What’s Your Favorite Airline?
Say the word “airline” to any traveler and you’ll get an earful: Opinions, anecdotes, gripes, suggestions, outrage, and sometimes even some happy memories.
About those “happy memories”: Consumer Reports (consumerreports.org) recently surveyed 55,000 members to rate major air carriers. The people surveyed had logged nearly 98,000 domestic economy flights and more than 8,000 first-class and business flights, and responded to factors including seat comfort and legroom, cleanliness, service, food and beverages, Wi-Fi, and pricing transparency. We’re finding Consumer Reports’ survey results enlightening and inspiring.
Southwest topped the list of airlines, with high scores for service, check-in, and cleanliness, and also scored well for pricing transparency. We’re not surprised, as we’ve appreciated Southwest’s listing of fees and free two-bag check-in policy. Other domestic carriers that ranked favorably include Alaska Airlines, JetBlue, Virgin America, and Hawaiian Airlines. Alaska and Hawaiian both ranked especially well among first-class and business travelers. As for those airlines that didn’t rank as well? Let’s just say it was “the rest of them” and leave it at that.
PEOPLE SAY “NO” TO HIDDEN FEES
Coach passengers are not fond of unclear pricing policies and hidden fees. More than half of the survey respondents told Consumer Reports that they had paid extra to select a better seat and 40 percent were charged an extra fee to check a bag.
IS COACH GETTING LESS COMFORTABLE?
Thirty percent of surveyed coach passengers said their seat was uncomfortable, with seat comfort and legroom being a major negative factor on economy flights. Similarly, food and beverages (both complimentary and paid) were ranked below average by coach passengers, and most airlines ranked poorly for Wi-Fi and entertainment options.
WHAT’S YOUR FAVORITE AIRLINE?
Now it’s your turn: We want to know which domestic carrier you rank number one. Post a comment below, email us at email@example.com, or follow us on social media to get in on the conversation.
This Could Be Your Passport to Big-City Savings
If you've visited a major American city like Seattle, San Francisco, or New York in the past 20 years, you've probably heard of CityPASS—since 1997, the company has offered discounted, prepaid admission to a variety of destination-specific attractions, and between the rave reviews and the 17 million-plus tickets sold, the people have shown that they’re here for it. CityPASS is now active in 12 locations, with a new one coming in 2018, and it’s introduced a host of improvements to the roster over the years. For the latest on its offerings and amenities, read on. 1. Get Artsy in San Francisco As of March 1, the CityPASS booklet for the City by the Bay includes admission to the revamped San Francisco Museum of Modern Art (sfmoma.org), and passholders receive a three-day unlimited-ride Cable Car and Muni Bus Passport to get there. Check out the museum’s $305 million expansion and take your time wandering through the recently enlarged gallery space—there’s three times as much to see as before, with rotating exhibitions (look for one focused on the latter half of René Magritte’s career, with works never before seen in a U.S. museum, coming in May), a floor almost entirely dedicated to the Pritzker Center for Photography, and pieces commissioned especially for the new space, in addition to favorites from the permanent collection. For $89 for adults and $69 for children ages 5-11, passholders can choose between SFMOMA and the Exploratorium, a family-friendly learning lab and museum with interactive exhibits combining science, art, and education; they’ll also receive prepaid admission to the California Academy of Sciences, a Blue & Gold Fleet Bay Cruise, and the Aquarium of the Bay, for savings of 45%. (Everyone needs a ticket for entry at SFMOMA, but kids under the age of 18 get in free, so if you’re traveling with youngsters, the Exploratorium option probably offers the most bang for your buck.) 2. Choose Your Own Adventure in the City of Brotherly Love The normal CityPASS model offers a set number of tickets for a set price, but visitors to Philadelphia now have the option to customize their approach and decide whether they want to see three, four, or five of the 12 attractions on offer, starting at $49 for adults and $34 for kids age 3-12. Can’t decide between the Museum of the American Revolution, the Philadelphia Zoo, or the Eastern State Penitentiary? Don’t panic: You can pick on the fly and visit sights in whatever order you prefer, as long as you do it within nine days of your first use. 3. Make Plans on the Go If you’re tempted to explore but nervous about spending a good chunk of change on a bundle of paper tickets you may or may not lose by the end of your visit, consider a destination with a mobile ticket option—so far, that's just New York, Tampa Bay, and Toronto, but the aim is to roll it out in all 12 cities by the end of 2018. Another upside to the digital revolution: Tickets download in the language selected when browsing the CityPASS website for a seamlessly translated experience.
Where Will You Go for Spring Break?
