Introducing the Cranky Concierge

By Sean O'Neill
October 3, 2012

Which travel news blog would I read if I could choose only one? The Cranky Flier, written for the past three years by former airline employee Brett Snyder.

The blogs I enjoy most are the ones done by somebody who is obsessed and who can convey their enthusiasm and knowledge clearly. There are dozens of fantastic blogs about travel out there, but I've learned more about the industry from The Cranky Flier than any other blog.

Brett Snyder is a self-described airline dork, and his posts can get incredibly detailed. Fascinated by planes since he was a kid, he volunteered at Traveler's Aid at a local airport when he was a teenager. He's worked for several well known airlines. For many years, he was one of the airfare analysts who monitor the fares of rival airlines and respond as quickly as possible to match prices.

If you're somebody who would like to tap into Brett's knowledge without having to read three years of superdetailed blog posts, you'll be glad to know that today he's launched Cranky Concierge, which he calls "a personalized air travel assistance company for those fliers who would like to have an airline dork watching over them."

For $30 for all passengers on an itinerary (with a money-back guarantee), Cranky Concierge will help you pick the optimal flight options. But he's not a travel agent, so he's not going to be trying to sell you tickets so that he can get a commission. What he will do, instead, is answer your questions about ticket buying, send you e-mails with info on the status of your flight on the day of your trip, help you in the event of a cancellation (including assisting you in obtaining a night at a hotel if you get stuck at an airport). Best of all, if an airline does you wrong, Cranky Concierge will try to get you compensation, such as by helping to draft complaint letters and directing those letters to the most appropriate contacts.

Find full info at Cranky Concierge.

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Russia's new high-speed trains cause a commotion

Moscow and St. Petersburg are about to join the ranks of major European and Asian cities linked by high-speed rail service. Russian Railways has purchased Siemens' cutting-edge trains—dubbed Sapsan, Russian for a peregrine falcon—at a cost of $52 million each. Instead of a traditional locomotive, the Sapsan has electric motors attached to wheels all along the train cars. It's also been modified to contend with notoriously frigid Russian winters. In a high-profile test run in St. Petersburg last week, the Sapsan got as high as 150 mph; its average speed along the approximately 400 mile route will be 107 mph. The service, which debuts in December, cuts the trip to Moscow to 3 hours and 45 minutes, about 45 minutes faster than now. Tentative plans call for service between Moscow and Nizhny Novgorod from March 2010 and between St. Petersburg and Helsinki, Finland, from September 2010. There are even rumors that the Sapsan will reach the Black Sea resort town of Sochi—host of the 2014 Olympics and one of Putin's pet projects. But the Sapsan loses steam when you consider that the high-speed AVE train is more than an hour speedier as it zips between Madrid and Barcelona, a distance comparable with St. Petersburg to Moscow. Outdated tracks hold back the Sapsan (which may not come as a surprise in a country known for epic, erratic train journeys in sleeper cars). Business Week described Russia's investment in Siemens' trains as making "about as much sense as driving a Ferrari on a dirt road." The U.S. suffers a similar problem: a lack of investment in train tracks that restricts even the Acela, our only available high-speed train option, which also maxes out at 150 mph. Siemens has its eye on the billions in stimulus money designated for high-speed train travel and hopes to sell the U.S. these same trains, according to New York Times. Find out more about how high-speed trains measure up around the globe—and how their prices compare to air travel—in our report, The Fastest Trains on the Track.

Inspiration

Up All Night in Paris: The Nuit Blanche art party

Bertrand Delanoë will probably go down in Paris history as "The Fun Mayor." Under his leadership, the city has launched Paris Plages and the Velib' bike-sharing program. The city has also begun Nuit Blanche, an annual celebration of contemporary art. Nuit blanche means sleepless night, so you won't be surprised to learn that the event takes place in the wee hours. This Saturday (Oct. 3), installations will be open for free. Public viewing begins at 7 p.m. But most of the hundreds of thousands of visitors will opt for after-Midnight art. Curious minds and culture vultures will be packing the streets until close at 7 a.m. This eighth edition of the Nuit Blanche festival will be centered around three neighborhoods in Paris. Châtelet-Marais and the Latin Quarter are to be expected, but 2009 also features an extraordinary trail through the 19th arrondissement. This northeastern side of the city, which houses more working artists than any other, will host a smattering of sites in and around the Parc des Buttes Chaumont. This wild and hilly landscape, which long ago inspired surrealists like André Breton, will filled with light installations (and probably a few libations) until the sun comes up. Download the full program in English, if you like. Practical Info: For the night of Nuit Blanche, the Paris Métro (subway) line 14 will be running all night. Line 11 (which runs northeast from the center toward the Parc des Buttes Chaumont) will also run all night, except for stations at République and Belleville. All other lines will close around 2 a.m. Taxis will be almost impossible to find, so plan to walk, bike, or use the Métro. MORE FROM BUDGET TRAVEL Our Affordable Paris series

News

This Weekend: The world's longest pedestrian bridge opens in Poughkeepsie, N.Y.

If you thought New York City's High Line was an impressive reinvention of a former elevated rail line as a public strolling ground, wait until you see the Walkway Over the Hudson, opening Saturday. The 120-year-old Poughkeepsie-Highland Railroad Bridge has been transformed into a 1.25-mile-long pedestrian park—the world's longest bridge of its kind—linking the city of Poughkeepsie and the town of Lloyd in New York. Whereas the High Line offers respite a leisurely 30 feet from the ground, the Walkway Over the Hudson looms 212 feet above the water, offering stunning views of the Hudson River valley to walkers, runners, and bicyclists alike. Officially a state historic park, the walkway has also been named a National Recreation Trail and will eventually connect to 27 miles of rail trails and riverfront parks, much of which will be completed next year. Opening weekend events begin with Friday night's Grand Illumination, in which 1,000 volunteers will carry paper sky lanterns in a promenade across the bridge, illuminating it for the first time, and then release the self-extinguishing lights into the sky, followed by a fireworks display. The walkway will not yet be open to the public, but anyone can view the illumination from Waryas Park in Poughkeepsie and across the river at Oakes Road in Highland (a hamlet in Lloyd). (Check out the events Webpage.) Saturday starts with a re-creation on the river of the famed Poughkeepsie Regatta, hosted by nearby Marist College's crew team. Other activities include music and folk art festivals and river cruises in Waryas Park and the Highland HudsonFest. Also in Waryas Park and in Highland, large screens will broadcast the day's early events from the walkway—including official grand opening ceremony remarks by New York Gov. David Paterson, a parade across the bridge of puppets signifying the flora and fauna and history and culture of the Hudson Valley, and an Old Rhinebeck Aerodrome biplane flyover—until 3 p.m. when the bridge officially opens to the public. That evening, visitors to the bridge are encouraged to don glow-in-the-dark clothing and accessories (break out the glow sticks!) as part of a night circus and light show. The events spill over into Sunday, when the walkway will be open 8 a.m. to 7 p.m. The bridge is within walking distance of Poughkeepsie's train station, accessible from NYC and from any city with an Amtrak connection. For this weekend's events, check walkway.org for parking and shuttle bus information. The opening is part of New York's Hudson-Fulton-Champlain Quadricentennial celebration commemorating the 400th anniversaries of the voyages of Henry Hudson and Samuel de Champlain, and the 200th anniversary of Robert Fulton's spearheading the first long-distance steamboat trip, which traveled up the Hudson River. The bridge was the longest in the world when it opened, and at one point 3,500 train cars crossed it daily, but a 1974 fire shut the tracks down for good. Repurposing the bridge for public use has been a project 17 years in the making.