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Confessions of a Lifetime Hotel Concierge

By Liza Weisstuch
January 12, 2022
hand about to ring concierge bell
Oleg Doroshin/Dreamstime
Concierges meet a lot of people, see a lot of things, and field a lot of intriguing requests. We checked in with a woman in Washington, D.C., who's seen the world from her desk in a hotel lobby.

Cynthia Van Zandt has seen a lot from behind her desk—guests panicked because of lost luggage, couples euphoric from a recent engagement, families excited for a graduation ceremony, businessmen and women anxiously on their way to give career-making presentation. As concierge at Sofitel Washington DC Lafayette Square for 11 years (and other hotels for several years before that) she’s met—and helped out—people from all over the planet. How, you ask? Let us count the ways. She’s zoomed to the airport to deliver a left-behind iPad, and tracked down where to buy catheters and rare European game meat. She’s made such an impact throughout her career that she was awarded membership in the Les Clefs d’Or, a national professional society of hotel concierges that only accepts people based on recommendations. Ask Cynthia about her work, and she will tell you how lucky she feels, how there’s never been a doubt in her mind that she made the right career choice in her life. She’ll also tell you that it comes with intense challenges.

“I’ve always worked in fancy hotels, but the job isn’t as glamorous as some might think. It’s the hardest profession there is," she says. "You have to love people and love taking care of people. You’re seeing them at all of their moments, high and low.” We checked in (no pun intended) with Cynthia to get the skinny on some of her more memorable moments and astonishing feats she pulled off.

1. A Wizard in Disguise

One morning, two little boys and their parents were checking in. They had clearly never been to a hotel before, and they were trying to grasp what it meant to have access to the comforts of home while they were so far away from home. Cynthia greeted them, explained that she could help them if they got hungry or if they wanted an extra pillow. She could help them get anyplace and answer any questions about where to go in the city.

“So, you’re like a wizard?” the boy asked matter-of-factly. Cynthia still laughs when she tells that story.

2. Baby’s Very First Hotel Stay

Cynthia has met no shortage of couples on their honeymoon in the nation’s capital. Babymoons are a tad less common. A young pair was visiting from Europe, their final trip as a party of two. Soon after, they returned to D.C. as a party of three and checked in again. To welcome them back, she gave them a toddler-size Sofitel bathrobe. They thanked her and went on their way. Less than two years later, they emailed her a photo of the baby all dolled up in the robe. “It was so lovely to know that they remember us. I had to take a minute,” she said wistfully.

3. A Last-Minute Valentine’s Day Triumph

Few days of the year are busier for the hotel industry than Valentine’s Day. One year, a high-rolling man wanted to surprise his girlfriend, but he made the unfortunate mistake of waiting to the last minute to figure out how to do that. Well, in a rookie’s hands it would have been unfortunate. But Cynthia did not balk when, at 4:30 p.m., he asked for his room to be filled with 1,000 red roses. By that point in the afternoon of Valentine’s Day, it’s slim pickings for flowers in any city. But Cynthia’s connections run deep and wide, and within 30 minutes, the roses were delivered and his room transformed into a romantic fantasy world.

4. Detective Work

A good concierge never reveals her secrets. If you don’t believe us, just ask Cynthia about the time a family that was staying at the hotel for their son’s graduation from George Washington University. The parents asked her to get hold of the graduate's kindergarten picture for a celebration they were throwing for him. And get hold of it she did. “The world is much smaller than we think,” she said in response to us asking her how. “You just have to do a little detective work and be creative in your thinking.”

