Be your own travel agent, print your own boarding pass, pack your own snack — airlines practically invented self-service. Now American Airlines is testing a tag-your-own-bag system in Austin. Call it TYOB.
American will still make passengers show identification before they can lug their bags up onto the conveyor belt.
• It's just another way for us to lose jobs and give less service! —Brenda
• I do wonder how this saves time. What about the people that just can't get it right and screw up tagging their bags? —Al
• It must be nice for the employees since they don't have to lift heavy suitcases any more. —Rick
• They will soon be asking which passenger has a pilots licence and making us fly the plane ourselves. —Kris
• Ah, yes: the "Greyhoundization" of the less-friendlier skies. —George
Talk about flying on "autopilot." If it's a success at cutting costs, other airlines are likely to adopt this tag-your-own bag process, too.
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