if it becomes lost
  • Take a picture of your bags before you travel. You'll find having a photo of your lost luggage will be much easier than describing what your bag looks like at the claims desk
  • Pack a day's worth of clothes in your carry on--especially undergarments--so if your bags ever become lost you're not running around an unknown city looking for the essentials
  • Avoid short layovers: If you must connect through a second airport, be sure to leave enough time for you and your bags to make the next flight--a good rule of thumb is to try and leave at least an hour in between legs
  • Some airports are worse than others: Many British and U.S. airports are heavily backed-up in the wake of the foiled terrorist plot and may be more prone to misplace luggage. In general, Paris' Charles de Gaulle airport and Sydney International are among the world's worst as far as losing bags is concerned, so take heed before you fly through those airports
  • IF YOUR BAG IS LOST

  • If your luggage is lost or even damaged, it's important that you file a report with the airline within 24 hours of your arrival, or else your claim could be dismissed
  • Also, if your bag is lost for good, you'll have to list all the items inside to get reimbursed, so it's important to write down what's in your bag before you fly.
  • Airlines pay a maximum of $2,800 per passenger for lost luggage on domestic flights, although each carrier's policy is different. For example, many exclude coverage of jewelry, camera equipment, and medications.
  • When delays occur, airlines usually advance passengers cash or reimburse you for necessary items like toiletries and a change of clothes, so it's important to save your receipts
  • Also, make sure to carry the address of the hotel or hotels you'll be staying at. Once the airline locates your bags, most will ship them to you free of charge so it's important that you know where they should send them
  • There is hope: In 98 percent of lost luggage situations, bags are eventually recovered, most within the first 24 to 48 hours.
  • PACKING TIPS

    1. All the airlines have cut back on weight allowances¿if you check more than 50 pounds in a bag, you'll have to pay a fee (except for JetBlue, where the limit is 70 pounds), so pack light!

    2. Pack chronologically. If you know you're going to be golfing on your last day, pack it at the bottom.

    3. Put at least one outfit of yours in your companion's bag, and that way, if the airline loses your bag (or your companion's), you each at least have something to wear.

    4. Share the luggage load in general. When you travel with a group, decide ahead of time who's going to bring what. If you're sharing a suite or have adjoining rooms, you don't need multiple hair dryers and umpteen bottles of shampoo.

    5. Dry-cleaning bags stop clothes from wrinkling. Slide each garment into its own bag (leave the hanger at home) and place them flat on your bed, one on top of another. Then carefully fold the entire stack to fit it in your suitcase. Once you get to your hotel, hang everything up as soon as you reasonably can.

    6. Put shoes inside those plastic bags that the newspapers are delivered in. They're sturdy, just the right shape (long and thin), and at the end of the trip you can just throw the bags away. In fact, regular household items like soap dishes, film canisters, and contact lens cases can be used to hold delicate things like jewelry and small doses of over-the-counter medications.

    7. Place heavy items at the end of the suitcase that will be at the bottom when the suitcase is standing on end. This way the weight will hold the bag upright and it won't tip over.

    8. We love Ziploc bags! We use them for everything. To hold toiletries prone to ooze, to hold cell phones and wallets when we're on water rides at amusement parks, to hold umbrellas when they're wet but we don't want to carry them.

    9. Pack things inside of other things. Women's shoes inside of men's shoes, a camera inside a pair of shoes, etc.

    10. Pack a swimsuit in your carry on. If you're going on a cruise, you'll be able to hit the pool when everybody else is waiting for their baggage to be delivered to their cabins. And if your luggage is lost, you'll at least be able to swim.

    11. Consider shipping stuff ahead, especially baby supplies. You can order them from a company called Babiestravellite.com and they'll be delivered to your hotel.

    14. Write a master packing list on your computer; it should include everything you might pack for any given trip. Then, when you're going on a specific trip, you can cross off the stuff you won't need¿and you don't have to write up a new list for the next trip.

    Related Articles:

    BT Readers' Best Packing Tips

    Plan Your Next Getaway
    Keep reading

    New Airport Security Measures

    The U.S. Transportation Administration has introduced new airport security rules in light of the recent announcement of a thwarted terror plot in Britain. The TSA has posted answers to some frequently asked questions on their website and will continue to update them as measures evolve. Here are the major changes that affect travelers: At U.S. Airports: No liquids or gels of any kind will be permitted in carry-on baggage. Such items must be in checked baggage. This includes all beverages, shampoo, suntan lotion, creams, tooth paste, hair gel, and other items of similar consistency. Exceptions: Baby formula and medicines, which must be presented for inspection at the checkpoint. Prescription medicine that matches the passenger's name is permitted. Essential non-prescription medicines such as insulin are permitted. Beverages purchased in the boarding area, beyond the checkpoint, must be consumed before boarding because they will not be permitted onboard the aircraft. Laptop computers, cell phones and other electronic items ARE still allowed on board. Arrival time: Passengers should consult their individual airline, but the TSA recommends arriving at least two hours in advance of flight time. Again, keep in mind that if it is necessary to remove liquids at the checkpoint, time will be added to the process. Additional bag searches: There will be more hand searches of bags at the checkpoint and a bag check at the gate immediately prior to boarding the aircraft. Note: Passengers traveling from the United Kingdom to the United States will be subject to a more extensive screening process.

    Hello, Hallyu!