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Inspiration

Just Back From: San Juan, Puerto Rico

I got the word in early fall: One of my best friends, the one I’ve known since kindergarten, would be getting married in December—in Puerto Rico. In winter. Faster than you can say “bikinis and beaches,” I checked that “yes, will attend” box and started planning what would turn out to be a near-heavenly couple of days in San Juan and its surrounds. Nuptials aside, here’s how I did it. Day 1: Acclimation and Exploration (Maya Stanton) My flight landed a little after noon, and as we made our way from the airport to Old San Juan, we pulled over at Ocean Park for a quick sun-and-sand fix. A local go-to, especially when compared to Condado, a posh beach to the west that sees its fair share of well-heeled traffic, Ocean Park’s sparkling waves and soft sandy shores warmed me to my cold Brooklyn core. (Maya Stanton) Dose of vitamin D acquired, it was on to the historic old town. We wandered the cobblestone streets, peeking into shop windows and admiring the colorful colonial-style buildings, eventually arriving at Castillo San Felipe del Morro (nps.gov/saju) on the northwestern tip of the city. One of several forts and a defense wall that make up the San Juan National Historic Site, El Morro was built by the Spanish between 1539 and 1790 to protect their colonial territory, and it later served as a U.S. military base during both World Wars. (Have an annual National Parks pass? Bring it along for free entry.) From its perch overlooking the ocean, the fortification is also a great place to catch the sunset. Take in the show from the ramparts, or find a spot on the grassy esplanade out front, let the kids run around and wear themselves out, and watch the kite-flyers in action as the sun dips into the sea. (Maya Stanton) By day, Old San Juan is swarming with people—cruise-ship passengers, tourists, and locals alike—but by the time we ventured out for dinner, it’d emptied out a bit. Heading south toward the docks, we stumbled upon Calle Fortaleza, a pedestrian street leading toward the governor's mansion, where rows of colorful umbrellas hang overhead; an hour or two earlier, the installation had been packed, and now we practically had it to ourselves. Of course, those crowds had to go somewhere, and if the hour wait time was any indication, they were all at Verde Mesa (facebook.com/verdemesa), a Mediterranean-Caribbean restaurant on Calle de Tetuan, on the quarter’s southern edge. With time to kill, we ducked around the corner to Barrachina (barrachina.com), a restaurant claiming to be the birthplace of the piña colada, and ordered a round of the cheap, frosty beverages—a filling yet satisfying aperitif. Then we splurged on dinner: richly spiced Moroccan lamb stew, charred octopus, and zingy chayote salad. We were here to celebrate, after all. For a nightcap, it was off to La Factoría (colectivoicaro.com), a boisterous, dimly lit warren recently named one of the World’s 50 Best Bars. With a DJ spinning in the back room and a young, enthusiastic crowd dancing away, the vibe belied the serious, complex cocktails; the Loma de Tamarindo, in particular, was such a compelling smoky-spicy-tart blend of mezcal, tamarind, chocolate, and habanero that it called for seconds. Day 2: Dining and Discovery (Maya Stanton) The next morning, we were up and out early, determined to cram as much as possible into the the day. Fueled by strong coffee and Mallorca sandwiches, sweet rolls loaded with breakfast fixings, pressed and dusted with powdered sugar, from La Bombonera (facebook.com/labombonerasanjuan), a historic bakery and café, we ambled northeast through the narrow streets and tree-lined plazas toward Castillo San Cristóbal, part of the city’s fortification system, built between 1634 and 1783 to guard El Morro and the rest of San Juan against land attacks from rival nations like England and Holland. We explored the underground tunnels on the fort’s lower level (be sure to check out the dungeon with a wall covered with roughly sketched ships, thought to be the work of a captain awaiting execution for mutiny), before climbing up to the third level’s observation area for unimpeded 360-degree views of the city. Back down on earth, we poked around in the shops, ogling the art at Galeria Botello (botello.com), sampling the hot sauces at Spicy Caribbee (spicycaribbee.com), admiring the larimar-laden jewelry in various windows, and finally succumbing to a necklace purchase at MUNS (munsjewelry.com). For lunch, we took an Uber to Santurce, an artsy neighborhood east of Old San Juan. We were bound for Jose Enrique, a modest place, though its screaming neon-green facade might suggest otherwise. The menu features traditional fare, the kind of dishes you’d find in grandma’s kitchen, kicked up a notch or two with pristine ingredients and professional plating. The place fills up at dinner time, with people queuing up outside, but on this particular afternoon, the wood-beamed, tile-floored dining room was mostly empty, so we were free to requisition the neighboring table for our overflow. It was all stellar, from the simple salad of local arugula to the crab tostones to the minutas (tiny fish, fins and all) to the fried lobster and plantains. Rolling out of the restaurant after such a feast, some walking was in order. We strolled past the contemporary-art museum (mac-pr.org), the Smithsonian-affiliated Museo de Arte de Puerto Rico (mapr.org), and Centro de Bellas Artes Luis A. Ferré (cba.gobierno.pr), a performing-arts venue, all located within a few-block radius, and through the farmers market at La Placita, Santurce's historic plaza. A night-time hot spot for street party–style drinking and dancing, that afternoon the outdoor tables were sparsely populated, with a handful of locals sipping rum and cokes and exchanging small talk with tourists as salsa music played quietly in the background. (Maya Stanton) Before we knew it, evening had snuck up on us. From the next block over, the cocktail list at sceney Santaella (santaellapr.com) was calling our name; we opted for the two-bite empanadillas stuffed with chorizo and cheese, and refreshingly cold, tongue-tingling palomas to wash them down. (The restaurant has since instituted a weekday happy hour with discounted drinks and snacks at the bar—an event that would’ve been most welcome during our time in town.) And with that, we called it a night. Day 3: Rainforest and Relaxation (Maya Stanton) For my last morning on the island, I’d booked an hour-long horseback ride ($39) at Carabalí Rainforest Adventure Park (carabalirainforestpark.com), 45 minutes from San Juan, on the outskirts of El Yunque National Forest. Normally, the park can arrange transportation to and from some of the hotels in town, but since I was scheduled for an 8:30 a.m. weekday ride and their vans require a minimum of four people to operate, I was on my own. The Uber cost as much as the horseback ride itself, but the experience was worth it: My guide and I were the only ones out and about, and he pointed out local plants and animals as we rolled down the trail, chatting about the area’s history and stopping for a well-positioned photo op along the way. (Maya Stanton) There was one thing left on my to-do list: the beachside kioskos at Piñones, on the island’s northeastern shore, so half an hour after I dismounted, I was joining the line at Kiosko El Baricua (facebook.com/kioskoelboricua) for made-to-order treats and blessedly cold beers. The menu offers eight categories of local snacks, and in the name of science, I ordered something from almost every one, from skewered-meat pinchos to deep-fried turnover-style Puerto Rican tacos, though the crab pastelillos (turnovers), salt-cod and taro-root alcapurrias (fritters), and beef-stuffed plantains (piononos) were the best of the bunch. I crossed the street with my greasy paper bag and condensation-slicked Corona, spread out my towel, and sunk my toes into the sand. I'd be back in New York in a few hours, but at the moment, it felt light years away.

