Expedia launches rewards program

By Sean O'Neill
October 3, 2012

By April, every Expedia customer will have the chance to enroll in Expedia Rewards, a re-launch of the online travel agency's loyalty program.

But current customers can join the beta test, as Gary Leff was first to report. Why wait? Existing customers can go to the Expedia Rewards page and sign in using the "Join Expedia Rewards Beta" link in the center left hand column of the page.

During the beta period, you can earn points that will still count once the program becomes official.

Expedia's revamped rewards program is now the easiest to use of the major online travel sites. As before, users will earn a point for every dollar spent on hotel stays, redeemable with no blackout or expiration dates.

But following the upgrade, travelers may buy vouchers good for partial payment of a hotel stay and earn points when booking airfare, which oddly, they couldn't do before. You earn one Expedia point per dollar spent.

"Any time there's a change in the program people think it will be for the worse," says says Edward Nevraumont, Senior Director Loyalty Marketing Expedia. "This is a rare time where a company has made things better."

You can use your points to stay at 90 percent of hotels sold on Expedia or toward any airfare sold on Expedia. No blackout dates for redemption. Points won't expire for 18 months, and you can keep the points active if you have some spending via your Expedia account.

Another positive change is that if you use a lot of your points with hotels, Expedia will give you a better ratio of rewards to points. If you save up your points, you'll usually get greater redemption value for the points—bringing the program into line with the most popular loyalty programs out there.

Coming soon is a little "slider" icon, which will allow you to see how many points you can get for a redemption.

Budget Travel checked in with Randy Petersen, the ultimate guru of loyalty programs and founder of InsideFlyer and FlyerTalk, to ask his view:

"What we do know is that the hotel experience and reward has certainly become more important than even the mighty frequent flyer mile when it comes to the travel experience because after all most hotel guests aren't subject yet to paying a fee for checking in."

What do you think?

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Air miles hard to earn? Not with new card bonuses

This month, Steve Kamb began flying a 35,000-mile trip around the world, visiting 15 cities as different as Dublin and Bangkok, for only $418 in plane tickets. His budget travel secret? Starting in the fall of 2009, Kamb began to rack up frequent flier miles by taking advantage of credit card bonus offers and other tricks. You could copy Kamb by taking advantage of the current snowballing of point bonuses for airline-affiliated credit cards. Who knows? A year from now, you might have earned enough points to take "free" international trips, too. As Kamb recently told Gizmodo, his itinerary would have cost about $6,000, had he paid for tickets in cash. He instead spent half-a-year acquiring "tons" of miles by applying for credit cards. He used the cards for, he says, about $2,000 in purchases over half-a-year. He says he paid the cards off in full each month, and received enough miles for his purchases to qualify for promotional bonus mile awards. Want to earn big bonuses on your purchases? Sign up for a new airline mileage credit card and you'll receive a generous signing bonus. The following bonuses are rare opportunities, offering three times as many awards as were available just a year ago. Now through February 28, American Airlines and Citibank give you 75,000 miles and waive your first annual fee if you take out their platinum card—if you charge at least $4,000 in the first six months. As of this moment, the deal is no longer available by applying online, but still available if you call Citi at 888/766-2484. British Airways, Chase, and Visa allow select customer to earn 25,000 miles for getting a new card and another 25,000 for spending $2,500 within 90 days. You'll also pay no foreign transaction fees with this card, and a $75 annual fee. Continental will put 50,000 miles with your first purchase, and charge no fee during the first year, on its Chase card. Miles will still be good once Continental's merger with United winds up. Tips for first-timers: You will have to pay taxes and fees on your "free" flight. Miles earned without flying won't count to status upgrades. But the miles earned on one airline can be redeemable for travel on partner airlines. Have a spouse? Consider each applying for a card, to double your mile totals. Credit card advice: Fees can be high, so after you've gotten your free flight(s), rethink whether you want to keep the accounts. It's also not recommended to apply for new credit cards in the same year that you're applying for a mortgage or other major loan because your credit score may be temporarily lowered because of the application. The fine print: Know that banks don't accept every application, and you may not be able to take advantage of the offers mentioned here because of how you've used cards in the past or your current credit record. For inspiration, you can follow Steve Kamb travel via his blog, of course. FREQUENT FLIER RESOURCES The Frugal Travel Guy is a free site that Kamb says gave him invaluable strategies. To find the best deals for racking up miles, Gary Leff of View from the Wing recommends using reward search engine evreward.com. Gary's site is itself a great source if info on promotions. If you're juggling multiple reward cards, awardwallet.com is a free site that helps you keep track of them. The cards only work if you use them to spend money and earn points. You can enter a sample monthly budget into the free Mile Cards Calculator to see which card may be most rewarding for you. Once you've earned your miles, use Yapta's award-seat tracker to be alerted when a reward seat opens up on flights you've selected. Fee-based services offer alerts and tools for frequent fliers, too. Excellent ones include travelhacking.org and insideflyer.com. MORE FROM BUDGET TRAVEL Southwest waters down its Rapid Rewards program (15 comments) United, Continental and your frequent flier miles Do you turn your cell phone off on planes?

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What's the best day to buy a plane ticket?