    There's a lot going on in South Korea right now. Thanks to the country's growing economy, its pop culture--including movies, music, television dramas, and fashion--has surged across Asia (and in turn has driven record numbers of tourists to South Korea). This cultural trend is called Hallyu ("Korean wave"), and it's coming to America. Korean singer Rain, often compared to pop star Justin Timberlake, recently performed in two sold-out concerts in Madison Square Garden and will appear in an upcoming Pepsi commercial with American singer Christina Aguilera. Meanwhile, Hollywood is remaking many popular Korean movies, including Il Mare, which was recently released as The Lake House and starred Sandra Bullock and Keanu Reeves. To introduce Hallyu to Americans, the Korean Cultural Service, an organization that represents South Korea's Ministry of Culture & Tourism, has teamed up with three other Korean organizations to produce a map of Korean restaurants in New York City. This handy guide lists top restaurants in Manhattan, plus romanized translations and descriptions of popular menu items. Download the printable map at koreanculture.org. We've reprinted some of the menu translations--and where you can sample these dishes. Menu Translations Bulgogi: Thinly sliced ribeye of beef marinated in soy sauce Bibimbap: Steamed rice served with assorted vegetables, beef, and hot pepper paste sauce Dolsot bibimbap: Steamed rice served with assorted vegetables, beef, and hot pepper paste sauce in a heated stone bowl Galbi: Grilled boneless short ribs in soy sauce Haemul-pajeon: Seafood and green onion pancake Japchae: Clear glass noodles sautéed with beef & mixed vegetables Kimchi: Spicy, lightly fermented vegetables (usually cabbage); served at every meal. The national food of Korea! Kimchi-jjigae: Kimchi stew Mul-mandu: Boiled dumplings Naengmyeon: Cold buckwheat noodles 5 Korean Restaurants in New York City Note: All of these restaurants are located in Koreatown (generally between 32nd and 36th Sts, between Broadway and Madison Ave.) 1. Gahm Mi Oak 43 W. 32nd St., 212/695-4113, bibimbap $12 2. Han Bat 53 W. 35th St., 212/629-5588, haemul-paejeon $12 3. Kum Kang San 49 W. 32nd St., 212/967-0909, bulgogi $20 4. Man Doo Bar 2 W. 32nd St., 212/279-3075, mul-mandu $8 5. Yoo Chun 5 W. 36th St., 212/563-3737, naengmyeon $10 For more information and menu translations, visit the Korean Cultural Service's website or the Korean Tourism Organization's website.

    Google Maps

    Last year, Google began allowing the public to use its technology to create customized online maps, free of charge. Since then, tons of companies--including BT--and regular people have programmed "mashup" Google maps that highlight selected locations with teardrop-shaped markers and info boxes, often with addresses, URLs, phone numbers, and commentary. Like bloggers, the mappers have interests that run the gamut. Maps may focus on bird sightings (geobirds.com), comic-book stores (hijinxcomics.com/maps/cbia), drink specials in Atlanta (atlspecials.com), strip clubs (stripclubmap.com), or New York City bicycling routes (nycbikemaps.com). Sites are generally produced by amateurs and are not comprehensive. Still, travelers may find them helpful; one, for instance, is dedicated to the most dazzling views in London (communitywalk.com/map/65). The foremost resource for maps is googlemapsmania. blogspot.com. Plug in a topic under "Search This Blog" or scroll through the subject list on the right-hand column. We recently found maps with markers for golf courses, hot springs, maternity-wear stores, hotels in Rome, brewpubs in Oregon and Washington, Tokyo sake bars, favorite scuba-diving sites, secret fishing holes, and Chicago hot dog stands. DIY Google Maps Can't find a map for the topic you're interested in? Create your own--if you're a card-carrying techie, that is. The detailed tutorial at google.com/apis/maps assumes you know JavaScript, as well as the longitudes and latitudes of the places you want on your map (searchable at geocoder.us). MapBuilder.net is a bit less confusing, but you still need to know basic programming.

    Hurricane Season Just Became a Safer Bet

    When a major storm hits the Caribbean, most airlines and hotels eventually wind up waiving the usual restrictions so that customers can change or cancel their plans free of charge. But because policies have traditionally been announced on a case-by-case basis--and at the last minute--you had little choice but to wait and cross your fingers. Now, after two brutal hurricane seasons, a few airlines and tour operators have taken steps to ease travelers' concerns. The best policies explicitly state that customers can make changes for free once the National Hurricane Center (nhc.noaa.gov) declares a hurricane watch or warning. Spirit Airlines allows you to rebook without a fee as soon as the NHC officially announces a hurricane watch at your arrival or departure airport. Clients of Worry-Free Vacations or sister company NWA WorldVacations who are headed to Mexico or the Caribbean can switch destinations for free after hearing about a watch or a warning, as long as the new booking leaves within seven days of the original departure. Or, for a $50 fee, you can request credit for another trip to be booked within 60 days. A few tour operators have beefed up their travel-insurance policies. Apple Vacations and TNT Vacations guarantee a free replacement vacation if a hurricane interrupts your trip. (An "interruption" is defined as a 24-hour period during which guests are displaced from their hotel.) In the past, you might have received company credit or a refund for the interrupted portion only. The policies cost $50--$70 extra for Apple Vacations, $95 for TNT. Cheap Caribbean.com's travel insurance, formerly an optional $49 purchase, is automatically included in all packages this year. With the policy, you're allowed to change or cancel your trip once without penalty up until three hours before departure--if the NHC announces that a hurricane is within 48 hours of your destination, departure, or connecting city. Beware, however, of hurricane policies that don't actually guarantee anything. Expedia first told clients of its Hassle-free Hurricane Promise last year: Agents will help rebook a ruined trip and try to convince hotels and airlines to waive fees. Essentially, Expedia will be an advocate for its customers--but isn't that what an agency is supposed to be?