Inspiration

4 Authentic Small Towns of Lazio, Italy

Italy’s Lazio region includes Rome; but most travelers aren't aware that there's lots to do and see outside of the big city. We spent a week in the north of Lazio, to immerse ourselves in the culture and history of a little hill town, Soriano nel Cimino, and to explore some even smaller villages nearby. 1. Soriano nel Cimino Soriano nel Cimino sits atop a large hill on the foot of Monte Cimino (hence the town’s surname). The town’s hilltop castle was built in the 13th century; it boasts views of the valley and nearby Mount Cimino. One room houses a display of dozens of antique phonograph devices spanning the history of music reproduction - from Victrolas to jukeboxes. And they’re still working! A museum docent offers demonstrations of many of the devices. The display room is a former chapel; a statue of the Virgin Mary presides over a 1960s jukebox (while we were there, she watched as we listened to The Beatles). From the 1800s until just a few decades ago the castle was used as a prison, and one wing still retains the stark solitary-confinement cells. Mount Cimino is part of a vast UNESCO World Heritage site, an old-growth beech tree forest. The area is also covered by chestnut trees, and chestnuts are an important part of Soriano’s culture and cuisine - among the town’s frequent festivals is an annual chestnut festival, celebrating this staple food of the region. We happened to be in town for Carnevale (like Mardi Gras, the week before Lent), an afternoon of revelry including large amounts of confetti, silly string, and throngs of people of all ages in costumes of all types. One of the locals we met described the steep slopes and winding stairways in town: “In Soriano, you’re always either going up or going down.” The only flat spot in the entire town is its central piazza, a bustling center for socializing and daily business (and, as mentioned, confetti-fueled festivals). On one side of the square, the twin bell towers of the Cathedral of Saint Nicholas ring out each hour; at 8 AM, noon, and 5 PM its bells compete with a wailing siren, a holdover from the town’s agrarian past. The cathedral holds relics of Pope John Paul II - a certificate shows that his blood was enshrined there in 2014, a point of religious pride to the locals ever since. Soriano has a population of around 10,000 people, which by our “Little Roads” standards is a big town. Some of its neighbors are even smaller villages, with many points of interest. 2. Vitorchiano The medieval walled town of Vitorchiano is flanked on two sides by sheer stone cliffs, which helped it resist superior military forces. The town prides itself on its historical devotion to Rome: In the face of opposition from hostile city states in the 13th century, Vitorchiano was singularly granted the right to bear the emblem “SPQR” - Senatus Populusque Romanus. The town’s gates and coats of arms still bear this emblem. The cliffs on which Vitorchiano are built are made of a volcanic stone called peperino. (Many towns in the region, including Soriano, are built on and from this stone.) This is the same type of stone from which the Moai statues of Easter Island are carved. In fact, thirty years ago a group of visitors from Easter Island visited Vitorchiano and carved a Moai statue, which today sits in a park overlooking the town’s western cliff. 3. Orte Orte, another medieval walled hill-town built in part with peperino, was an Etruscan city before being conquered by the Romans. Orte is famous for its ancient underground tunnels and caves, which were used through the ages for storage and irrigation, as a bath-house, and (in more recent history) as bomb shelters during WWII. 4. Bomarzo Perhaps the most evocative location in the area is the little hill town of Bomarzo. The historic town center is a silent maze of narrow stone streets, reminiscent of some medieval fantasy movie set. We were there on a perfect blue-sky day, and we saw only a single person. (We did, however, see a half-dozen cats, who followed us around for a few blocks, presumably to make sure we weren’t up to anything shady.) Just outside the town is the Bosco Sacro (“Sacred Woods”), more popularly known as the Parco dei Mostri - the Park of Monsters. This is an open-air museum of several acres of woods, in which are dozens of huge, Renaissance-era stone sculptures, carved from the ubiquitous peperino stone. Dragons, giants, lions, and other fantastic creatures sit among the trees, waiting for visitors to discover and delight in them. These are just a few of the locations near Soriano nel Cimino that we discovered on our trip; and this area is but one of many fascinating and beautiful parts of Lazio, accessible to anyone who’s willing to venture out of the bustle of Rome.