You may have your favorite travel site, but often when you book matters more than which online agency you use. Tuesday at 3 p.m. Eastern is when airfares are their lowest on average, according to FareCompare, which gathers fare data from the same sources that major travel agencies use. But FareCompare is the only company that makes such a specific claim about the best time to shop for fares. It's hard to check independently. One voice of dissent is Airfarewatchdog, which scours travel databases for for flights and then fetches special sales that the major online travel sites miss. The site says there is no special hour to book plane tickets. Now The Wall Street Journal has weighed into the mix, reporting a vaguer claim that Tuesday, Wednesday, and Thursday are generally the best days to buy fares. One of its sources is Bob Harrell, who tracks fares for his consulting firm Harrell Associates. Airlines tend to make the bulk of their promotional fares available on Sunday night and Monday, says Harrell, and they tend to hike their fares at the end of the week. Harrell did a study of the past 90 days of fare changes for the Wall Street Journal, and found that prices for tickets tend to drop mid-week. The Journal also used Kayak to do a daily check of fares in 10 markets for the past two weeks. It again found that mid-week prices were lowest. So, what to make of all this? It seems best to buy your tickets in the middle of the week. That said, the biggest factor on the price of your ticket can be how far in advance you purchase your ticket. Early-bird buyers get the best fares. Buy a month or two in advance if you can. (See our earlier post: "For the lowest airfare, study says book eight weeks in advance.") Another tip: Use the fare prediction tools at Bing Travel and FareCompare to see if you should buy now or wait later for specific itinerary, based on historical data.

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A professional travel writer gets scammed

Yes, this can happen to somebody who is in the business, and who travels all the time. Seth Kugel, the New York Times' Frugal Traveler, writes this week about his experience getting ripped off while attempting to rent a London apartment via Craigslist. How did it happen? Much to his credit, Kugel admits that he just plain did some stupid things -- starting with using Craigslist, which is the Internet's unregulated Wild, Wild West, where scams abound. After finding an apartment at what seemed to be a fantastic price, he contacted the agent, who demanded that Kugel wire money to the owner's British bank account. Neither a credit card nor PayPal would be accepted. Kugel had made many such payments while living in Brazil, and so he agreed. Days before heading to London, however, Kugel received a message from the apartment agent, stating that he'd been arrested and that the flat was shuttered because the landlord hadn't paid taxes. The agent said he would try to get Kugel a refund, which of course never came. It was all a scam. How could Kugel have avoided getting ripped off? After going through the experience, and after doing plenty of research to find out what happened, Kugel himself is a great source of information, laying out a series of tips including: Use reputable and tested sites. Ones linked to at visitlondon.com, for example, not rental agents found randomly via Craigslist. Check for previous scams. Search Web sites like Scamwarners.com, Fraudwatchers.org, Scam.com and 419legal.org, to see if people have reported similar scams. And here's the biggie, absolutely critical tip: Always use a credit card. Credit cards will usually refund your money if something goes wrong. As the Craigslist scam information page (which I wish they forced you to read before clicking on an ad) notes: "NEVER WIRE FUNDS VIA WESTERN UNION, MONEYGRAM, or any other wire service—anyone who asks you to do so is a scammer." Now Kugel knows—and so should you. MORE FROM BUDGET TRAVEL: Trip Coach: Vacation Rentals Can You Spot the Travel Rip-off? Are Vacation Rentals Still Legit?

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New tool for bidding smarter on Priceline

If knowing the exact hotel you're booking matters less to you than getting the best deal in the right neighborhood, then nothing trumps the name-your-own price deals on Priceline. Simply choose your desired city and class of hotel and state what you're willing to pay. If you're worried about over-or underbidding, check out the new site The Bidding Traveler. It studies other people's successful bids and then uses that information to recommend the smartest bids for you to make. As you know, bidding too high on Priceline is a waste of money. But if your bid is too low, Priceline will reject it, meaning you'll have to change your request slightly to make another offer. Escape this dilemma by going to BiddingTraveler.com. Enter your destination and travel dates. The tool works for hundreds of cities. But we found that, so far, there's only enough data for useful advice in ten major cities: Boston, Chicago, Las Vegas, Los Angeles, New York City, Orlando, San Francisco, Seattle, Toronto, and London. More cities should have useful data in the coming weeks as more people use the site. Next, select the districts you're willing to stay in and the highest star rating of the hotel you want. The site will then suggest what starting bid and final offer you should consider. You can then select how many bids you're willing to make. The site will then tell you what dollar amounts to bid for each re-bid until you're successful. A tip: These days, Priceline accept or declines bids near instantly, but you will still burn up time when you're bidding and re-bidding. If you're in a rush, tell The Bidding Traveler that you'll make a few bids. The Bidding Traveler then takes you to Priceline, where you can sign in and follow its instructions. Budget Travel has written in the past about other sites displaying successful buys on day-by-day, such as the excellent BetterBidding and Bidding for Travel. (See "Search Strategically.") But those sites are far more complicated to use than The Bidding Traveler. MORE FROM BUDGET TRAVEL Priceline now guarantees your hotel bid is the best deal Think you know Priceline? Is Hotwire a safe bet for European hotel bargains?