From this corner of the northeast, where we were pummeled with two back-to-back storms in less than a week, it’s hard to believe that winter's ever going to end. But as long as the airports are open, we have a way out—spring break is right around the corner, and it’s not too late to plan your escape. Where to go, though...that’s the question. To help you decide, booking site Kayak looked at six months’ worth of spring-break searches from this year and compared them to last year’s results to track destination trends and pricing, for a comprehensive guide to vacation inspiration. To tailor your search to your travel style, read on. 1. If you want to keep up with the in-crowd... Check out Kayak’s state-by-state breakdown, which lists the most frequently searched destinations across the country. As you’d expect, warm-weather locations like Mexico, Hawaii, and the Caribbean are perennially popular, but there are a few surprises mixed in as well: Rhode Islanders and Alaskans alike are eyeing trips to Music City, while internationally, Americans from Alabama to Wisconsin are looking at far-flung locales like Tokyo. (And given that fares there have dropped 5% from last year’s rates, it’s not hard to see why.) 2. If you just want to relax on a beach… After a particularly rough hurricane season, Caribbean islands like St. Thomas and Turks & Caicos are bouncing back, but the airfares aren’t following suit: On average, flights are still less expensive than they were this time in 2017, and with interest waning year over year, there are plenty of deals to be had. Domestically, Hawaii is fast becoming one of the most popular spring break destinations, thanks to new airline routes connecting it to the mainland, and Florida is maintaining its appeal, boasting half of the top trending domestic destinations in Kayak’s roundup. And it’s not just the reliable stand-bys like Orlando, Miami, and Fort Lauderdale—this year, travelers are increasingly considering lesser-visited cities like Punta Gorda, Destin, and Valparaiso. 3. If you want something a little more high-brow… Europe has an enduring appeal, and this year’s top-ten list of trending international spring break destinations features a whopping six continental cities, and they’re mainly under-the-radar choices that offer cultural history with a dose of warmth weather, such as Santorini, Porto, Valencia, and Lyon. But the big-name cities are still drawing plenty of attention as well: Mississippi residents are most interested in Rome, Oregonians are intrigued by Amsterdam, and Missourians have Paris on the brain. 4. If all you really want is a great deal… Good news, bargain hunters: With prices dropping to desirable destinations around the world, you’re bound to find someplace that sounds appealing, whether you prefer to wring the last drop out of winter or get an early start on your tan. If you’re looking to stay cool, flights to Vancouver and Calgary are hovering around $300, on average, while fares to Reykjavik have dropped 7% since 2017. On the warm-weather tip, consider that island life: Flights to Turks and Caicos and St. Thomas are both down 14%, and you can get to the West Indies for up to 20% less than last year, with flights to Trinidad and Tobago and Puerto Rico ringing in around $430 and $248, respectively. Closer to home, from Las Vegas to Key West and San Diego to Santa Fe, you’ll find median airfare for less than $500—and even as low as $250.
The Best Time to Book a Hotel
It may be smart to buy your plane tickets a few weeks in advance, but when should you book that hotel room to lock in the best rate? If you’re traveling to Europe, the Middle East, or Africa, the answer may be sooner to departure than you’d think. According to expense-management company SAP Concur’s 2017 data, you’ll get the lowest average rate if you play the waiting game. Score a Deal It may seem counter-intuitive to leave it late, but to hit that sweet spot between available inventory and pricing, you’ll want to book just three days ahead—or less. Plenty of travelers are leaving money on the table in this regard: Though the majority of hotel stays are reserved at least eight days out, booking 15 days or more in advance comes with an average 18% surcharge. If you’re looking for luxury for less, you’ll want to be even more patient, as SAP Concur found that same-day reservations for high-end hotels in Paris and Frankfurt cost less than bookings made at least a month out. (Not in London, though—there, bookings at swanky properties cost 7% more on the day-of than 30 days in advance, so you’ll want to monitor prices on a city-by-city basis to get the most bang for your buck.) Consider the Season Tempted by the recent flood of cheap flights to Europe? Spending the summer on the continent may sound appealing, but you’ll be battling the crowds and paying more for the privilege; instead, target a winter break and travel from January to March, and you’ll be looking at rates nearly 10% lower than the rest of the year. Whenever you decide to go, though, make sure you check the cancellation policy for the hotel you’re hoping to book and try to hold out til then—last-minute cancellations mean readily available inventory, and if you're willing to gamble, it could mean big savings. How close do you cut it when you're planning a trip? Do you like the thrill of an eleventh-hour hotel deal, or are you willing to pay a little extra for peace of mind? Tell us about it in the comments.
How to Fly for Under $400 Round-Trip
We’re always on the lookout for a good deal, and a new tool has emerged that will help you book domestic or international travel on the cheap. The team at Kayak recently looked at data from a year’s worth of searches (1.5 billion or so) to recommend the best places to go each month for less than $400. Using Kayak along with a bargain lodging tool may yield surprisingly great travel deals. Here's how to make it happen. 1. KNOW THE RIGHT TIME FOR A WARM-WEATHER GETAWAY A bargain fare for a warm-weather destination might seem hard to come by in the middle of winter, but it turns out it may be just as good for your wallet as it is for your mental health. Kayak’s top picks for January are Turks & Caicos (average fare $309) and Long Beach, California ($138), while Atlanta ($216) and Puerto Vallarta ($338) are the site’s recommendations for December. 2. HEAD TO THE BIG CITIES IN WINTER, SPRING, OR FALL Look for urban getaways like Chicago in February and Boston in March, or catch the tail end of winter-sports season in Denver or Calgary with cheap fares in April. As we’ve mentioned before, shoulder season offers a great opportunity to visit popular destinations at a fair price, without sacrificing on the weather front. See also: Mexico City in May and Cabo in September, both for right around $300. 3. THESE DESTINATIONS ARE (ALMOST) ALWAYS A GOOD DEAL In general, Mexico and the Caribbean performed well overall, and Canada was a big hit year-round, so look close to home if you want a new stamp for your passport without putting in too much time on a plane. 4. STAY FLEXIBLE TO MAXIMIZE SAVINGS If you have some vacation time to burn and some flexibility, the Kayak site may inspire you to book affordable trips you hadn't planned on, with plenty of domestic flights under $200 and overseas destinations under $400.