Inspiration

5 Things to Do in Halifax, Nova Scotia

Situated directly north of Maine on the eastern seaboard, Atlantic Canada’s Maritime provinces—Nova Scotia, New Brunswick, and Prince Edward Island—are perhaps best known for picturesque coastlines rife with lighthouses and fishing boats, to say nothing of the legendary seafood. The capital of Nova Scotia, Halifax is a walkable city with an active waterfront, five-star dining, and artisan culture galore. It’s also a quick two-hour flight from New York and an even shorter hop from Boston, making it an easy weekend escape for Yanks yearning for a change of scenery. Here’s what to do when you arrive in town. 1. Wander the Waterfront (Debbie Ann Powell/Dreamstime) Nearly two miles of boardwalk wind along the Halifax Harbor, and while it’s an activity better suited for sunny summer days, the brisk winds off the water make for an invigorating winter stroll. Spend some time at the Canadian Museum of Immigration at Pier 21 (more on that below), then work your way north: Across the street, the Designer Craft Shop (craftnovascotia.ca) carries beautiful pottery, jewelry, and other pieces from local artisans, and down the block, Garrison Brewing Company (garrisonbrewing.com) is good for a pitstop. Book an evening brewery tour for $15, or simply sample the wares in the dog-friendly tap room. Nearby, the Halifax Seaport Farmers’ Market (halifaxfarmersmarket.com) is an all-season venture. In addition to the produce, there's a solid selection of local liquors, spice blends, jams, pickles, and more, making it a great place to pick up souvenirs for your food-loving friends. From there, it’s a short jaunt up to NovaScotian Crystal (novascotiancrystal.com), purveyors of heirloom-quality crystal at prices to match. Even if you’re not shopping for mouth-blown, hand-cut investment pieces, the showroom is worth a stop—if you’re lucky, you’ll catch the makers in action. Around the corner is the Halifax Ferry Terminal, and at less than $2 USD, a boat trip is an ideal way to cap off your walk. Take in the skyline and explore hipster-central Dartmouth while you’re across the harbor...and if you manage to time your ride to sunset, all the better. 2. Warm Up With Local Spirits (Maya Stanton) As the home of Scottish expat Alexander Keith, a three-time mayor and mid-1800s brewer whose facility is still in operation today (albeit under the umbrella of Anheuser-Busch InBev), it’s no surprise that Halifax has craft breweries aplenty—to date, there are 12 and counting. But Atlantic Canada's history is also steeped in bootlegging and rum-running, and Nova Scotians have embraced that heritage with a vengeance, making rum one of the most popular tipples in town. Centrally located near the waterfront, Halifax Distilling Co. (halifaxdistillingco.ca) pours tastes of its J.D. Shore rums. Distiller Julie Shore is descended from a 19th-century whiskey-distilling family in North Carolina, and those generations of experience show; her light-bodied black rum is supremely drinkable, with rich caramel notes, and we can vouch for the rum cream, a Bailey’s stand-in that might just be better than its whiskey-based cousin. Belly up to the bar for a drink and a snack, catch some live music, or pop in for a tour on a Saturday afternoon. 3. Get Cultured (Maya Stanton) For a small municipality (around 403,000 people at last estimate), Nova Scotia’s capital boasts a wealth of cultural destinations. On the waterfront at Pier 21, an Ellis Island equivalent for a million transplants from the late 1920s through the early '70s, the Canadian Museum of Immigration (above; pier21.ca) traces the immigrant experience from decade to decade, with interactive exhibits, replica ships’ cabins, and steamer trunks filled with clothing and treasured belongings from children who immigrated over the years. At the family history center, staff members are standing by to help track down immigration documents, ship information, and genealogical data by request. A 15-minute walk along the water’s edge is the Maritime Museum of the Atlantic (maritimemuseum.novascotia.ca), devoted to the region’s marine history, from its ship-building days to naval battles to disasters like the Halifax Explosion of 1917. Don’t miss the model ships on the second floor, or the Titanic exhibit, a highly detailed accounting of the ship’s history, its sinking, and Halifax’s role in the rescue and recovery operation. (Titanic buffs should also make a detour to Fairview Lawn Cemetery on the north end of town: Halifax was the closest port when the liner went down, and more than 100 victims are buried there, their headstones arranged in a configuration resembling a ship’s helm.) A few blocks over, the Art Gallery of Nova Scotia (artgalleryofnovascotia.ca) celebrates the work of artists with ties to the region. The jewel of the collection is the Maud Lewis gallery, featuring the self-taught folk artist’s work as well as her lovingly restored, hand-painted tiny house—just 12-½ by 14-½ feet! The museum has extended hours on Thursday nights, with free entry and tours available. On the other side of the city's circa-1749 citadel, the Museum of Natural History (naturalhistory.novascotia.ca) has all the whale skeletons, animal models, rock and mineral samples, and, through April, animatronic dinosaurs needed to keep the little ones busy and engaged. 4. Break for Coffee (and Great Views) (Maya Stanton) Built in 2014 as a replacement for a mid-century building the city had long since outgrown, the award-winning Halifax Central Library (halifaxpubliclibraries.ca) is a feat of contemporary design. Reportedly “the first piece of modern architecture to be built in Halifax in decades,” the $57.6 million project is an LEED Gold-certified cultural center in the heart of downtown. Check out the displays dedicated to First Nations, African Nova Scotian, Acadian, and Francophone cultures, as well as veterans’ memorials and local-history research materials. The cantilevered-glass exterior resembles a stack of books, and the interior is peaceful and light-filled, with a top-floor café offering expansive views of the harbor and citadel alongside cups of excellent, fair-trade organic drip coffee and from-scratch pastries. 5. Eat Your Heart Out (Maya Stanton) In keeping with its maritime location, Nova Scotia is a haven for seafood lovers, and from Digby scallops and freshwater mussels to the unparalleled lobster of the South Shore, Halifax receives more than its fair share of the bounty. Obladee Wine Bar (obladee.ca) touts flights of Nova Scotian wines and Sober Island oysters, while Little Fish Oyster Bar (littlefishoysterbar.ca) does an all-day happy hour with a selection of local bivalves at US$1.50 a pop. We loved the ones from Cabot, and those from Pristine Bay were true to their name. Upstairs is the Five Fishermen (fivefishermen.com), a sister restaurant serving refined plates. Fortunately, the upscale dining room, a handsomely restored funeral home, shows no signs of its more gruesome days, but a creamy bowl of chowder and a smoked old-fashioned should chase away any lingering ghosts. The city's dining isn't all fins and gills, though. Land-based options include the donair, a uniquely Halifax offering that’s akin to the Greek gyro, Middle Eastern shawarma, and Mexican al pastor, with spiced, spit-roasted meat topped with raw tomatoes and onions, doused with a sweet white sauce, and wrapped in a pita. It’s a messy but glorious concoction, and you can sample it downtown at Johnny K’s, or further afield at King of Donair (kingofdonairquinpool.ca), where the dish originated back in 1973. For a stellar steak tartare and a reasonably priced glass of wine, seek out Bistro le Coq (bistrocoq.ca), then have a nightcap at the Stubborn Goat (stubborngoat.ca), a gastropub with a tempting cocktail list; when it’s on the menu, the Moving To the Country is a dangerously delicious blend of bourbon, peach, and mint. Looking to splurge? With a menu ranging from steamed mussels and house charcuterie to expertly rendered Nova Scotia scallops and luscious lamb pappardelle, Gio Restaurant (above; giohalifax.com) at the Prince George Hotel is one of the best bets in town.

Inspiration

Hotel We Love: Revolution Hotel, Boston

In the lobby of the Revolution Hotel, there’s a vibrant mural by Tristan Eaton, a well-known West Coast artist. It features JFK, Paul Revere, and all the other individuals that people associate with Boston. But what catches your eye first when you walk in is the white tower in the back of the lobby. It’s a cleverly arranged assemblage of telephones, typewriters, lawn flamingos, a Polaroid camera, Converse sneakers, Bose stereos, and more, all painted white and affixed to a wide column. These seemingly random objects have one thing in common: They were all invented or created in Massachusetts. This hotel, which opened in December 2018, telegraphs a very clear message: Revolutions in the Bay State are not limited in the colonists. It’s a region that cherishes invention, innovation, and disruption. The Story In 1908, the building at 40 Berkeley Street opened as a YWCA, a sanctuary for women working to get their lives in order. In 2018, after a massive overhaul, it opened as a hotel. In addition to the aforementioned lobby design, all things Massachusetts extends to the lower garden level, a work or hangout area for guests around the clock and a co-working space by day (more on that in a minute). Adorned with photographs of Jack Kerouac, Donna Summer, John F. Kennedy, Tom Brady (of course), and dozens more, an expansive wall that's a veritable who's who of Massachusetts notables. The Quarters There are several room sizes and bed options among the hotel’s 177 rooms, but they all fall under one of two categories: Some have in-room bathrooms and others require a walk down the hall to a shared bathroom, which isn’t what you’re likely envisioning. The shared facility has the look of a locker room in a high-end gym, with private compartments containing a shower and toilet and linens neatly arranged for the taking. Rooms without bathrooms feature rubber totes for guests to carry their toiletries down the hall. There are three styles: one king-size bed, one king-size and a lofted twin, and a “quad” with two bunk beds and plenty of outlets within reach of each, an ideal arrangement for friends traveling together. These rooms all come with a desk. Bath-in-room guestrooms do not have a desk. Rooms are compact and space-efficient with well-integrated storage space. Each is equipped with a safe, and all the requisite high-tech amenities, like LCD televisions and a small bedside Tivoli radio that boasts sound quality worthy of a much bigger stereo. Lather bamboo-lemongrass soaps, shampoo, and conditioner in the showers are large pump bottles, a clever eco-minded choice. Wi-fi is complimentary. The company also runs the Revolution Lofts next door, which feature bigger suite-style rooms, each with a bathroom and kitchenette space with a stove, sink, fridge, plates, and utensils. The Neighborhood The hotel is located a few short blocks from Tremont Street, the main artery of the restaurant-dense South End. The neighborhood features a tremendous Whole Foods (allegedly New England’s largest), and a sizable variety of boutiques, trendy eateries, and lively bars. A 10-minute walk in the other direction lands you in Copley Square, the buzzy green space surrounded by the historic Fairmont Copley Plaza hotel, the iconic Trinity Church, and a shopping mall with a roster of familiar stores. One block beyond that is Newbury Street, Boston’s famous retail strip. The hotel is an easy walk to the Back Bay station on the Orange Line and the Arlington Station on the Green Line. If you're heading to or from the airport or the bus/train station, Both the airport and the bus/train station require only one transfer from the Orange or Green lines. The Food A small café counter in the lobby serves complimentary coffee from 7 a.m. to 10 a.m. and sells all sorts of pastries, coffee, and espresso drinks throughout the day. A restaurant is scheduled to open this summer, but in the meantime, it’s close enough to a range of notable local eateries that its absence is easily forgivable. All the Rest The hotel’s lower garden level is a spacious room with ample tables, each equipped with plenty of outlets for anyone wanting to hunker down for a few hours. During the day, it serves as a laid-back coworking space that non-guests can use with the purchase of a pass for a day, week, or month. The 24-hour gym, on the same level, is an exercise, if you will, in well-curated fitness spaces. Small yet comprehensive, it features weights, a treadmill, a Peloton bike, and more. Rates & Deets Starting at $175 for bath-in-room quarters; $145 for others. Revolution Hotel40 Berkeley St.Boston, MA 02116(617) 848-9200 / therevolutionhotel.com